36 Comments

First. Incredibly generous. You have my business❤️ I also wanted to reach out to a writer this morning and ask if I could pay for his particular content like a book with a one-time payment and I also think people might be more generous and apt to pay that way, say for a particular/seasonal topic instead of the commitment for long term and avoiding the awkwardness of a break up if the material is no longer personally relevant or even (gasp!) interesting. Thoughts?

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Seconding the request for a one-time payment. I've had people subscribe to my paid tier just to read a single interview, unsubscribe immediately after reading, and then send me a note saying something to the effect of: "Thanks for that great interview; I don't read often enough to spring for a subscription but just wanted to chip in $5 to express my appreciation!" And as a reader, I'd sometimes like to make a one-time payment to writers also. I hope you'll consider this option, Substack! And thank you so much for your unprecedented and ongoing support of writers in a world where we so often end up with the short end of the financial stick.

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It may be unrealistic to expect even the most financially secure reader to commit to an annual newsletter subscription (in any amount) during a time of unprecedented financial/social shock. It is human nature to conserve in times of heightened uncertainty; yet, many readers now find themselves with more time to explore engaging content. "Tip jar" payment options, which allow a reader to say "that was great!" without making future commitments, are designed for these times. Please implement this option; and also allow this feature to be applied to archived posts.

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This is a great initiative! I write on a number of platforms and Substack is the first to actually try to support its writers directly and take concrete steps to help fight COVID-19 (most platforms are just censoring content; few are actually facilitating donations to help). I will definitely be sharing this to Blogging Guide newsletter subscribers! https://bloggingguide.substack.com

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It's exciting that there will be new payment features and options. I'm hoping something akin to a tip function will be included for those who may want to give a one-time payment to a publication. Thanks for the update.

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That would be a fantastic addition.

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A request from a writer: Add RTL language support. Thank you

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This is a great letter. I'm new to the platform and was about to write into support today to ask about a 'pay what you want' subscription tier. You've answered that for me beautifully. Love the community you're building here!

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This is the spirit that made me start my newsletter here and not somewhere else. Thanks for your support.

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This is really lovely to hear right now. Thank you.

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Hai..

I want my subdomain to be indexed to the google search console. How to? I index the link but it is blocked by robot.txt

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Are these announced yet? I like the initiative but do not see who has won the grants (or is that a secret unless they reveal themselves publicly)? I have found much value in Substack and am always looking for newest top newsletters!

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Wow, that is so wonderful.... and to Chris, Hamish and Substack crew I want to thank you so so much for Substack - it is a great encouraging platform for these times, and I wish you well as everyone navigates the impact of the virus and the shutdown over the next many months, and beyond. I am so grateful that I started my newsletter before all this happened - the weekly deadline keeps me going in uncertain times. I sincerely hope that you will all weather the changes, keep the doors open for us all, and thrive!

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Awesome response. Just another reason for one I'm glad I shifted my whole business model over to Substack.

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This is so great! Thanks guys! I really appreciate the ability to customize giving. I have some readers who will love this option.

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Hi Chris,

I am an independent journalist and I run a small Facebook community of geeks. I am releasing my first newsletter from Substack tomorrow. Do I count as an individual? Because my account is under my community name.

Nonetheless, thank you for doing this! I can't explain how amazing it feels to have a support system around.

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Loving your work! Thanks!

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We are new to Substack and are so grateful for their commitment and care for writers and creatives. My husband and I are both teachers and since we've been home, we started a free daily newsletter providing games, videos, and activities for families. We are so proud to be a part of the Substack family.

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I’m still not out of the chute, but this sure impresses and inspires me.

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