
Substack’s view of content moderation
Building a system that puts readers and writers in charge
As Substack grows, there is increasing interest in the stance we take on content moderation. It’s a complicated issue, so we wanted to take a moment to lay out our position clearly and explain how we got there.
In this post, we cover:
How the Substack model puts readers and writers in charge
How our company’s beliefs and values inform our approach to content moderation
Why we promote quality work on the platform.
Substack is different from social media platforms
In conversations about content moderation on the internet, there is a tendency to consider Substack in the same category as Facebook, Instagram, YouTube, and Twitter, all of which also host “user-generated content.” But there are a couple of differences between Substack and these platforms that have major implications.
Difference 1: On Substack, readers are in full control of what they see.
Today’s dominant social media platforms dictate to a large extent what you see, pushing content to people in news feeds. The content that appears in these feeds is filtered and ordered by algorithms that have been designed to maximize engagement. For billions of people, these engagement-optimized feeds have replaced newspapers, magazines, and TV news channels in being the main deciders of how timely information finds its way into our brains.
But with Substack, readers choose what they see. A reader makes a conscious decision about which writers to invite into their inboxes, and which ones to support with money.
Difference 2: On Substack, writers are paid directly by readers.
All of today’s big social media companies make their money from advertising, which means they compete to dominate your attention. For these companies, no metric matters more than engagement, which is why the world now has autoplaying videos, trending tabs, and clickbait. It also means that these platforms succeed by amplifying irresistible content, which is often sensational material and conflict-driven exchanges.
Substack’s key metric is not engagement. Our key metric is writer revenue. We make money only when Substack writers make money, by taking a 10% cut of the revenue they make from subscriptions. With subscriptions, writers must seek and reward the ongoing trust of readers. And Substack only gets paid if writers feel like they’re getting ongoing value. Our entire business depends on holding writers’ trust, which is exemplified by how easy it is for a writer to leave the platform. With Substack, writers own their content, mailing list, and payment relationships – and they can export it all with the click of a few buttons.
When engagement is the holy metric, trustworthiness doesn’t matter. What matters more than anything else is whether or not the user is stirred. The content and behaviors that keep people coming back – the rage-clicks, the hate-reads, the pile-ons, the conspiracy theories – help sustain giant businesses. When we started Substack to build an alternative to this status quo, we realized that a tweak to an algorithm or a new regulation wouldn’t change things for the better. The only option was to change the entire business model.
A lot of people suppose that we started Substack to be the next big thing in journalism. But what we’re actually trying to do is subvert the power of the attention economy. We want people, not engagement-motivated platforms, to ultimately be in control. We think this path offers a better future for writing specifically, and for culture generally.
Substack is not apolitical
None of these views are neutral. Many Silicon Valley technology companies strive to make their platforms apolitical, but we think such a goal is impossible to achieve. As the founders of Substack, our beliefs are fundamental to how we have been building the platform. Our personal politics, while differing in specifics, are liberal in the general sense. We favor civil liberties, believe in democracy, and are against authoritarianism of all kinds. We also hold a set of core beliefs that are reflected in every aspect of the company:
We believe that subscriptions are better than advertising.
We believe in letting people choose who to trust, not having click-maximizing algorithms choose for them.
We believe that the prevailing media ecosystem is in disrepair and that the internet can be used to build something better.
We believe that hosting a broad range of views is good for democracy.
We believe in the free press and in free speech – and we do not believe those things can be decoupled.
These beliefs inform how we have designed Substack, which is why, for instance, we don’t support advertising in the product despite many calls to do so, and it’s why we will never use algorithms that optimize for engagement. However, we believe that our design of the product and the incentive structure we have built into it are the ultimate expression of our views. We do not seek to impose our views in the form of censorship or through appointing ourselves as the judges of truth or morality.
All things in moderation – including moderation
From the start, we have set out to encourage a broad range of expression on Substack. In most cases, we don’t think that censoring content is helpful, and in fact it often backfires. Heavy-handed censorship can draw more attention to content than it otherwise would have enjoyed, and at the same time it can give the content creators a martyr complex that they can trade off for future gain. We prefer a contest of ideas. We believe dissent and debate is important. We celebrate nonconformity.
None of these are new ideas, of course. The fights for a free press and free speech have been fought for centuries. But, increasingly, there are questions about how to handle questions of free speech when the internet can spread damaging ideas faster, and when vast conspiracy theories are allowed to take root via social media persuasion.
We are aware of the history here, of how initial hopes about the internet’s ability to promote healthy and productive discourse have been disappointed. Look around you: the internet is broken. But we are not convinced that the solution lies in more censorship; nor do we think the problem is that almost anyone can publish on the internet. The major issue, we think, is that business models based on engagement have created a class of wildly successful media products that distort online discourse. It is increasingly difficult to participate in reasonable discussions on these platforms.
There are no doubt some people, alarmed by the events of recent history, who will argue that Substack should put free speech concerns behind a need to cultivate a more controlled community that can guarantee safe spaces to all involved. Some people will argue that we should cultivate a community of writers and ideas that fall within a narrow window of a specific conception of respectability; that we should embrace the role of moral police (as long as it conforms with their views).
We appreciate that there are reasonable arguments to be made on all sides of these questions. We just disagree with those who would seek to tightly constrain the bounds of acceptable discourse. We think the principles of free speech can not only survive the internet, but that they can help us survive as a society that now must live with all the good and bad that the internet brings. We welcome competition from anyone who thinks we’re wrong about this. Anyone can attempt to recreate the software platform we’ve made and we make it easy for readers and writers to opt out at any time. We are happy to compete with “Substack but with more controls on speech,” just as we are happy to compete with “Substack but with advertising.”
With that in mind, we commit to keeping Substack wide open as a platform, accepting of views from across the political spectrum. We will resist public pressure to suppress voices that loud objectors deem unacceptable. If you look at Substack’s leaderboards today, you’ll see writers from the left and the right, the populist and the elite, the low-brow and the high-brow, the secular and the faithful, the activist and the academic. We’re proud of this range and strongly believe that this breadth strengthens the discourse.
Ultimately, we think the best content moderators are the people who control the communities on Substack: the writers themselves. On our platform, each publication is its own dominion, with readers and commenters who have gathered there through common interests. And readers, in turn, choose which writers to subscribe to and which communities to participate in. As the meta platform, we cannot presume to understand the particularities of any given community or to know what’s best for it. We think it’s better that the publisher, or a trusted member of that community, sets the tone and maintains the desired standard, and we will continue to build tools to help them to do that. Such an approach allows for more understanding and nuance than moderation via blunt enforcement from a global administrator.
Of course, there are limits. We do not allow porn on Substack, for example, or spam. We do not allow doxxing or harassment. We have content guidelines (which will evolve as Substack grows) with narrowly construed prohibitions with which writers must comply. But these guidelines are designed to protect the viability of the platform at the extremes, not act as a filter through which we see the world. There will always be many writers on Substack with whom we strongly disagree, and we will err on the side of respecting their right to express themselves, and readers’ right to decide for themselves what to read.
At the same time, while we take a hands-off approach with who may use the platform, we will continue to take an active approach in helping and promoting promising writers. We are doing this by improving discovery on the platform and building programs, such as fellowships, grants, and mentorship, to support writers. Our partnerships team will also continue to work with high-revenue and high-potential writers. We do these things because they help Substack’s business – a writer’s financial success is our financial success – which in turn means we can make larger investments in the overall health of the platform and the level of support we can offer writers generally.
Through this mix of philosophies and measures, we hope that Substack’s approach to content moderation improves on the status quo and allows a diversity of writers to flourish while letting readers retain full agency.
To recap:
Readers and writers are in charge. Readers can opt in and out of media experiences as they wish, and they are in control of what they see. Writers can choose to leave the platform at any time while retaining ownership of their content, mailing list, and payment relationships.
Substack holds liberal ideals on matters of the free press and free speech. We will continue to encourage a broad range of expression from viewpoints across the political spectrum. Our content guidelines will evolve over time, but the prohibitions will remain focused and with a strong presumption of protecting that freedom.
We will support quality work being done on Substack however we can, including by helping readers more easily find those writers who want to be discovered.
Thank you for reading, and thanks to the hundreds of thousands of people who are paying to support independent writing through Substack. There’s a lot more to come.
— Chris, Hamish, and Jairaj
Want to help us build this future? Visit substack.com/jobs
I don’t understand how you write about the importance of free speech and then say you don’t allow “porn” without defining it or explaining that decision.
First off, you aren’t protecting free speech if you’re censoring sex. But second, this leaves content creators who address sex in an uncertain, precarious position. What counts as porn? Who decides when that line is crossed? What happens to the creator when it’s crossed?
You’re a private company and you have every right to censor content you deem pornographic. But don’t pretend to be principled defenders of free speech if you’re going to censor sexual expression.
That's a reasonable objection, Cathy. If we think of Substack as an open public community, however, then it's consistent with geographical communities, where pornography or overt sexual expression are not permitted in public. As such, freedom of speech in public does not include freedom to display pornographic or graphically sexual content in public. When we add the component of a public community setting, that changes the application of types of appropriate expression. So do we want Substack to be open and public, or to have private clubs going on behind the scenes not explicitly publicly available? If the latter, then it alters the dynamic of the community considerably. It's not just a preference to check off, but a fundamental aspect.
You’ve also failed to define pornography. And who prohibits porn in public? Also the internet is not a geographic area so it’s not really analogous at all.
Neither of us specifically defined pornography. We were both making our introductory statements. I did give an implied meaning when I likened it to sexual expression in public which is not legally allowed. The online display of the type of sexual behavior that wouldn't be legal in public in real life would be a good starting point for what would constitute pornography for the purposes of a public online community. You may be looking for a one-size-fits-all application or definition, but as I mentioned, there are other factors in play here. The distinction between public and private must be made. Is Substack going to have private sectors for exclusive access? That would play in to the decision.
You asked who prohibits pornography in public. Pornography openly displayed or blatant sexual expression/activity in public places is against the law. Nudist colonies don't simply appear when you walk around a corner. There's a defined process to access them. They are not part of the public arena.
Your last comment seems self-contradictory. It's true that the internet is not a geographic area, because it's an analogy. If it were the same, it wouldn't be an analogy.
What I didn't elaborate on yet is the role of persons in public in real life vs. the role of posted content in an internet community. The content becomes the people, the actors. Thus posting content of that nature in a public community would be akin to engaging in sexual activity out in public in real life.
Her objection isn't serious enough to be treated seriously. She's playing "progressive" word games, which is what her kind does.
yes
Lewts even go to Diogenes. He has been said to advocate doing EVERYTHING in public that one does in private. If porn is to be everywhere, even here, then so is pooping and peeing sans underwear. Just like Diogenes. No discrimination about what you cant show!
Thank you for your very well reasoned and considerate response.
Both your response and reading through Substack's view of content moderation were a breath of fresh air to me.
You are welcome, Jeff. I feel it's good to be forthcoming, take a rational approach, compare ideas, and see where that leads. To me, that's a great way to understand other perspectives and learn more about those perspectives as well as your own.
I shall not...attempt...to define ["hard-core pornography"]... But I know it when I see it.
U.S. Supreme Court Justice, Potter Stewart
1964, Jacobellis v. Ohio
Tl;dr - the best reason to disallow porn is that every time you allow it into a generalized space, it takes over the space. It’s the kudzu of the Internet. And it has plenty of its own space on an internet that has infinite space.
We know it when we see it, and so do you. Play a smarter game.
And here I thought you'd be impressed with my Justice Stewart quote...
Good job defining subjective! Do you want a cookie? Is “define words” the smart game you’re playing?
There's no lack of porn on the internet. It doesn't have to be everywhere, no matter how much you want it to be. Oh, and thanks so much for your condescension. You must be a "progressive" too. LOL
you my dear are snide, not a worthy behavior to embrace
Cathy, what may be pornographic may not be easy to define precisely but it is easy to identify. Anybody can tell what is pornographic without it being defined.
That's a contradiction in terms but okay
OMG tell that to the school boards across the world right now. You can't read it out loud in the meeting, but it can be in the library of a 6 year old. The world health organisation is trying to teach children to masturbate by the age of 4 and they are designing books that I view as porn for 3-8 year olds. This is site really does need to consider this more carefully as I would like to write here but it's just to vague and the right are trying to stop all people learning about sex it seems.
Images aren't a problem for me. Language is though. I'm a potty mouth who talks explicitly about body parts and functions in my LGBTQIA+ advocacy and some of the people i interview are worse. My hater's comments are really bad. I put trigger warnings on everything that will be NSFW or TMI for kids and the sexually repressed.
I agree that if a warning is there, then don't read it. We shouldn't all be sexually oppressed because a few are.
I also write about sex love and intimacy and I would never consider what I write about as porn, even it's it's how to have an 8 inch anal cherry pop. I'm assuming this is a site for adults, although I didn't see any age guidelines in your introduction. I don't consider an image of a man and woman embracing each other as porn, but I would never include it without education, or inspiration to live a happy more fulfilling life.
As someone who is following the WHO education guidlines sexualizing our children, I'm absolutely shocked at the number of adults who are offended by the mere topic of many marriage end in divorce due to mismatch sexual styles and desires and how they are communicated.
I see sexy photos all over in public which I would consider soft porn, or on TV.
I would say that perhaps a guidelines on what is allowed on Netflix with a warning on the top, should be in place.
I personally am not writing as I don't trust this platform as I have censorship PTSD. But I have a big database that would love to see me writing again - instead of just trauma vomiting.
You can't write well with no trust in the platform and I feel the person makes valid points for those of us that are looking to discuss issues that do lean on the erotica side.
As a sex educator, I write a lot of bdsm type behavior modification to the government in my dissent - I bet a lot of my memes and writing I send to the government would be deemed as erotica.
For example;
I want to organize a world tour, where hire out an arena and people can volunteer to take a dump in Trudeaus mouth whilst wearing a black catsuit with a red lace up back and 6 inch heals - the tour in my fantasy is called the Red Tape Tour. And it opens with putting the director of the CIA and various others in a trample cage.
And of course, I have a meme made that I sent to a special agent who was assigned by the CIA to gang stalk me whilst they corrupted my medical records. I've been kidnapped and tortured twice by the police as I'm exposing human trafficking. And I am playing dirty too!
I have medical sadism as a result of the governments torture of me the last three years. This means I am turned on by wounds and bruises or if someone falls down.
I should be free to explore this in whatever automatic writing I need to process my trauma and heal... Without worrying if I'm going to cross the line of porn.
I don't know what others intentions are but substacks based on education, healing and personal growth should be able to express themself freely.
I think the public community forum is a good analogy. While porn - even at my age - is entertaining, that's not what I came here for, and it's a distraction. I came to find a place where vastly differing opinions can be laid bare so that I can choose among them, since I do NOT trust the mainstream media in any way. I dumped my satellite dish literally into my pond and have never been on any social media of any kind. I need a good neutral source for opinion and good writing.
I like that you are up front and that you lay your decisions out in public along with the reasoning thereof. I came here following Bari Weiss and think I may have also otherwise found a home. Thank you so much. Let's hope it lasts.
The main point of this post is that you get to choose what you see. So if you didnt come here for that, don't subscribe to the post which talk about sex openly as part of their journey.
I doubt they have any moral objection to it. But in general, if a site allows porn, it rapidly becomes a porn site. Look at OnlyFans, which started as a site for fans of assorted niche interests, only four years ago, and is a byword for porn today. I suspect that they just want to avoid Substack turning into that, because it's not the business they want to run.
I agree as I was a fan of Quora until I discovered it had loads of pornographic posts and questions. Stopped using it as I’m not against porn just think it’s a private matter.
I realized Quora was far left so I never go there.
It's like if you want to keep a sensible profound conversation inside a group where there are shouting thugs.
Or, in another metaphor, if you try to keep an electrical circuit operating, and thrusting it in high voltage.
It takes some moderation to think about the deep.
Porn doesn't tell you "a big deal" (pun intended) on sex, rather limiting itself to the empty repetition of violence.
Your point is well taken and as a writer, I understand your question and concern. However, pornography is generally viewed not only as a form of journalism, "art", or other media but to many, a form of abuse and/or discrimination. In fact, the county where I lived back in the early 80s banned adult book stores not on moral grounds but because of civil rights violations. While many people, myself included, do find porn morally objectionable, it is actually the degradation of people, generally women, which makes it prohibited in many cases.
After reading through these comments, I have to say, this is the one i appreciate the most. Just a bystander but you allowed me to have some very clear, well constructed understanding of both sides of the discussion. Plopping in not to contribute anything to the conversation but to merely say; thank you.
Thank you. I try to be as open and objectionable as possible, understanding that "Free Speech" is certainly protected under the First Amendment. As a Christian writer, I would hate to see a day when my faith was censored by the government and I could no longer write/publish because of it. By the same token, freedoms of any kind cannot be left to run amuck if they then infringe upon the rights and freedoms of others. Then we must ask where the line must be drawn.
Free speech is protection from *government* censorship. Private corporations and individuals are free to regulate speech in their own spheres, for the most part. That’s why private schools are able to restrict expression while public schools are on much thinner ice when they do so. The consumer is free to go elsewhere, or not.
I am shocked to see another jew defending perversion. You know damn well what porn is, it's called jewish entertainment.
Do you like women !Porn crushes women , we may not outlaw it , however making it clear what the goal is ...
The porn regulation is, I guarantee, to keep their payment processor happy. Mastercard rules with an iron fist, and one of their stands is, essentially, no porn.
A breath of fresh air.
Thank you for bucking the trend.
This is an awesome read. I'm really pleased to see more and more people speaking out against censorship and cancel culture. Hopefully as more writers come to Substack to gain control of their content rights, the overall price of a subscription will go down. Then the value of the content will go up, and we can further form Substack into a stronger decentralized media platform. This is the way. Legacy social media is something one has to conform to for a long while. New social media like Substack offer a platform to build on. I'm looking forward to seeing more features implemented.
I was pleasantly surprised by Substacks stance on censorship which honestly I wouldn't have expected being located in San Francisco.
Impressive and bold statement, but if we're all to be honest the real test of things will probably not be with Substack, but with the payment processors when someone significantly odious enough (to the external censors) is deemed unworthy of a platform.
That's why Substack 2.0 should be blockchain based. They can integrate the payment method. Cryptocurrency is a marketplace, and it's possible to trade various types using exchanges like Coinbase and converters such as ShapeShifter. Simply move your Substack balance as another currency into your bank account via the regular withdrawal methods. If they do it well enough and make it a vibrant enough platform, perhaps they get bought by Apple and integrated into the Apple services stack. ApplePay, etc. That's one of the big benefits of vertical integration; it becomes really easy to make technological improvements on previous ideals.
Thanks for that. Now would you care to put that into English, or is that something techno-nerds just do not ever do?
Which part? lol
All of it, thanks so much. LOL
He’s basically saying eventually payment processors like Visa will yield to pressure from the left to disallow payments to certain writers or platforms and the way around that is by paying in cryptocurrency like Bitcoin, which is unblockable and untraceable.
Pretty much. And that those that integrate Bitcoin, or rather blockchain technology, will be set to ride the wave of increasing value.
Thanks for the jargon, Californian.
Never been there. Here's some reading if you're curious: https://arstechnica.com/tech-policy/2020/12/how-bitcoin-works/
Our Substack site when live today: speakupmag.com. It is a voice for those without: homeless, addicted, incarcerated.
This post is incredibly reassuring and appreciated. Thank you for standing for free speech and expression, even when it is uncomfortable.
I think we'll be here for a long time.
Subscribed! Welcome to Substack. :)
Terrific! Thank you.
I think narcotics dealers are vampires and should be executed. Users are zombie and should be sent to prison to "detox." Both groups are worthless, and we would be much better off if they'd just speed up their suicides.
Can you delete my words?
This is the correct way to think - and I think it prevents a slippery slope from happening at Substack. Thank you for laying this all out. Respect you so much more for doing so. Readers will censor out the writers that are unacceptable by not reading their writing. Eventually, if no one is reading it, the writers stop. This is how it should work.
Quote (and the right way to handle this):
Ultimately, we think the best content moderators are the people who control the communities on Substack: the writers themselves. On our platform, each publication is its own dominion, with readers and commenters who have gathered there through common interests. And readers, in turn, choose which writers to subscribe to and which communities to participate in. As the meta platform, we cannot presume to understand the particularities of any given community or to know what’s best for it.
I already comments about how this post is a breathe of fresh air, but I also want to say that if you really want to put content creators in charge, you need to support another video platform other than YouTube or Vimeo. YouTube is going absolutely nuts with censoring people and I don't want to support them anymore. Vimeo is not really set up as a platform that you want to send people to. Consider LBRY or Brighteon, or such. Don't force us to use YouTube please!
Agreed. I am trying to taper off YouTube and have been searching for options. I'm fed up with their aggressive, Big Brother Censorship. I hadn't noticed it yet on Vimeo.
Everything about this manifesto is amazing! Both as a paying subscriber and content creator, I feel strongly about your philosophy. Keep fighting the good fight, and keep building great things!
It was refreshing to read this. When I read the subject line I rolled my eyes and thought “here we go again” but was pleasantly surprised. Let’s hope you can stay the course (please do)! And please promote/award grants/fellowships to writers of myriad perspectives on our culture’s most difficult issues.
Totally agree!
Appreciate the thoughtfulness, both in how you view the media business and how you craft the product. A balanced position, and I hope that you are able to manage it. I share your view of the future of media, and hope you can see it through.
Completely agree. It starts with the business model. Even the overall positivity of this comment section proves that Substack is doing it right.
The test of all those high-blown words will come the minute the "progressives" decide you are "phobic." And since you've proclaimed yourselves to be liberal yourselves, I think we can reasonably assume that Substack will hop on board the Cancel Train, with plenty of mush-mouth excuses. Or maybe not, but I will not be holding my breath waiting for Substack to fight for freedom of thought.
The author says they are, "liberal in the general sense". I suspect, you, me, and most of the commentators here are also.
I've been online longer than a whole lot of the "influencers" have been alive. I have miles on the tires, and predict that Substack will go the way of Reddit, Twitter, Facebook, Google, the New York Times, and CNN. I'd love to be wrong, but I'm not going to be. Just wait; you will see.
Just yesterday I was reflecting on what exactly was so 'distasteful' about FB and IG in particular. This has been a conversation among my clients. I had come around to the fact that the values and the beliefs expressed through the actions and presentation of those companies and their apps are not ones I align with. Facebook shows what's important through it's tool/app.
Substacks values and ethics seeped through. Before I read this I had a strong sense. But after reading, I'm overjoyed. This is the type of company I want to affiliate with. One, because the values you share I align with. BUT also because you actually shared and clarified your values and beliefs.
That's important. What we stand for matters. Thank you.
I have been writing the weekly Friday Letter newsletter since January 2009. Until recently we were distributed by MailChimp, which cancelled us last month because we did not meet its content standards -- what those violation are MailChimp did not say. It is not difficult to figure out, as we write on constitutional conservatism. But we don't ridicule people for their appearance, certainly not their race, and we don't use vulgarity in outlining our political differences with people. I have been a reporter and editor for a very long time, going back to the Greenfield Daily Reporter in Indiana in the 1970s, and I have never been sued for libel or sanctioned. I mention this because of the gratitude my video production partners and I have for Substack. Our numbers are still very small, but last week we had 784 views, vastly more than in any week before we joined. We're going to stay free for a while, but I am motivated by the message above from Chris, Hamish, and Jairaj to start making this thing happen financially. Writing is fun, but getting paid to write is more fun, and I have experienced that in both peer-reviewed academic writing and in published journalism. I regret not having the source of this, but a well-known writer gives this advice: write for love, write for pleasure, but always for money.
Do you have a Substack newsletter? When I click on your name, I see your profile but not anything to subscribe to. (I'm a newbie)
Thank you for your inquiry! If you will send your preferred email address, I will add you to the list. You should be able to click on subscribe, but I can add your name. We do not share email addresses with anyone. Regards, Stephen Combs
Thank you for putting this out there. Activists from all corners might come for you, but writers will settle in because of this announcement. I have known about Substack for a year and held off making it my primary platform because I wanted to see where it stood on free speech.
Substack's revenue model rewards writers for trusting them: help us grow, and we become happy to share the revenue. But if writers grow, and then start getting policed for their expression, Substack will have helped them grow an audience only to see them leave for an alternative platform, and miss out on the profit sharing. So Substack has skin in the game to stand by their announcement!
This month I started setting up on Substack, but my posts so far are in draft mode and I had not yet announced to my content marketing newsletter that we have a new home. I guess I was waiting to see proof that I can trust Substack to be a "forever" home for my content.
I am relieved to see this post. I'll be bringing my audience across. Cheers team!
Thank you for this. It is one thing to think that free speech is important, it is another to base your business model on it, but to state publicly that you believe that all voices should be heard is truly impressive and takes great courage, I commend you. I have subscribed to 2 newsletters and now plan on doing even more to support you, because when the cancel crowd comes for you, as they inevitably will do, I would like to know that I did what I could to support you. Thank you again.
I agree with the values expressed here. That said, more could be done to support promising new/undiscovered writers. This model rewards those with large followings on legacy social media, which incentivises those writers without that to use those platforms more and/or seek employment at a big media corporation. It’s a long slog to launch a newsletter cold & build up decent paying following, which raises the barriers to entry. There needs to be earlier reward somehow built into the revenue model, otherwise newbies are carrying all the risk & incumbents are raking it in. All very libertarian, not very progressive
https://www.cjr.org/special_report/substackerati.php reports the founders indeed focus on soliciting people who successfully demonstrate "engagement" via active followers on Twitter. yet there are potentially great newsletter writers who haven't developed followings on mainstream social media platforms. William's point below on the need to innovate discovery methods, like blogrolls, is great.
BRAVO—may your insightful and virtuous leadership inspire more platforms and creators.
Thank you very much for saying this. I know a lot of writers who strongly recommend this site and I joined them, believing this to be a good place for literature to grow. The above confirms this belief.
I love it. Hope you're very proud, gang. Thank you.
One feature I would like to see added is the ability to pay to unlock a single post without going monthly. "Unlock this post for only $1."
Another would be a mobile app that incorporates bitcoin and ApplePay as payment methods.
I do understand the difference between 'honing' (as in sharpening or perfecting) and 'homing in on' (as in aiming directly for) but on your front page you have "be more selective with how we consume information, honing in on the ideas, people, and places we find most meaningful" which should, surely, be either 'honing the ideas' or 'homing in on the ideas. . .' As it stands, it doesn't actually make sense and is certainly not clear and precise English.
Where Substack will struggle to compete is not in moderation, engagement, or content, but in discovery. Blogs solved this through interlinking and blogrolls. A newsletter can't easily link to another newsletter, so I'm looking forward to seeing how they address this.
Love this and the stance Substack are taking to be more just! We wrote a piece about leaving social media this month, very much in light of the same subject. It gives me hope and makes me proud to be on such a platform as Substack. 😇
https://driftime.substack.com/p/leaving-social-media
Loving Substack and have 3 newsletters.
Balanced and thoughtful. And, hopefully, manageable.
Thanks! As we onboard our company (with an eye to helping our authors use this platform as well), it is refreshing to read a thoughtful, considered approach to this thorny issue.
Thank you, I hope you guys stay that way. this is the main reason i am using substack.
"The content and behaviors that keep people coming back – the rage-clicks, the hate-reads, the pile-ons, the conspiracy theories – help sustain giant businesses."
"But, increasingly, there are questions about how to handle questions of free speech when the internet can spread damaging ideas faster, and when vast conspiracy theories are allowed to take root via social media persuasion."
I found this post when I googled on <is substack censored?>, am disturbed by the two above uses of the term "conspiracy theories" in it, and am surprised that no one else has said anything about this in the comments. The implication is that there is something exceptionally bad about "conspiracy theories", and placing the term directly adjacent to "the pile-ons" suggests that so-called conspiracy theories may wind up in the same category as "harassment" and thus be similarly discouraged or banned in accordance with content guidelines that "will evolve as Substack grows". It is likewise viewed as an exceptionally bad thing that "conspiracy theories are allowed to take root via social media persuasion", suggesting that Substack will demonstrate its superiority also by prohibiting such content and thus not being like the bad social media on this account.
The problem is that "conspiracy theory" is a dubiously loaded term and that a great number of things that have been pejoratively so named have turned out to be completely true, while the "acceptable" mainstream views have been demonstrably false. I therefore object to and protest the use of "conspiracy theories" in this statement, whether it's possible at this point to edit the term out or not. So-called conspiracy theories, after all, are merely anything that questions the official narratives, and – as we have learned or should have learned over the past years – these narratives often should most definitely be questioned.
I just watched a clip of the Decoder interview, and I can see that Chris was trying to adhere to what was expressed in this article. Do you all still feel this way? Are you all willing to adapt to the times and make tough choices when it's for the good of the whole of the platform? I can understand your sentiment on keeping moderation small, but there are some terrible people out there who will take advantage of the opening and cause an uproar on your platform. The newsletters, posts, and podcasts, that cause the most controversy and disquiet in the community will be the face of Substack to the outer public and other social media tech companies will use that against you. I think the part you mean to emphasize is that Substack won't do any moderation for the writers/creators; they will have to do it themselves. Please let me know if this article is still a relevant point of view for this platform.
As a 'fringe' writer (one who dares to write about cheap and effective, natural cures (yes, I said the 'C' word! that have been with us for millennia) I wholeheartedly appreciate the existence of Substack. Thank you, thank you, thank you!
I'm here on Substack because of censorship. My Medium account was shut down with zero warning, meaning I had no chance to swap all my articles over here. Some of those hundreds of articles had 10k+ views. Nope, gone. Every.Single.Article.Every.Click.Wasted.
Twice banned by Weebly by their silent refusal to accept my credit card payments, I'm now staring down the barrel of having to host my own website on my own computer like we used to do in the 'old days' of 1997.
Trust HAS been smashed (as pointed out in 'Society has a trust problem. More censorship will only make it worse' - https://on.substack.com/p/society-has-a-trust-problem-more) but that won't put us creative people out other than giving us what looks a lot like mental health issues for having to deal with such life altering shenanigans.
Perhaps in a few years the stinky profession of psychiatry will label this as trust-lost-maximus but yeah, I have a definite feeling that my financial and emotional timeline has been deeply altered for doing nothing more than presenting factual data. And for what? Why would they do that? ...for extra digits on a screen, in a fiat-money system, for someone else.
If I'm not a raging psychotic when all the censorship is over and done with, it'll be testament to my yoga practice, self-work and an overwhelming desire to see fairness win.
Long live Substack's freedom of speech! Thank you!
Does Substack require its writers to disclose any payments or other favors by someone they write about? If not, could it happen that a person would get paid by an industry or company to publish a free or low-cost newsletter on Substack about that industry under a name that is apparently not connected to the industry? Do you think that would hurt Substack's reputation? I think it would.
NewsBox is right-leaning politically incorrect publication reporting on USA politics,China and Economy
https://plinews.substack.com/
I would be glad to invite as a keynote speaker to a Global conference on Freedom of the Press. We wan to focus in the rise of the independent journalism and how a platform like yours is giving more freedom of speech as any other media outlook has ever gave. I´ll be glad to contact you personally and give more details.
Your Terms of Service/Use
Hate
Substack cannot be used to publish content . . .that call[s] for violence. . .
And, yet, you allow the following, which is a violation of YOUR Terms of Service/Use
Don’t bother to explain to me. Explain it to law enforcement, which includes the United States Secret Service and the FBI.
One more thing: It has also been brought to the attention of CloudFlare, which hosts Substack.
Expressing an opinion is one thing. Making a threat against the President of the United States of America – like him or not – is another.
https://aliensideboob.substack.com/
And soon, very soon, Donald Trump will be dragged by his swollen, gouty ankles from the Oval Office and dropped into a trash compacter.
Such a great statement by Substack of what I think is the best approach. Yes a thousand times to this.
beautifully said, Substack. thank you!
Thank you, Substack. I am so tired of aggressive censorship from our Big Brothers YouTube, Twitter, Google and related. Even the news feeds and news are only about sharing the MSM leaders' agenda, never the facts. Much of the stuff they publish is taken out of context and/or blatant lies. I've been feeling like I'm living in old Communist Russia. Thanks for taking a stand against this thought control.
Many thanks for this piece! We enjoyed substack! #HappyNewsyear2021 to YOu All!
I love your ethos. Thanks for taking a stand in a world driven by advertising dollars and conspicuous consumption. I'm so glad I've joined this community.
Excellent. Well thought-out and articulated.
Interesting. It seems your view of content moderation is to filter out internet users who do not pay for your service, then let subscribers say what they want. As long as they don't write anything you consider to be pornographic. I wonder what my Twitter experience would be like if Twitter charged money for its service and shut down its algorithms? I'd like to take part in that experiment. Perhaps Substack can start its own social media platform, opened to subscribers only.
Great start. Good luck with a ticklish issue.
I think it's fair to think that Substack will do whatever the "progessive" hive mind tells it to do.
Thank you, Substack, for holding your own on this.
- a Medium outcast
... and as a non-conformist, i celebrate you, Substack!
When I click to 'share' this post I only see Twitter and Facebook as social share options. Please, please put Gab in the social sharing section on Substack articles. The number of people on Gab is now charging full steam ahead into making that site into a 'big deal'
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This challenge about pornography is modeled after the framework Sophist gave us for the confusion of right and wrong. We have been grappling with this distinction ever since.
tldr: same bland commitment to free speech as FB, similar POV speech restrictions as FB, Twitter, YouTube except we promise not ban as much stuff.
Fair enough! freedom of speech is the basis of writing in a democratic world, I'm glad I found you!
I might say you have classically liberal ideas on the free press and free expression. That might be clearer. You may also have liberal ideas but those things you mentioned are not unique to modern liberalism.
Thank you for providing this much needed transformational writer and readers' platform. Stories come and stories go on most media platforms, often without much analysis and/or follow-up. Substack aims to be different. It provides an opportunity to explore and interact in a meaningful way regarding important issues that often don't make the "front page" of other media outlets (just how many mindless sensational details do we really need about today's hurricane, terrible fire, or gory auto accident!). Substack is a much needed platform for thoughtful and meaningful exchange of opinions and analysis of deeper and more enduring issues. Thank you Substack!
For 22 years, I have fed giant corporations with those rage clicks at great expense to myself. Over 50 machines got burned up when i was still on the wire until 2010. i still have terrible intrusion problems and my media gets ganked automatically as soon as it gets posted.
I'm descended from the ancient clan of Hebrew Israelite priests and scribes who claim to have met that imaginary sky daddy face to face in Sinai, wrote it down, handed it their kids and told them to teach them "diligently to their children" forever. So here I am, the intersex transgender second son of the patriarch of the Wasserberg family , of clan Gershom, Moses' son, born to the youngest of two daughters of Belle Levin of the clan Kohen, Aaron's , born in these most interesting of interesting times ready to not kick any ass and take good notes. Hell of a deal. Myron Cohen used to ask Hashem, "So nu...? God...? Vy don't you choose somebody else for a change? "
My facebook tag is #HippieHistorian My father taught me to be politically pragmatic and I'm one of the surviving rainbow hippie gonzo journalists with a keen sense for spun out colonial balderdash from either side of the aisle in that festering junk heap on the Potomac they call the Ship of State, pissing everybody off, especially the neo-liberal fascist tree hugging granola eaters getting sucked in by their white guilt in to the BLM scam. . I lost a bunch of old friends over our George Floyd summer calling them out for fighting racism with more racism and capitalism with black capitalism (See #Fred Hampton Does Not Approve) The more mentally stable QAnonces and Trumpanzess hold their water longer and the wing nuts go ballistic at everything I say. Several more got blocked from my private account during the last Gaza massacre
I have a very big following of haters I'm looking forward to capitalizing on. When they get to calling me shit like "pedophile dogfucker" in the middle of a serious discussion , most people can see that it's just a punch of poo flinging sadomasochistic sociopathic voyeurs with inferiority complexes bolstering their self esteem with the high fives and ass pats they get from their fellow disturbed deviant DKE clubbers camped out on top of Mount Stupid.
At least we have a sane tool of the military industrial complex who only pets people inappropriately, is a team player and is genuinely performing for the queer and indigenous communities who delivered the swing votes in the key states, instead of a greedy, serial child molesting, dishonest, bloated orange zit at the helm who think he can steer hurricanes with nukes and promotes therapeutic disinfectant treatments. The queer and indigenous vote turned Arizona all the way blue this year.
This copyright dispute policy is hugely discriminatory against the indigent indigenous content creator. We can't afford to file against the counterclaims. Is there any way the Substack lawyers can be paid to do that for us out of our subscriptions, so that we are not stymied by $10, 000 retainers and $350/hr fees?
"(d) Content provider's name, address, telephone number, and, if available, email address, and a statement that such person or entity consents to the jurisdiction of the Federal Court for the judicial district in which the content provider’s address is located, or, if the content provider's address is located outside the United States, for any judicial district in which Substack is located, and that such person or entity will accept service of process from the person who provided notification of the alleged infringement.
If a counter-notice is received by the Designated Agent, Substack may, in its discretion, send a copy of the counter-notice to the original complaining party informing that person that Substack may replace the removed material or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider accused of committing infringement, the removed material may be replaced or access to it restored in 10 to 14 business days or more after receipt of the counter-notice, at Substack's discretion. "
I hope and hope
I'm really happy I found this place!
Just realizing there is no way for readers to flag problematic comments. :(
Is that something that is being worked on?
What happened to Macris? What happened to Repressive Tolerance In Action?
I suppose my disposition is chronically contrarian.
This essay asserts that substack is wedded to, and believes in, Democracy.
Friends, Romans, fellow rabble rousers:
I come to bury Democracy, not to praise it.
Seriously, a few reasons why Democracy may be a very poor form of government or community relationships:
1) Hitler came to power through elections, phenomena which are, even when fraud-ridden, somewhat democratic.
2) Democracy mean the people rule. But the people are too ignorant to rule. Eg: Most Americans do not know that Iran and Iraq are two different countries or that Osama Bin Ladin, who was Sunni, was an enemy of most Iraqis, who are largely Shiite. Ergo, Most Americans supported George Bush in 2004. The consequence: Bush's destruction of Iraq led inexorably to the augmentation of Iranian power and now both Israel and Saudi Arabia must confront an Iran which may become a nuclear power.
3) When nations are Democratic, people love their nations. They fight for their nations. And the world is convulsed by world wars. In the pre Democratic era, conflicts could end when the prince of one nation married the princess of another nation.
I can give you many more reasons, but why should I display my creativity for free.
Hello,
In the article "China's COVID-19 ‘success’ is a mirage that continues to deceive the West" there is a statement that states: "Take for example, Sweden, with a population of over 10 million, has recorded fewer than 100 COVID-19 deaths."
I do not agree with that statement of fact. Can you send me some proof or a link that shows that death statistic?
Here is a link that disputes the statement: https://www.worldometers.info/coronavirus/country/sweden/
Have a good day!
Steve Moss
What a breath of fresh air. In fact your remind me of the clear minded audio content on public radio's program, Fresh Air. I am all in.
New question. How do I automatically display my latest newsletter on my Wordpress site?