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I have the same problem. Interestingly, they have responded in droves the few times I have run a survey (which I do through Google Forms). I have also reached out personally to my biggest readers (all of whom I know in person or well enough online to have their personal email addresses) to ask for feedback -- no one has turned me down.

I think sometimes people are just too busy/distracted/tired/living life to comment or ask questions. It's not necessarily a lack of engagement or a reflection of your work.

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Makes sense :)

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