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Joshua T Calkins-Treworgy's avatar

And yet, you folks have yet to answer any of the dozens of questions users have asked regarding the single-lane track Substackers must travel upon, lashed to Stripe.

Stripe cut off payments to Dr. Robert Malone about half a year ago (I believe), thus freezing his income from his Substack. Massive public pressure alone reversed that skullduggery. Morgthorak the Undead had his Stripe paused, which, again, temporarily cut off his revenue from Substack.

Liberty Magazine and Montag Publishing got nuked when the owner/operator got permabanned WITHOUT EXPLANATION from your Trust and Safety people.

I love what Substack started out as, and its continued potential. However, you guys need to start practicing some measure of transparency, because folks like myself, early adopters of Substack, are starting to give you guys the side-eye.

If Stripe continues to be your only payments processor, that side-eye is going to solidify into a permanent thing.

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Culpatrice Foster's avatar

Please explain, I am new to the platform??

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Joshua T Calkins-Treworgy's avatar

No worries, it isn't something that's broadly known to newcomers. Substack presently only partners with a single payments processor, Stripe. Stripe has a spotty history of occasionally suspending payments to certain users, often based on socio-political expression.

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The Word Herder's avatar

They are IRKSOME.

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Culpatrice Foster's avatar

Thank you for clarification. I subscribe to your community and looking to join soon!! Take care on this MLK Day!!

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The Word Herder's avatar

I have no interest in Malone.

But I have SERIOUS ISSUES with Stripe. They have a monopoly and they SUCK. I had to simply refuse to respond to their pestering me, and they caused me to have the problem I couldn't fix, and they kept pestering me to fix it-- grrrrrr. I donut like them, not a bit.

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Edwin Ngetich's avatar

Agreed with. While they prioritize maybe security, they should broaden their payment gateway to accommodate those of us who aren't even accessing Stripe. I have to pay to get into Stripe; this structural barrier is costly.

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