I am trying to use the Upload Transcript with a .txt file but getting the following error message: There was a problem generating the transcript.
Is it possible the file size is too big? My computer says the file size is 53KB but when I do the upload in Substack it says it's 53MB. Maybe there is a glitch somewhere?
I am trying to use the Upload Transcript with a .txt file but getting the following error message: There was a problem generating the transcript.
Is it possible the file size is too big? My computer says the file size is 53KB but when I do the upload in Substack it says it's 53MB. Maybe there is a glitch somewhere?
Are you asking about uploading a transcript over a video? Is this part of the new Substack video feature? Still learning. Me and tech are slowly becoming friends.
I am trying to use the Upload Transcript with a .txt file but getting the following error message: There was a problem generating the transcript.
Is it possible the file size is too big? My computer says the file size is 53KB but when I do the upload in Substack it says it's 53MB. Maybe there is a glitch somewhere?
Are you asking about uploading a transcript over a video? Is this part of the new Substack video feature? Still learning. Me and tech are slowly becoming friends.
@Erica - one of our engineers is hoping to investigate this. I'll DM you, and can you share your file with me? Will send my email.
Reporting this. Let me see what's going on!