Someone willing to help -- how about a good Substack support team? There's so much that needs tweeking on the SS app, just for general posting. Icons all over the screen and no way to understand what they mean. Again, Hamish, why not create a thorough online how-to manual? The support Bot is a joke.
Someone willing to help -- how about a good Substack support team? There's so much that needs tweeking on the SS app, just for general posting. Icons all over the screen and no way to understand what they mean. Again, Hamish, why not create a thorough online how-to manual? The support Bot is a joke.
I agree that Substack support is awful; however, this person voiced concerns connected to their age and technology. Like I said, my husband is similar in age to the OP, and what he really needed was someone (me) to sit next to him and answer an absolutely barrage of questions before he felt comfortable posting. Setting a Substack up is really a hurdle. No platform offers that level of support, but some of our communities (family/friends, or places like the library where I once worked) are happy to sit next to someone and answer all their questions.
Someone willing to help -- how about a good Substack support team? There's so much that needs tweeking on the SS app, just for general posting. Icons all over the screen and no way to understand what they mean. Again, Hamish, why not create a thorough online how-to manual? The support Bot is a joke.
I agree that Substack support is awful; however, this person voiced concerns connected to their age and technology. Like I said, my husband is similar in age to the OP, and what he really needed was someone (me) to sit next to him and answer an absolutely barrage of questions before he felt comfortable posting. Setting a Substack up is really a hurdle. No platform offers that level of support, but some of our communities (family/friends, or places like the library where I once worked) are happy to sit next to someone and answer all their questions.