My chat is starting slowly, and I hope it gains momentum. I try to bounce a discussion off a current post; for example, this week, I had a gift guide focused on meaningful/purposeful less-materialistic gifts. Then I invited readers to crowd-source their recommendations for gifts in the chat.
I like the chat, and plan to start using it in the new year. I am trying to wrap my head around a couple of things. First, it looks like you "close" a chat thread by turning off replies. Then it is archived and show up at the top of the chat list. I am changing my format in Jan, and will send out a weekly substack related to a topic that I will be covering that entire month. I want to have a threat for each week's newsletter, but then close it when the next week's is sent out. What are best practices for archiving or deleting chat threads?
Hey J Scott, you are right. To "close" a chat, you can long press on the chat thread and turn off replies. People can go back and read old chats and replies but not respond to them.
I don't have time for using chat, because I am a single author, but since the chat function was introduced, my articles from my Dashboard have been loading in 3-5 minutes, but only if I keep scrolling down; even after that, upscrolling needlessly refreshes the page (the page should be buffered in my computer's memory, but the encoding on Substack stopped allowing that). After they are loaded, all other Substack pages are draggingly slow. At the same time, I need access to my previous articles (there are hundreds of them) in order to include them into comments, so that readers can gain quick access to them.
My computer has 16GB of memory, so that cannot be the problem.
Is this a bug or a feature?
Another problem, which something new again, is that my readers clicking on links to my previous articles cannot access them, only every once in a while. Why?
If I'm understanding you correctly, perhaps you could copy the links to your previous articles that you want to insert into comments from the "archive" page, rather than the "dashboard"?
On your newsletter, the "Archive" is one of three links on the top menu bar under the header "Ray's Newsletter." The other two links are "Home" and "About":
It makes no difference. I've tried it on three desktops with i7 processors and 16GB of RAM on each, but the page loads draggingly slowly and, eventually, slows down typing in Substack, despite the fact that I still have 7GB or more memory free...
I like that we can determine each chat by paid and free. It’s a bit like a tiered system so your free subscriptions feel like they get something extra from being in your external community. This was a VERY great addition to the platform. I am excited to build my communities and encourage subscriptions (free and paid) to come chat with me and each other. Beautiful execution of the web community aspect of marketing!
Just started using the android app. It is well formatted and convenient. I had what seemed to be a crash where it went all black and didn't want to close correctly. Also, I ended to ask for a cross post button. Or if I just missed the cross post please point me to it. Thx
My publications first day... was today. After struggling with the software for a couple of days suddenly today I was on a page which told me to start creating.
What a sight to see that flashing cursor.
A wonderful thrill to see my humble effort appear in substack.
I can’t get anyone to my chat... 💬
When will the chat option come to the desktop web browser?
My chat is starting slowly, and I hope it gains momentum. I try to bounce a discussion off a current post; for example, this week, I had a gift guide focused on meaningful/purposeful less-materialistic gifts. Then I invited readers to crowd-source their recommendations for gifts in the chat.
I like the chat, and plan to start using it in the new year. I am trying to wrap my head around a couple of things. First, it looks like you "close" a chat thread by turning off replies. Then it is archived and show up at the top of the chat list. I am changing my format in Jan, and will send out a weekly substack related to a topic that I will be covering that entire month. I want to have a threat for each week's newsletter, but then close it when the next week's is sent out. What are best practices for archiving or deleting chat threads?
Hey J Scott, you are right. To "close" a chat, you can long press on the chat thread and turn off replies. People can go back and read old chats and replies but not respond to them.
Started with one thread, got one response! I'm hopeful. Sometimes it feels like shouting into the void.
Is chat fully functional on Android now?
yes!
Yeah!
Very useful post. I only hope my subscribers would join chat.
My newsletter is "The Wordsridge Newsletter" if anyone here is interested :)
I don't have time for using chat, because I am a single author, but since the chat function was introduced, my articles from my Dashboard have been loading in 3-5 minutes, but only if I keep scrolling down; even after that, upscrolling needlessly refreshes the page (the page should be buffered in my computer's memory, but the encoding on Substack stopped allowing that). After they are loaded, all other Substack pages are draggingly slow. At the same time, I need access to my previous articles (there are hundreds of them) in order to include them into comments, so that readers can gain quick access to them.
My computer has 16GB of memory, so that cannot be the problem.
Is this a bug or a feature?
Another problem, which something new again, is that my readers clicking on links to my previous articles cannot access them, only every once in a while. Why?
If I'm understanding you correctly, perhaps you could copy the links to your previous articles that you want to insert into comments from the "archive" page, rather than the "dashboard"?
Thank you for responding. Please, advise: where is the "archive" page?
On your newsletter, the "Archive" is one of three links on the top menu bar under the header "Ray's Newsletter." The other two links are "Home" and "About":
https://rayhorvaththesource.substack.com/archive
There is also a link to the "Archive" when you scroll all the way to the bottom left of your homepage:
https://rayhorvaththesource.substack.com
Thank you. However, this page loads just as slowly...
Have you tried re-booting your computer, i.e. turning it off and on again?
I've been trying on several computers, usually i7 processors and at least 8GB of RAM, sometimes 16MB.
It makes no difference. I've tried it on three desktops with i7 processors and 16GB of RAM on each, but the page loads draggingly slowly and, eventually, slows down typing in Substack, despite the fact that I still have 7GB or more memory free...
I like that we can determine each chat by paid and free. It’s a bit like a tiered system so your free subscriptions feel like they get something extra from being in your external community. This was a VERY great addition to the platform. I am excited to build my communities and encourage subscriptions (free and paid) to come chat with me and each other. Beautiful execution of the web community aspect of marketing!
Just started using the android app. It is well formatted and convenient. I had what seemed to be a crash where it went all black and didn't want to close correctly. Also, I ended to ask for a cross post button. Or if I just missed the cross post please point me to it. Thx
سلام نحوهی کار من در مورد کار کردن سنگ کاری هستش
One week and loving this place. Happy Holidays and stay writing.
Is chat still only available on iOS devices?
> If so, when will it be coming to Android and browser?
Doesn't make sense to invite all my subscribers to a chat that is still only available to a select group of followers.
Android is available as of yesterday! Be sure you update to the latest version so you see the new tab on your device.
Thanks for confirming re: Android chat.
What about those of us who do not use mobile devices?
> Does Substack plan to provide a chat access option inside our Substack dashboard?
The Chat Feature is exciting!
Everyone needs to post one of these to get the message passed down and around until finally someone reads it and gets it
My publications first day... was today. After struggling with the software for a couple of days suddenly today I was on a page which told me to start creating.
What a sight to see that flashing cursor.
A wonderful thrill to see my humble effort appear in substack.
All I need now is a few subscribers.