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Terrell Johnson's avatar

Hey everyone! 👋 I'm Terrell and I'm one of the original testers of the Chat feature, and one of the things that has worked well for me in sparking engagement and conversation among my readers is asking them to share photos of where they are in the world -- mine is a running-focused newsletter, so sometimes I'll ask "where did you run this weekend" or "where are you right now?" It's been fascinating to see people post from places around the U.S. as well as far away as Italy, Spain, Greece, etc. It's such a cool cool feature.

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Kerri Aab's avatar

Thank you for this idea, Terrell! I'm uncertain about turning on the chat feature, and this gives me some food for thought. :)

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Terrell Johnson's avatar

Definitely! It's been trial-and-error for me too; I've had posts that got lots of engagement and others not so much. I think of it as something light and fun, just for errant thoughts related to my newsletter, articles I think are interesting, or photos I think they might like. It's definitely a lower level of effort than I put into my posts, and that's what I want readers to see it as too -- like a big group chat. No pressure 😃

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Kathleen Clare Waller's avatar

That’s good to hear. Yeah I’ve been hesitant because some really awesome newsletters I subscribe to with great comment engagement tried it out and sometimes ...crickets...or very little. As a fellow writer, sometimes I jumped in to try to get it going with them, but I don’t know if it was always catching even when the topic was good. Photos are a great idea. Anything else as an example? Thanks a ton

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Kathleen Clare Waller's avatar

Yes!! :) Good idea. Or songs to add to a playlist? I did some random ones, like for a post about phonecalls in movies and books...the songs, I thought, were both relevant and pretty comical.

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Jo Huber's avatar

i was just about to say the same thing, Kathleen, then i read what you wrote!

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Terry Freedman's avatar

That's a good idea, Paul. I've compiled a few jazz lists myself that I could share

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Kathleen Clare Waller's avatar

Yes, please, Terry!

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Erika Zeitz's avatar

I was thinking of that! I started adding a YouTube video of music that I thought was appropriate to my topic and got some good feedback. It was only my 3rd issue. But I like it when authors do that. We learn something about each other with our music.

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Terrell Johnson's avatar

Great question! One thing that I haven't tried, because my Substack isn't really about news, is starting a conversation about something timely, or just asking questions of your readers. Some writers I've seen will ask questions like, "do you think I should write about this?" and throw out a topic idea, just to gauge where their readers are at. Others share photos of their dogs 😃

I really think the best way to learn is to just jump in and get started -- it's a good idea to promote it in your newsletter for at least a few issues too, I think. Let your readers know that this is a kind of campfire you can gather round, jump in and post -- and be sure to let them know they can start conversations there too. Hope that helps!

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Jimmy Gleeson's avatar

I think, and maybe wrong, that early on you should schedule "chatting office hours" where you are devoted to being there. Could be just thirty minutes a day, or an hour once a week. And then as demand grows, you could add more days and times.

Like a lot of this, I think people have to know that you will be delivering content to them on a regular basis. Even if that "basis" is at odd times. For chatting though I think it is unusual because it happens in real time, so it would be a good idea to devote time reliably.

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Nathan Slake's avatar

I like the idea of spontaneity of chat, though. But, might make more sense to have a series of rotating times when chats can happen, so that you're catering to as many as possible if subs are spread across the world (though of course, you have to be awake too, I assume. Or can you schedule a chat and not be there?)

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Shlomi Ron's avatar

Great idea Jimmy! I have tried Chat only once to allow people to discuss a recent post for my Visual Storytelling Newsletter. Didn't get much response. I like your idea of Office Hours that sets the expectation that the host will be there to respond, pretty much like this program we're in now. I think it boils down to framing the time and topic.

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Terrell Johnson's avatar

That's a great way to do it. Suleika Jaouad, who writes The Isolation Journals (https://theisolationjournals.substack.com) does a once-a-week Friday get-together that always seems to get a great response from her readers.

I also like that it can be asynchronous if you want it to be -- so, readers can jump in and jump out as they like, or reply later to something you posted hours, or days, earlier. It can be whatever you want it to be 😃

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De's avatar

Have included mention of chat feature in every post since available. But little engagement. Should I stop adding the invite to my posts? I found out the page shuts down and has to be reloaded as well which meant reader could not access it either

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Kathleen Clare Waller's avatar

That's really useful! Thanks a lot. I think I could try something like this.

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Kerri Aab's avatar

This is so helpful! Thank you for taking the time to share. I really appreciate it!

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Rick Lewis's avatar

That's a great idea. I didn't know it was possible for a commenter to upload a photo. How does one do that? For example here where I am responding. Is there a way I could attach a photo?

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Terrell Johnson's avatar

Actually you can't upload photos in comments, but you can in Chat. When you reply to an existing thread in Chat, or start a new one, there's a small photo icon in the bottom left-hand corner of the pop-up window -- click that to add your photo. 😃

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Rick Lewis's avatar

I see. Thanks for clarifying that!

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Fiona Beckett's avatar

Nice idea! Still not totally convinced about Chat but guess it's going to work better for some Stackers than others. Thanks for sharing anyway.

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Terrell Johnson's avatar

I took a quick peek at your Substack and actually think it might be a perfect fit for Chat 😃 Food is such an incredibly roomy topic area for conversation and opinion and ideas.

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Fiona Beckett's avatar

Well the reason I haven't (and thanks for saying that) is that I've got an idea for a regular get together which I'm launching shortly and think that Chat might be an overload! But I like the idea of chatting just after you've uploaded a post that people will have had time to read

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Greg Leveille's avatar

I've always liked the idea of having an announced "Office Hours" (pick your own label) chat session - about once every week or two. I love the way that Substack pre-announces the next Chat session. I'm looking at it as a Bonus reward for paid subscribers.

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Rachel Katz's avatar

SUPER helpful, thank you!!

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Terrell Johnson's avatar

No problem! 🙌

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Claire Venus ✨'s avatar

Ah yes I love sharing photos from our slow lived life in chat

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Nathan Slake's avatar

That's awesome Terrell. How long do you leave the chat open for, or does it always remain open? Is a chat history saved if you do have to switch off from it?

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Debbie Lamey-MacDonald's avatar

Love this idea Terrell! Thanks for sharing and inspiring ideas in my mind on how to use the Chat Feature! :)

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Terrell Johnson's avatar

You're welcome, Debbie!

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Jenny Chen's avatar

What a great idea!

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De's avatar

Do your readers share photos in the comment section or chat Terrell? I thought about saying Hi to subs in my posts but thought it might be invasion of their privacy

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Terrell Johnson's avatar

In Chat -- I don't think that's an option in post comments, at least right now. That's what I like about Chat -- it's opt-in; each reader goes there because they want to 😃

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Theresa Christine's avatar

Thanks for the tip! Definitely makes me want to start up the Chat feature with my readers now.

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Terrell Johnson's avatar

Yes! Give it a whirl -- nothing ventured, nothing gained, right? 😃

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Valorie Castellanos Clark's avatar

Oh, that's a great idea! Thanks for the suggestion, Terrell!

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Terrell Johnson's avatar

Definitely! 😃

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Tonya Morton's avatar

That’s such a great idea! I’ve been wondering how to get started and that’s a great option to keep in mind.

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Terrell Johnson's avatar

Definitely! It's always worth experimenting with 😃

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Nikki Tate's avatar

That’s a great idea!

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Terrell Johnson's avatar

Thanks! 😃

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Chelsea Diehl's avatar

Thanks for this insight, Terrell!

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Terrell Johnson's avatar

You're welcome! 😃

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Stephanie Jucar Cooley's avatar

Thank you for this tip! Love the idea of asking for something easy and accessible.

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David's avatar

cool features indeed!

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Katie @ Substack's avatar

Who's using Chat? 💬

How are you liking it on the web? Will you be letting your subscribers start their own chat threads?

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Michael Estrin's avatar

I haven’t used chat yet. To be honest, I was hesitant about chat when it was app-only because only about 5% of my audience reads me on the app. It seemed like a lot of work for a very small audience segment. That said, I’m intrigued by web-based chat. I’ll have to check my dashboard to see if there’s enough audience there to justify the extra work. In the meantime, I’ve built a very lively community in the comments section of my posts by asking questions that are related to the piece.

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Valorie Castellanos Clark's avatar

I tried to build a community on posts, but it felt like people never commented! The chat has seen a little more interaction, and I'm hopeful that the web addition will encourage even more.

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Michael Estrin's avatar

Just curious, but do you find that the time you put into Chat is worth it? I see the upside to a conversation (in the comments, or in chat, or somewhere else), but I'm reluctant to invest too much time in something that only serves a very small segment of total readers. By way of example, I might get 60-70 comments on a post, but those comments are very small segment of total readership for me. That said, I put maybe twenty minutes into formulating discussion questions and maybe another hour throughout the week responding to comments. So it's a pretty small investment. But a live chat seems like more of a time commitment. Has that been your experience, or is it something on the order of an hour a week?

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Rachel Katz's avatar

I'm curious about this too! When using chat, do you feel like you need to be responding in real time? Or do the channels drive themselves without your engagement?

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Greg Leveille's avatar

It seems like low-interaction is a common issue with Substackers. But by pushing all my new Tao Consciousness book readers to Substack (through other websites), for more essays and for community support, I hoping to get around that issue.

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Kathleen Clare Waller's avatar

I had some of the same hesitation. And I was concerned that even if it were 50/50 that there would be less engagement on the articles themselves. I’m also not sure about yet another place to “engage” -- if you are also sharing on social media for example or sometimes I cross post on Medium. I just thought it might wear me out :) excited to hear about others’ experiences, especially with new feature

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Laura Patranella's avatar

Were you on medium before Substack?

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Martin Edic's avatar

I am very active on Medium with 5k+ followers. I started my substack The Grasshopper a year ago to write about the writing lifestyle and to potentially generate some additional dough, though the uptake has been slow. A pitch on my Medium articles has brought in over 700 subs since August 2022, which is amazing. The big takeaway for me is my newsletter is totally different than my writing on Medium where I write about politics, climate, and global events- all time sensitive subjects. My writing here is more personal and more evergreen. It’s a great combination for me.

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Wendi Gordon's avatar

Martin, I'd love to hear more about how you've brought in so many subs using a pitch on your Medium articles. I have 1.2K followers there and, like you, my newsletter topic is different from many of the topics I write about on Medium and elsewhere. I haven't included a newsletter pitch unless my Medium article is related to my newsletter topic.

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David's avatar

I’m taking my shot and asking fellow Substackers like you support a goal to be featured on the platform after 2 years of posting, please support, I love you all!

https://tumbleweedwords.substack.com/p/its-my-second-birthday-on-substack

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Kathleen Clare Waller's avatar

yes, with the intention of starting on Substack after. I played around there for about 6 months before and published in some of their publications. I still occasionally publish original content there. I make a little money on it...not that much...but I do pick up some subscribers for Substack with my byline. You can pretty easily work between the two, but it's hard to keep up engagement on both in my experience. Now I engage very little there

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Claudia Befu's avatar

So you prefer Substack to Medium?

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Kathleen Clare Waller's avatar

Yes, absolutely. But it depends what you're doing. I really wanted to have a community feel with my audience and build on my work. On Medium it all feels quite random. This can be a perk, too, in that you can write for a variety of audiences and also publish in their publications. I did and still do occasionally publish in The Writing Cooperative with Justin Cox. Interestingly, he also has a Substack now, which is his voice rather than publishing others' work. So for him (and for me) the two platforms do different things. I'm happy I started there because I wanted to consider what my spin here would be exactly, even though that keeps evolving.

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Breena Louise Fain's avatar

I had the same feeling. Sharing everywhere feels like a lot of work.

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Kathleen Clare Waller's avatar

It's good to learn what to say no to!

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Breena Louise Fain's avatar

Absolutely. I love saying no. (ha!)

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Anju Joy's avatar

It's tough but it's also the only way to go, I feel, if one wants to be sustainable

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Jimmy Gleeson's avatar

This segment though is probably your most passionate segment. The kind that want to interact, keep in touch, and hang out together. Almost like having your own discord...

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Howard Marler Museum's avatar

I have not used it because the mobile nature of not was not convenient for me to use but I may try the web version and see what happens.

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Billy Bumbo's avatar

I'd use the Chat function but I'd probably just end up talking to myself!

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Chevanne Scordinsky's avatar

You have to consult an expert, right?

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Claudia Befu's avatar

😂

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Billy Bumbo's avatar

Inexplicably, I didn't get an email notification for your quip! Only caught it by scrolling through the comments which I rarely do. So here's what I would have said...

You'd be right but I can now hide behind woke-ism so i'm poking my tongue out at you like a five year old! 😉

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Claudia Befu's avatar

We got caught

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Billy Bumbo's avatar

Do you want me to read you your rights? 😂

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Claudia Befu's avatar

No comment. I'm waiting for my lawyer.

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Wendi Gordon's avatar

Yeah, I tried it when it was only on the app, and let all my subscribers know about it, but not a single reader responded. Only 7% of mine use the app, and I find the Substack app annoying myself and didn't want to have to keep using it, so I deleted it.

Now that chat is an option on the web, though, I might give it a try again. I need to learn more about how to use and promote it first.

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Jo Huber's avatar

sorry to hear that, Wendi. If it helps any, most of my readers didn't take to the chat feature on mobile, either. I'd love for it to take off, as it would be a good way to post short tidbits to our readers instead of via e-mail each time.

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Laura Patranella's avatar

I don't love the app as a reader and just recently started making the time to explore on my computer- it's such a better experience!

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Mark Isero's avatar

My readers are similar, Wendi. They get my newsletter via email and open it. The ones who have used the app (which I love) end up viewing my posts less often! So I'm nervous to direct readers even to the web version of chat. I might try a live chat, though, with paid subscribers.

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Claire Venus ✨'s avatar

You can just reply to people directly on email. I don’t think a chat function would be good for me because then it’s just like social media so I’d turn mine off.

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Robert Urbaschek's avatar

Agreed. I have to have a specific use case in mind before I try it. Although someone here mentioned asking subscribers to simply check in, say where they are, what they are doing. That's a nice idea.

Also, I noticed that I didn't get notifications for new chats, not sure if I missed a setting somewhere, but maybe that also means people miss the chats.

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David's avatar

Well said Robert :)

I’m taking my shot and asking fellow Substackers like you support a goal to be featured on the platform after 2 years of posting, please support, I love you all!

https://tumbleweedwords.substack.com/p/its-my-second-birthday-on-substack

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Jimmy Gleeson's avatar

Maybe there will be "substack chatbots" too.

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Ali Griffin Vingiano's avatar

Thank you so much for adding this feature! I'm doing The Artist's Way with my subscribers in the chat and a lot has been coming up for us. We've been writing a LOT in the chat so having the web version will be so helpful! Especially for some of the older members for whom it's much easier to use computers for typing.

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Brenda Ballantine's avatar

What a great idea regarding the use of "The Artist Way!" I have been facilitating groups, face to face, using that amazing book. It was a book that sparked the beginning of my own creativity many years ago.

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Sabrina LaBow's avatar

I'm not sure what you mean doing the artist's way for chat but I will tell you, the part in the book about the morning pages is how I started my publication called stream unconsciousness. I just start out writing and I don't stop for 4 or 5 pages. Then I go back and revise/edit, but not too much. I want it to be relatable and not filled with all of these high faultin words.

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Michael Mohr's avatar

👍👍❤️

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Greg Leveille's avatar

LOL. I invented the smartphone in 1979 and built the first working phone at ITT in 1982. BUT, I almost never chat on my smartphone.

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Brenda Ballantine's avatar

Hi Greg. I am curious about your spiritual quest. I too have been on a long journey in that area for over 50 years. Some would call me nerdy. My passion now is focused more on the psychological, biological, and spiritual components that affect our minds, body, and soul. Today is my first experience being on Substack and reading these posts.

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Wendi Gordon's avatar

I know you were responding to Greg, but I also share your interest in those topics. I'm a former pastor who no longer believes some of the stuff I used to, but mainly gave up being a pastor when so many Christians decided they'd rather follow Trump than Jesus. I rarely mention religion or spiritual beliefs in my Substack since they can be divisive topics and my Substack is focused on issues related to mental health, but have written a lot about religious and spiritual topics elsewhere. If you're interested in reading some of those articles, see my portfolio at https://bio.link/wendigordon. It also includes a link to my email at the top if you want to chat privately about anything.

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Greg Leveille's avatar

Hi Brenda. I would be happy to chat with you by email. You can reach me at greg.r.leveille@gmail.com.

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Ali Griffin Vingiano's avatar

That's incredible Greg!

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Tami Carey's avatar

(I know I just said this earlier in the thread, but...) I've really enjoyed how you're using chat for The Artist's Way. I think it's the perfect space for everyone to connect over a shared experience. It feels relevant and special and I look forward to hopping in there each week!

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Ali Griffin Vingiano's avatar

Thank you so much, Tami!

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Claire Kirby's avatar

me too!

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Rithana's avatar

oh my god what an amazing idea! I love The Artist’s Way and doing it with a little community sounds so motivating and wholesome

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Jimmy Gleeson's avatar

Yes! I prefer texting and all text processing on a computer as opposed to a phone.

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Jo Huber's avatar

how is that going, Ali? I haven't kept up this month due to musical commitments.

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Ali Griffin Vingiano's avatar

It's honestly been really great! The biggest joy of my newsletter so far. Feel free to hop back in at any time. You can pick up at the week we're on, or start where you left off. Reframing it as something you can't fail at has been so helpful -- you can always keep going.

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Jo Huber's avatar

i'm so glad to hear that, Ali! Thanks, i certainly will do.

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Charlene Storey's avatar

This sounds like such a lovely thing to be part of! I did The Artist's Way during lockdown and really enjoyed it but it was very intense - would have been great to do it with others ans have some people to talk to about it all. 😊

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Anne Kadet's avatar

Hey everyone! A question. I'm thinking of launching a chat now that you can do them on the web. But I'm concerned that maybe on a chat will somehow replace or reduce activity in my newsletter's comments section. Any experience or thoughts on that?

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Ali Griffin Vingiano's avatar

I've found it adds to the sense of community. People get to know each other more, and you more, and are even more likely to comment, in my experience. But I've also been using the chat for a very specific purpose -- doing The Artist's Way with my subscribers -- so only a select group are really using the chat.

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Michael Estrin's avatar

That seems like a good use of Chat, Ali! My concern is the time commitment and what kind of return I get on my time. But as I understand it, you're using Chat as an extension of lessons you're offering to paid subs, right? Right now, my chat would just sort of be another hang out, which is cool and does build community, but it also takes time, and I'm just not sure if that's time well spent for me.

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Katie @ Substack's avatar

Jumping in with a thought — Michael I know you mentioned here and above that you are worried about the commitment, and so are others. One of my favorite use cases of Chat is writers writing with their readers (here are some examples:https://on.substack.com/i/108593012/write-with-your-readers). You can ask research questions, gather inspiration, or get ideas for a post.

I wouldn't think of think of Chat as something that you need to devise a grand plan for—it's a place for casual interactions. Things that might not make it into a full post and need a home. Things that you might post on social media but you want to actually reach your subscribers directly.

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Michael Estrin's avatar

Thanks Katie! That is interesting, especially the last thing you said about material that I might otherwise post on social. As I use social less and less I've had this odd feeling of what do I do with some extra material? It's not enough to justify a full post, but often times it's connected to what I'm writing that week. So this is good food for thought! Again, really appreciate the insight here, Katie!

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Avon Waters's avatar

Katie, can you forward any visual artist use of chat links??

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Ali Griffin Vingiano's avatar

Yes, exactly. It's a specific add-on of a service. It's free for everybody but I did ask Artist Way members to pay and about half of them did. If I do it in the future it will likely just be for paying subscribers. Also, Substack in general is very time consuming between writing, responding to comments, office hours, chat, etc., so I'm all about focusing your attention on what you value most!

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Ben Woestenburg's avatar

That's the question I have. I have a small following of 115, and only 4 paid subscribers. I want to go back to paid again. (I had to stop it for a while.) I think I'll have to leave the Chat free until I can gather more followers. That might take another year or two, but like I said earlier, I've got time...

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Greg Leveille's avatar

I think that Ali is right. In the beginning, as I'm building up my new Tao Newsletter service, I 'll offer chat to everyone for free. My medium range plan, however, is to make Tao a paid only subscription - while keeping my Spiritual Secrets service free.

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Journalisa's avatar

Michael. You do you. You're obviously successful the way you have it set up. Doesn't sound like you're missing anything. Each new technical addition isn't necessary for everyone. I always think back to the misogynistic but pertinent comment that men have 2000 words a day. Women use words like toilet paper. Men must protect their virile strength. The more a woman opens to the magic within, the more the magic within can expand into all areas of her life and lift her.

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Rachel Katz's avatar

Oh yes, Artist's Way seems like a perfect chat use case!

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Julie Vick's avatar

That's really interesting that you are using it that way. I could see it being good for something like that, I'm going to ponder it more.

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Ben Woestenburg's avatar

I started a chat yesterday, but really don't know where I want to go with it at the moment. I think it's a question of what you write. I don't write anything special. It's just fiction. It's GOOD fiction, but I think it's going to take time to build an audience. (Luckily for me I've got plenty of that, having just retired.) I've opened myself up for subscribers who are interested to know what my mindset might have been when I was writing a particular story. The only mindset I have when writing is to keep myself interested. My stories tend to jump all over the place: the Mau Mau, the Japanese Invasion of Manchuria, the Two World Wars, fantasy, history. I'm hoping that as I grow my audience, people will want to involve themselves.

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Chevanne Scordinsky's avatar

I found some Substack chats to be separate discussions entirely so some may choose to chat while others stick to the newsletter. Set out the buffet. People choose different options.

You can also offer it for paid folks only if you’re inclined.

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Ehud Neor's avatar

Now that is what I call a good plug for chat.

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Rachel Katz's avatar

Do you tend to put forth a specific topic for a given chat? Or does it just emerge organically from the readers?

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Chevanne Scordinsky's avatar

I haven’t started Chat myself but will comment on ones I’ve participated in. Some topics are a wider topic related to what the writer is exploring. Others are life updates or just “hey, introduce yourself” posts.

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Ehud Neor's avatar

You can choose to allow your readers to initiate chat.

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Jen Zug's avatar

I don't have experience using chat, but for the reason you mention I've been brainstorming ways to use chat for separate conversations. For instance, I've seen editors use chat as a time-boxed AMA for questions related to writing and editing.

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Greg Leveille's avatar

OH! That's a great idea: Stating up front that your Chat responses will only happen at certain times.

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David's avatar

good Q !

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Amran Gowani's avatar

Hey Anne! My first chat was really lively as people were curious about the new tech. After, it waned quickly. Now, I typically use Chat to make quick announcements or updates that I don't want to include in my regular post. My assumption here is that people will see it even if it doesn't spark a lot of engagement.

Ultimately, I don't think it'd reduce engagement in your normal posts, but you'd likewise probably get engagement from an even smaller subset of readers, who are mostly other Substack writers.

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Rachel Katz's avatar

Hi Katie and all! Happy Office Hours!

I haven't turned on chat yet, I'm planning to look into it today. I have a similar experience at Michael Estrin below--the comments section has been SO amazing and I'm nervous about whether the chat would be as lively, or whether it would cannibalize the comments section action. I also wonder whether I would feel the need to be responding in real-time, which sounds difficult. But at the same time, the community around my newsletter is really coming together and chat seems like an obvious next step.

I'm really curious to hear from other writers who have turned on chat: Are you able to maintain a lively conversation without spending too much time? Have you found that you need a certain size audience before chat will work well? What has worked well for you?

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Rachel Katz's avatar

Looking below, I see that Terrell Johnson (https://www.thehalfmarathoner.com/) provided a tip already! Asking people on chat to send a photo of where they are in the world.

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Katie @ Substack's avatar

I thought what Ali shared was really interesting too https://on.substack.com/p/office-hours-71/comment/13671514

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Nathan Slake's avatar

I suppose this may not be an issue if you have a large subscriber base, but one thing to consider is *when* you do chat, as presumably subscribers are spread across the world so you'd only get a certain slice at a time. Comments are good because they're there and remain there and can be added to at any time, but chat still seems like something worth exploring for a different purpose.

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David's avatar

I’m taking my shot and asking fellow Substackers like you support a goal to be featured on the platform after 2 years of posting, please support, I love you all!

https://tumbleweedwords.substack.com/p/its-my-second-birthday-on-substack

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Joshua Doležal's avatar

The two recent Substack articles have convinced me to turn Chat on and to invite readers to start their own conversations there. I was thinking of it initially as a different version of what we were already doing in the Comments section, but I can now see how it serves a different purpose. Thanks for the suggestions! I really appreciate those practical advice columns.

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Terry Freedman's avatar

doesn't it split your time and attention though?

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Jimmy Gleeson's avatar

I imagine it can, and that should play a role in your decision to include it. Or you could combine the two into a block of time devoted to both.

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Terry Freedman's avatar

True. I think planning and blocking are going to be key

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Ehud Neor's avatar

Just what I'm thinking Terry.

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Theresa "Sam" Houghton's avatar

That's interesting. Do you just let the readers talk amongst themselves and keep your own engagement to a minimum?

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Ivan H's avatar

The chat feature was a great idea. It's great that we can communicate with subscribers and build relationships.

My newsletter is about learning software and data, so if you’re interested in getting into those fields or improving on them check it out :)

https://ivanh.substack.com/

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Antonette W. Bowman's avatar

Hi Katie!

I'm not sure about the chat threads yet...But I have another question for you. Would it be possible to host some of these wonderful "writer office hours" for writers who have similar interests? For example, while I enjoy interacting with writers interested in tech or self-help, --I would love to discuss with other writers interested in education, parenting, and culture, for example... Thank you!

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Stephanie Losi's avatar

This would be amazing.

As a side note, there's now a preference for changing the message readers see in the pop-up that appears before they arrive on your newsletter homepage. So if you don't like "No thanks," you can now change it back to "Let me read it first" or whatever else you like. Hurray! Thanks, Substack :-)

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Jo Huber's avatar

i'd love that too.

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Terry Freedman's avatar

great idea, Antonette

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Stephanie Losi's avatar

Just signed in to Chat for the first time! It looks great, and I'm considering starting some book-club-like chats for interested readers as subscribers grow. Not sure quite how this'll work yet, but I have a positive first impression. Thanks for making this feature available on web, which is how the vast majority of my readers visit Substack!

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Joyce Wycoff's avatar

That's a great idea!

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Katie @ Substack's avatar

Yes, great idea! Let us know how it goes.

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Ben Woestenburg's avatar

I know it's going to take time to grow my page, but I put up my first Chat yesterday. I thought if I asked my followers to respond, they'd come. I think the problem is some of my followers are friends and they see me socially. It's hard being a social butterfly...

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Claire Kirby's avatar

This is a fun idea! I like the idea of chat being its own kind of beast, keeping it casual but also building community. Playful!

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Tami Carey's avatar

I love the opportunity to create more conversation and direct connection with readers, but kept getting stuck on the app requirement for chat usage. What a delight to hop on here and find that it's now available on web!

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Terry Freedman's avatar

love the idea of the web version, but not sure about letting subscribers start their own threads. Would that involve the need for us to act as moderators? That could be quite time-consuming

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Martin Prior's avatar

thats a good point Terry. That sounds scary!

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Terry Freedman's avatar

yeah, I've been there, done that, and it's ok until you get one ill-considered comment that upsets someone

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Ben Woestenburg's avatar

I haven't come across that yet. Don't know what I'd do if I did. Not being very PC, I'd just say suck it up and grow a pair. Thankfully, I haven't had to, yet.

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Amran Gowani's avatar

Hey Terry, I just made it possible for any subscriber to start a thread in my Chat. I recognize the potential for disaster, but I'm also kind of curious to see what happens. Fingers crossed.

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Terry Freedman's avatar

Oh right. Will you be documenting what happens? That would be fascinating

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Amran Gowani's avatar

I didn't title my pub Field Research for nothing! :-)

Probably nothing will happen, but if somebody goes haywire it'll make for incredible content. Silver linings.

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Terry Freedman's avatar

Sorry, wasn't thinking. I should be in bed right now, but am watching star trek!

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Ehud Neor's avatar

I think it would Terry, if only because it is taking place under your substack. There is the option to allow only paid subscribers to initiate chats--maybe that would filter out most of the problems.

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Terry Freedman's avatar

I was thinking the same, Ehud, although I feel bad about the implied wariness of my non-paying subscribers. I'm thinking of reverting to my usual stance with new features, which is to wait and see (a) how others find it and what they're doing with it and (b) whether it solves a problem I didn't know I had. I've already sent out a chat thread message, but I think I might leave it at that for now.

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Ehud Neor's avatar

We're of the same mind on (a). I hadn't thought about (b) until you mentioned it.

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Terry Freedman's avatar

I love Substack, but the trouble with techies is that they always seem to come up with solutions in search of a problem. Just look at Metaverse!

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Ben Woestenburg's avatar

Actually, I'm thinking the Chat platform would be a pretty good way of picking peoples' brains. If you're writing a story and get stuck, you can put the question out to your readers and see what kind of idea they might come up with.

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Michael Mohr's avatar

Question, Katie: Any idea if the platform might start allowing writers to pay less than the $50/year and $5/mo threshold? I think it’d be much better for gaining subscribers and more doable for readers. $50/year is equal to a subscription to The New Yorker. I’d love to offer more like $10-$20/year or $2-3/mo.

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Bowen Dwelle's avatar

+1 on this!!

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Ehud Neor's avatar

My attempts at chat were not successful. I may regroup and try again, but time is a problem. I am subscribed to some very interesting Substacks and just keeping up with those and my own writing just about does it for me. I don't know what I would do if I had an active chat life.

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Ben Woestenburg's avatar

I so get that! I spend a lot of time reading through my in box, and feeling guilty because I can't read them all, or answer them.

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Terry Freedman's avatar

Same here, Ehud.

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The Prickly Cactus's avatar

I have tried to start a couple of chat threads with my 1300 subscribers and got zero response. Which is weird. Even my friends didn´t respond. Why? Maybe because they haven´t downloaded it. I don´t know. So sticking to emails for the moment.

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Martin Edic's avatar

Yes, I tried it early on with the same non-result. Felt like the tree falling in the forest…

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Jimmy Gleeson's avatar

I had a similar problem. Back in 1997 I found a room that was devoted to Macs and Apple, and we all hung out there in AIM chat. Then AIM kind of ended and we moved to yahoo. It was slow going getting everyone to move to yahoo, but we finally made the migration. It takes time to get people into the habit of doing something new, from new platforms to new ways of interacting.

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The Prickly Cactus's avatar

I could hear crickets when I started mine..

Do your readers engage in your comments section? I get one or two sometimes but it feels like a fairly passive audience tbh. If I didn´t see consistent open rates of around 35% I would probably have given up already!

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Joyce Wycoff's avatar

Similar experience. Fortunately, I'm writing what I want and need to write about ... so I keep exploring and am grateful for all the growth that comes my way on this journey.

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Ben Woestenburg's avatar

I'm in the same boat. But I like that I can write what I want. I also look at my open rate. Somebody's reading, just not many want to leave comments. Can't figure that part out. I guess that's why I look at the open rate, just to reassure myself someone's out there.

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Journalisa's avatar

I think it's because people have enough options and this is gilding the lily

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Sharon Cortelyou's avatar

That is what I was afraid would happen too.

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Tonya Morton's avatar

I’m so happy we can chat on the web now! Or, well, mostly happy. It means I no longer have an excuse to procrastinate starting one. I’m still a little nervous I’ll dip my toes into it and no one will respond.

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Ben Woestenburg's avatar

I dove right in not knowing where I was going or what I was going to say. I'm so used to no one responding in my comments--or very few, I should say--that I've gotten used to the sound of crickets.

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Theory Gang's avatar

I was about to post some whiney thing about how I'm hesitant and don't need yet ANOTHER place to chat about things, but instead I just started a chat LMAO. Empiricism for the win!

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Anne Kadet's avatar

LOVE THIS.

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Katie @ Substack's avatar

Thank you for joining us today at Office Hours! Are team is signing off today but we will be back next week at the same time.

See you then,

Katie, Bailey, Nadav, Jonathan, Lisa, and Josh

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S.E. Reid's avatar

Hello all, and happy Office Hours! Here's a little bit of encouragement from one small newsletter to all of you:

When you put them on the scale of your creative life, which one is heavier: criticism, or compliments? I don't know about you, but I can receive ten compliments and feel pretty good, but if someone gives me ONE piece of negative feedback? Oof. Whole week ruined.

But why? Why do we let negativity sit heavier in our souls? I don't have a good answer to that. But what I DO know is that criticism and compliments only weigh as much as their ability to propel you forward. If a compliment keeps you comfy but stagnant, then it's worthless. Similarly, if a piece of criticism helps you improve, then it's more valuable than gold! Don't let the snipes, gripes, and insults about your work get you down. They may feel heavy, but they're hollow on the inside. For every compliment and criticism, ask yourself: is this valuable to me? Is it keeping me moving forward? If the answer is no, then let it go!

Most importantly: keep going, keep writing, and DON'T GIVE UP! 🌿

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Matt Andersen's avatar

Thanks!

What I’ve found is, the more authentic and true to myself and my craft I am in a particular piece, the less I’m affected by negative feedback.

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Tonya Morton's avatar

This is so true! On a piece that honors my own tastes, I can handle getting fewer reads and less positive feedback. There’s an important lesson in that.

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Glenn Cook's avatar

Completely agree with you both. I start by writing for me, not to feed the seemingly insatiable content beast. As long as that remains at the forefront, and I write with honesty and integrity, criticism just becomes another opinion.

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Mariah Friend's avatar

Love this take! Good reminder to stay in our own lane and not worry about the competition.

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Howard M Cohen's avatar

Your only competition is you. Nobody does what you do, so nobody else can do it better. Focus on gettting better and better, and let the others do the same.

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Andrei Atanasov's avatar

Yeah, that's what I've found, as well. I'm less interested in how a piece is received and more in whether or not said piece reflects me. If it does, I've done a great job. If not, even if people love it, it won't feel right, because they'd be loving something different from what I meant to create.

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Lacey Delayne's avatar

Agree with this!

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Nathan Slake's avatar

This.

I listened to Neil Gaiman's Masterclass recently and one of the best pieces of advise he gave was essentially that: be honest and true to yourself.

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Matt Andersen's avatar

Neil’s amazing.

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Claudia Befu's avatar

I think that the most scary thing for a writer is silence. Not getting any feedback. Not getting any reaction. Encouraging comments are of course always welcomed, as is constructive criticism. Even though by nature we tend to remember the criticism more than the positive feedback, I think that as writers we should know our strengths as well as our weaknesses. Positive feedback should be kept near the heart. It keeps us going. Negative feedback that comes from someone who is not invested in my journey and doesn’t care about my growth… well, everyone is entitled to an opinion. I know my path, I know where I want to go, and I know that I still have a lot to learn. I think that keeping a humble attitude is key. Nobody was born learned.

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Mariah Friend's avatar

Yeah, silence is the worst. I've been hearing about "lurkers," people who read your writing consistently and gain value from it but you'll never know because they don't engage. I'm trying to solve this by not being a "lurker" myself. It's so easy to just push the like button, more effort to comment but I think worth it, especially when I know from the other side how valuable it is for the author/content creator.

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Claudia Befu's avatar

I’ve been doing that for a over a year before I started my Substack 😳! The writer I lurked subscribed to my newsletter and has been so supportive. I’m a paying subscriber now. But yeah, before I started writing it didn’t occur to me to like or comment. And I have no idea why I didn’t do that before… Now I like everything I read and comment when I have something meaningful to say. But I don’t blame the lurkers. I’m happy that they take time to read what I write. 😁 I was a very engaged lurker, read every single newsletter.

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Matthew Murray's avatar

The more you hit the like button and comment on things, you're more likely to get more subscribers and more people to your publication.

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Claudia Befu's avatar

Right now I mainly read the substacks to which I subscribe. But I also love discovering new stuff. The time is limited though. Authors do react back if the interest is genuine and they find my substack relevant. Other times their audience might discover me via the comments. It depends. 😊

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Nathan Slake's avatar

It's a tough one. If you're only a reader, I think the value that hitting a Like button can have is perhaps not clear.

As a writer, or at least a new writer, that simple act carries a lot of encouragement and warmth and helps reassure you're contributing something. Perhaps we shouldn't need that, but I'd be lying if I said it didn't help push me along.

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Faith Christine Bergevin's avatar

Such good points, Claudia. Silence doesn't allow us to gage if our writing is having an impact. I am not concerned about quantity at this point. I do, however, enjoy remarks that show the reader was engaged with the material and created a new understanding , whether it is publicly posted on Comments or in a private message to me. Since I deal with highly sensitive subject matter, I expect not everyone will want to comment in a public forum. I think your point about knowing who you are, where you want to go and being willing to learn are the key elements on this journey as writers.

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Claudia Befu's avatar

Exactly, if I wanted silence I would just write for myself 😂 which is really not fun!

Love your point about no wanting quantity. The Substack Leaderboards rank people by the number of followers and frequency of publishing. But I feel like I have to take my time to write an article. First and foremost I want to write something that allows me to learn something about a new topic, or explore a new angle of my secondary world, or create a new short story. There is also so much content everywhere. For now I send a bi-weekly newsletter and I think that it will stay like that for a long time.

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Nathan Slake's avatar

Hi Claudia,

And this is what I love about these weekly threads. I get to find new substacks! Yours sounds absolutely my kind of thing, so I shall be taking a look. Thanks for posting here :)

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Claudia Befu's avatar

Thank you so much Nathan 💚

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Nathan Slake's avatar

I can tell good writing after just a few words ;)

Any suggestions on where to start, or is it fine to just dip in and out of your stories?

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Claudia Befu's avatar

😘 I’ll print that out and look at it every time I write! 😂

You can start here: https://claudiabefu.substack.com/p/access-to-seeds-will-determine-your

And here: https://claudiabefu.substack.com/p/welcome-to-gulmohur

The rest is non-fiction.

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Nathan Slake's avatar

Perfect, thank you!

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Jimmy Gleeson's avatar

The default reaction of the world is "they don't care." or as a friend of time said "don't even know enough to care." There isn't any animosity to this, it is more OOSOOM, or out of sight, out of mind.

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Claudia Befu's avatar

Exactly! As a writer it’s hard to take the ‘I don’t care’. But it’s a lesson in humility and also appreciation for every single person that cares. Nowadays it’s even more complicated. Read a great article recently about how in today’s culture everyone wants to talk but nobody wants to listen.

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Howard M Cohen's avatar

I couldn't agree with you more, Claudia. But the one word I keep looking for in everybody's discussion on this topic is "constructive." Sure, I appreciate when someone says, "This is great!" But that doesn't help me get better. We need real, constructive feedback from readers to learn what resonates with them. Some of my critics have pointed out huge gaps in my thinking about something I've written. I cherish those people!!

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Claudia Befu's avatar

That's the best kind of feedback. Did you get this constructive feedback from regular readers or other writers? I write fiction and it would be great to have a group of writers and give each other constructive criticism on plot, style, worldbulding etc.

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Glenn Cook's avatar

I wrote something similar, though not as eloquent, just now in response to another comment on this thread.

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Claudia Befu's avatar

😂 what a coincidence!

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Anne Kadet's avatar

One thing I've done that is helpful is keep an ongoing file where I copy and paste in every single compliment I get on my newsletter. It get a super boost now every time I read through it.

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Holly Rabalais's avatar

I do this too, Anne!

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Howard M Cohen's avatar

Consider posting them on your newsletter for potential subscribers to see.

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Faith Christine Bergevin's avatar

Such a good point, Howard. There was a mini-discussion on this last week I believe. As a result, I compiled some comments from readers into my About page with an embedded link for each commenter so people can click and go to their newsletters. I figure they've helped me by giving their thoughts and time to share a comment, I can offer a little cross-promotion to them, as well as show prospective readers what others have thought of my work.

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Terry Freedman's avatar

That's nice idea. I tend to give people shout-outs and recommend their newsletter, but your approach sounds good

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Jenny Chen's avatar

ooh good idea!

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Terry Freedman's avatar

Yes, that's what I was thinking Howard. On another website I have a couple of pages dedicated to testimonials. Not sure if anyone reads them, mind you!

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Claire Venus ✨'s avatar

Oh that’s so sweet

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Terry Freedman's avatar

That's a great idea, Anne.

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Rachel Katz's avatar

This is an amazing idea :)

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Charlene Storey's avatar

This is such a lovely idea! I've taken screenshots of some of the lovely comments so I can look at them if I feel stuck.

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Glenn Cook's avatar

I started my career as a journalist at my small hometown Texas newspaper 40 years ago this May, just nine days after graduating from high school. After writing a story that angered the mayor and a couple of city council members in a nearby small town, a senior reporter looked at thin-skinned me and said, "As long as it's accurate and truthful, remember this: You're writing to please no one. Tell the story as it needs to be told. If you do that, it's likely you'll make someone happy on both sides of any topic. You're also guaranteed to piss someone off on both sides too. That's how you'll know you've done your job."

I've never forgotten that.

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Theresa "Sam" Houghton's avatar

A good reminder of what's important: is it true? Is it helpful? Does it serve the purpose it was meant to serve?

I also try to ask myself if what I'm writing improves the world in some way, whether that's encouraging people to think about something important, communicating a thing of beauty, or teaching an interesting topic.

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Howard M Cohen's avatar

And I've found that this advice applies beyond journalism. My mentor advised me recently that he feels I still haven't found my voice. Write about what I want to write about. Write for me. If its honest and valuable it will find readers. I agree with you totally, Glenn. I just wanted our colleagues who are not journalists to consider that your wise words apply to them too.

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Maura Casey's avatar

You got very smart advice. I went into journalism at 25. I don’t know many teens who could take the criticism that comes par for the course in journalism and not wither under criticism.

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Claudia Befu's avatar

Is this the comment? Funny enough, I also wrote for the local newspaper when I was a teenager. They started a weekly double page for the youth for me. Once I wrote an article about the high school that I attended. Nobody spoke to me (including teachers) for two months. I was persona non-grata. Another time I wrote about illegal abortion amongst teenage girls and one of the journalist said 'You're lucky that the police doesn't read the youth page'. I stopped writing after that... 😅

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Maura Casey's avatar

You attended a pretty tough high school! So sorry to hear!

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Sara Weinreb's avatar

I love this! A few thoughts:

1. It's actually psychological, our brains are wired this way--it's the negativity bias. We're always scanning for "threats" as animals, so the criticisms or threats stick with us more than the "wins." It sucks but it's the way we're wired in order to "survive." But here's how I work against that...

2. I love to keep a "love notes" folder in my email inbox as well as a phone album for screenshots. When I get positive feedback about my work, I save it there. It can be really hard to constantly put yourself out there, but your work matters. And if you have your love notes file, then you can always remind yourself of your impact when times are hard :) Highly recommend this practice!

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Jodie Meyn's avatar

I've had a few people who already know me stop me before I can say anything else and tell me that they love reading my newsletter. They talk about it sincerely and it's made me continue on. I bank them, as you say, in the soppy metaphor of my heart.

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Theresa "Sam" Houghton's avatar

"Love notes" is a great concept! I'm in a community were we have a "love" channel in our Slack, and members post screenshots of positive reactions we receive from the people we serve. It's wild to realize how big an impact that something we consider small or routine can have on another person's life.

Which translates well to writing. Even if we don't get many "love notes," chances are there are people who have been touched or inspired by what we write. It's both encouraging and humbling to remember that the words we put into the world have that power.

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Mike Goodenow Weber's avatar

It's the way our brains are wired, I think. We are five times more likely to remember something negative than something positive, if I recall the neuroscience correctly. Thanks for this!

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De's avatar

Yes, my thoughts exactly Mike. I wrote a piece and thought would get backlash for sure but nothing really and another same and no reaction! As writers and esp. online we should expect critical commentary. I think at this stage we should be able to distinguish the good from the trash right? Comments on this end have increased all good and with increase in #s good and bad are all part of the process

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Mike Goodenow Weber's avatar

Cool. I just subscribed to your Substack and will check it out.

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Sam W (She/Her)'s avatar

It makes sense...it's likely tied to survival. We remember danger and stress so we're able to avoid it in the future.

Brains are fascinating that way!

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Mike Goodenow Weber's avatar

Sure thing, Sam.

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Jenny Chen's avatar

I'm hopefully (🤞🤞🤞🤞) gonna start my newsletter next week, after much hemming and hawing! Will keep your advice in mind.

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Sam W (She/Her)'s avatar

Go for it! I wish I started mine ages ago.

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Jenny Chen's avatar

oh wow! that's good encouragement.

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Krish's avatar

You go girl! Never let anyone stop you from chasing what you want in life (as long as it doesn't harm anyone haha)

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Janice Walton's avatar

Go for it Jenny!! I stalled for a long time, and have never regretted taking the leap.

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Maura Casey's avatar

Jenny, I stalled, too, and then I realized I was waiting for perfection. Don’t wait for that.

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Mike Goodenow Weber's avatar

What are you going to write about, Jenny?

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Jenny Chen's avatar

my trip to Zion next and my relationship to my mother...maybe.

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Jenny Chen's avatar

also now that I'm thinking about it more - possibly what it's like to grow up with a brother 13 years younger than me (I'm going with my brothers) and the stark difference in our childhoods.

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Caitlin H. Mallery's avatar

The whole story sounds like it could have a snowball effect. You start with one angle, and then you start exploring more angles. I definitely found that to be true as I started sharing my personal story as well. (on recovery from the strict religious environment I was raised in).

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Ben Woestenburg's avatar

This is the perfect place for you to be.

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Sam W (She/Her)'s avatar

Heck yeah! That's why I don't write about causes that I don't believe in. If I'm going to put my time and energy into it, it's going to be something I stand by firmly and with conviction.

That way the negative comments don't get under my skin. I know I'm doing a good job by my own standards, and that's important to me.

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Claudia Befu's avatar

I feel the same. And even if something is lacking, I’ll try to do better next time. Nobody’s perfect!

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De's avatar

Absolutely Sam 👍👋

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Krish's avatar

100% with this. I started my newsletter just to share what I've learned in life to my friends and families. And their compliments and feedback have been very beneficial for me in reiterating and improving my craft ❤️

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Roger  Golden's avatar

Very good, Kris. The same start up for my writing. I had been writing for my children and wanted a place to archive. Substact seemed a good place. I now have 60 or so subs with a hand full paid. Learning. Want to keep the start up vision.

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Janice Walton's avatar

Or if I've lost a subscriber. I know better - it's not logical. I want readers that truly gain from reading the newsletter and will absolutely keep writing. Yet -there it is - that little tickle of sadness.

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Caitlin H. Mallery's avatar

turn of the notifications when a subscriber leaves. That prevents it showing up in your inbox as a reminder. leave positive notifications on (like when someone comments)

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Kerri Aab's avatar

As always, just the wisdom I needed to hear today! Thank you, S.E.!! xo

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Mike Goodenow Weber's avatar

What do you write about, Kerri?

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Terry Freedman's avatar

Kerri paused her publication just after I subscribed. It's the effect I have on a lot of people. I've read a few of her past articles, and the current ones, and they're well worth subscribing to, Mike: lovely and upbeat. It's definitely a great part of the week when an article from Kerry appears. (Kerri, my invoice is in the post)

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Kerri Aab's avatar

Terry, you're the best. Thank you for this ringing endorsement! (PS - Will you accept payment in the form of another coffee? 😉)

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Terry Freedman's avatar

Thanks, Kerri, my pleasure, and no! But thank you anyway :-)

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Faith Christine Bergevin's avatar

Haha Terry! Don't subscribe to mine then ;)

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Terry Freedman's avatar

Blimey, I thought I had. OK, will do now. Stand by for a huge drop in your numbers!

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Faith Christine Bergevin's avatar

Funny! Even so, glad to have you here :)

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Kerri Aab's avatar

For the first year of the publication, I shared three things each week that made me smile. In January, I put that part on hold to write about a course I'm taking called "Creating the Impossible," where my impossible project is to get cast in a Broadway musical. I'll return to sharing smiles when the course is over. Thanks for asking! :)

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Mike Goodenow Weber's avatar

Sounds interesting. I just subscribed and will check it out.

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Kerri Aab's avatar

Thank you, Mike!! Glad to have you on board. :)

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Terry Freedman's avatar

Also, just to say that Kerri is intelligent and erudite. I know this because she subscribes to mine! And likes it! If you're interested, I write at terryfreedman.substack.com, and have a great correspondence going with Rebecca Holden at https://rebeccaholden.substack.com/

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Kerri Aab's avatar

Terry and Rebecca time is one of my favorite times of the week! Also, love the Monday posts that I usually get to on Wednesday and appreciate all the more by mid-week. :)

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Erika Zeitz's avatar

That's why I took so long to even think about publishing! I didn't know if I could handle a) criticism and b) radio silence.

But here I am :)

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Stephanie Losi's avatar

I have to remind myself: there's always someone who's negative. It's no reflection on anything you do as an artist (unless *everyone* is negative, which, yeah, rethink then).

For my most recent song I released, my ratings on a hot-or-not chart ranged from 0 to 100 (average about 82, I think). When I see those zeros, I just tell myself: there's always someone. Carry on.

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Caitlin H. Mallery's avatar

You are not going to be for everyone, but you will be amazing for the ones who need it!

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Arjan Tupan's avatar

You, too, S.E, Keep going.

You are making a difference. Especially here.

I can't make it here every week, but I found myself returning here today and first looking for your post.

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Ehud Neor's avatar

Roll with the punch. As long as it is not just slinging of crap (which any writer must be able to filter out), all criticism helps you improve, good or bad. Remember, many times negative criticism has a touch of jealousy involved. I am speaking from experience, about negative comments I have made myself on other's substacks!

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Elizabeth Beggins's avatar

Definitely appreciate this, S.E. -- In reality, it's harder to do than we might think, because, as others have written below, it's part of how we're wired. We have to keep at it, pretty much always. And, the more negative inputs we've experienced over our lifetime, the more we are at risk of a cumulative negativity bias that tends to outweigh the positive, even when we reach a point of having a lot of light in our life. I recently published a 2-part series on the power of words and explored this very idea in the second part. "Facing the Music" https://elizabethbeggins.substack.com/p/facing-the-music Linked to some helpful resources that flesh out my own ideas for those who want to dig a little deeper.

Thanks so much for calling attention to this from the writer's lens.

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Brad Dobson's avatar

Hi substack folks - last week I missed this post by 1 hour and there were already 1000+ comments. It's not really possible to have a voice that way. Any thoughts on how this weekly office hours post could be changed to address that?

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Mike Goodenow Weber's avatar

I read hundreds of comments and replies on here each Thursday. And reply to a dozen or two. I always find a couple or three new writers to subscribe to, as well, and about half my subscribers have come along via Office Hours directly or indirectly. So I'm glad there are A LOT of writers on here.

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Kevin Alexander's avatar

100%

Yes, it’s crowded, but this space is a huge resource.

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Valorie Castellanos Clark's avatar

Oh, definitely. I like that there's so much overlap and that I "discover" writers I never would have gone searching for. It's chaotic but it's fun.

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Kevin Alexander's avatar

Absolutely. It’s highly unlikely I would’ve found your work had we not crossed paths here.

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Eric Hyde's avatar

Cheers Kevin.

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Eric Hyde's avatar

Great descriptors! Chaotic but fun! Lol

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Eric Hyde's avatar

yeah, Mike I'm finding I really enjoy the office hours here. I've met some really cool people and discovered some awesome newsletters.

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Brad Dobson's avatar

Yeah, I thought about that too but it's an awful lot of time filtering things. I'm actively trying to curate the sources of my information intake. But I agree there's something to be said for finding new things. And your point about the new subscribers thing is an important one.

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Mike Goodenow Weber's avatar

It's time-consuming, I agree with you on that, Brad.

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Arjan Tupan's avatar

Yep, I agree with Mike (and Kevin and Valorie). It can be overwhelming at first, but it is certainly worth diving into the threads and spend some time here. If not to meet the fabulous Substack team, then to meet the fabulous writers who are eager to share their thoughts here.

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Mike Goodenow Weber's avatar

What do you write about, Arjan?

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Arjan Tupan's avatar

I write a poetry magazine. So with poetry and about poetry. Every Friday I share a fresh poem, something poetic and three links to poetry elsewhere. On selected Tuesdays I post about my endeavours as a poet exploring publishing on blockchains. I am also doing some podcast episodes.

And you?

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Mike Goodenow Weber's avatar

A strong focus on psychology and culture.

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Arjan Tupan's avatar

Sounds interesting. Will take a look

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Mike Goodenow Weber's avatar

I mostly share stories from my first novel and this summer will start sharing stories from my second novel.

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Andrei Atanasov's avatar

Hey Mike! Perchance you’ll like my stuff. I write personal essays and memoir pieces at: sismanandrew.substack.com

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Mike Goodenow Weber's avatar

Okay, I'll check it out, Andrei. So you live in Romania? One of my favorite authors was the Romanian-American Elie Wiesel.

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Andrei Atanasov's avatar

Wow! Funnily enough, I haven’t heard of him. Not very popular here. But I will give him a try.

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Sabrina LaBow's avatar

Elie Wiesel! He was probably the most well-known person to have survived the Holocaust. A Nobel Laureate. He died in 2016. It would be worth it for you to check him out. A true gem!

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Mike Goodenow Weber's avatar

He was the leading author about the Holocaust. Earned the Nobel Peace Prize.

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Elizabeth Beggins's avatar

Yes, it is a valuable resource even though I can't get through all the content week over week.

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S.E. Reid's avatar

This just occurred to me, but maybe Office Hours should be split up between "question time" and "social time". Right now, the mix of writers with specific questions and writers who just want to talk shop is a little dizzying. 🌿

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J. M. Elliott's avatar

Yes! Some of us mentioned this last time. We might benefit from breaking out the social aspect into its own time, where writers can confine their chatting, networking, and self-promotion while keeping Office Hours strictly for the Q&A stuff. I think that makes a lot of sense and provides us the greatest amount of choice. Everyone wins :-)

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Caitlin H. Mallery's avatar

That is a good idea. Create a separate thread for conversation and encouragement.

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Shlomi Ron's avatar

So true! Two different functions.

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Matt Andersen's avatar

Agreed, maybe it could be splintered off into office hours for different groups.

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Brad Dobson's avatar

I guess the trick would be how to group them - topically? Newbies vs established?

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Caitlin H. Mallery's avatar

At the same time, established writers come in and help newbies, which is one of the beautiful things about office hours. I know there is always a prompt for Office Hours (today is Chat). Maybe that prompt could be announced ahead of time so people could decide if they want to join that conversation or not.

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Paula Gregorowicz's avatar

I like newer vs established because the stages of development and what makes sense is different. As a newer writer here that is my perspective. As an established biz owner I can say that in any group spaces, it is helpful to both pay it forward and learn something new. So by breaking it out, you don't bore the veterans and don't give newbies the "not yet a fit" things to try. Allowing new and established writers to play and visit in each other's group (again to pay knowledge forward and learn).

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Tonya Morton's avatar

I like the new vs established group idea. There are different challenges at each stage of development and sometimes office hours really seems geared to the folks who are just starting.

That said, it’s always nice when you can answer a question for someone new. I could see myself attending both versions just for the pleasure of being helpful to the new guys.

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Ann Richardson's avatar

It's two hours later, but I just want to add that there is a big difference between being a new young writer seeking advice and being new to Substack. I have been writing for over fifty years, but am relatively new to Substack.

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Matt Andersen's avatar

Maybe by newsletter topic? Although I guess that runs the risk of creating an echo chamber.

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Daphne Helvensteijn's avatar

Yes or different timezones. I too do get lost in so many and quick repies.

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Theresa Christine's avatar

I like this suggestion a lot! Spread out some of the q's

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Diane Hatz's avatar

Yeah - and they took the collapse function away. This is my last office hours if it's gone forever. There is NO way to wade through all of this - so you're not alone in how you feel.

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J. M. Elliott's avatar

I don't have collapse function either. I wonder if it's a glitch in different browsers? But I desperately need it!

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Ehud Neor's avatar

You can collapse. Click on the line under the icon at the beginning of the thread.

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June Girvin's avatar

Great question.

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Elizabeth Beggins's avatar

I hear you, Brad, and so do many others. In fact, this was a recurrent suggestion for last week's Office Hours, if you want to go back and review any of that content. It is tricky to sift through so many comments. That being true, I still find value in skimming and reading what I can in the time I have. I learn something every time.

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Bailey @ Substack's avatar

We always post the office hours thread before the conversation hour to try to make sure everyone gets the chance to get their questions in! If you can show up early, that's a more sure-fire approach to get your question answered.

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Theresa "Sam" Houghton's avatar

I echo Brad's sentiment, though. I'm on a tight schedule daily and can't show up early...getting here "on time" to find hundreds of comments already on the thread can be overwhelming, and it often takes a while to find pertinent conversations.

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Brad Dobson's avatar

Thanks Bailey! While there are some great points made here about the advantages of diving in to all the comments - many that I agree with - I'm just not sure it's scaling well. Maybe the way reddit pre-posts AMA threads they know are going to be popular would work. Cheers :-)

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Scoot's avatar

Honestly if the default sort was by "new" it would change the reading dynamic significantly.

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S.E. Reid's avatar

This. As much as I appreciate the snowball effect of likes and replies my posts get because I post so early, I hate that posts with zero likes--and very insightful questions or comments--get buried because of the weight given to likes by default. A simple change like this would really make a difference. 🌿

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Glenn Cook's avatar

Agree with you. (But FYI, I like your posts because they're good and insightful, not because you post early.)

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S.E. Reid's avatar

Aw, thanks Glenn. 😁🌿

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Eric Matthes's avatar

Yes, and turn off automatic reloading. I just lost a long reply to someone because it reloaded so much it made the text box I was writing in disappear. :/

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Kevin Alexander's avatar

Yes please!

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Jill Gallagher's avatar

How do you turn off auto reloading??

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Eric Matthes's avatar

There are some clunky workarounds that you can try in each browser, but they affect your browser's behavior across all websites. This is really something Substack needs to take care of on their end.

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Jill Gallagher's avatar

Gotcha. Thanks!

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Mike Goodenow Weber's avatar

Oh, we can switch it from Top to New or Chronological, Scott. See the button above, at the top of all the comments?

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Scoot's avatar

I see it--but the default is Top. Most people when they come to Office Hours for the first time will see the most-liked comments. If they saw new comments by default, they would be forced to navigate some of those insightful questions or comments before getting to the most liked ones.

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Rian Casey Cork's avatar

Agree there's a lot going on here. One thing I realized is that the thread is open significantly before the official start time. So if you did want to "get in early" try logging on an hour or two beforehand.

Personally, what works for me is to collapse the threads about topics I'm not currently attuned to. That's an easy way to skip over the long conversations which may not be relevant to you at this particular time.

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Ehud Neor's avatar

Yet here you are, with a voice...:)

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Brad Dobson's avatar

<shamelessPlug>Obligatory reply that I'd love to see you over at https://strong99.substack.com where I'm writing about not just living longer but *thriving* longer, and that I'm excited to have just launched my second newsletter - https://sticksandstones.substack.com - where I'm writing about the impact of worldwide military spending on society. Cheers!</shamelessPlug>

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Scoot's avatar

I'm trying to convince Substack to do an office hour devoted to Classifieds. Let's do an experiment, let's use this thread as a classifieds section. I'm sacrificing my notifications for the cause.

If you are looking for collaborations, share this information in a reply to this comment:

-What is your substack? Share a link!

-What is your substack about? Pitch prospective collaborators!

- What kind of collaboration are you looking for? Guest post? Podcast Guest? Letter writing counterpart? Cross-post? Something I can't think of right now? Mention it here.

-Who is your ideal collaboration? someone who is in the same space as you? Something different? Are you looking for someone to enhance an idea you focus on, or introduce a new idea you want to talk about?

If you are open to collaborations, scroll the replies and respond to people if you think you are a match! Coordinate among yourselves how to get the collab going.

I hope this works! Good luck out there! Happy hunting!

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Coree Brown Swan's avatar

My weekly Substack features a week in the life of working moms. Would love to feature some more stories (and link to my contributor’s creative projects etc)

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Sarah Miller's avatar

Coree, do you mean you're looking for contributors to your newsletter? I'm a working mom and I'd be up for that.

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Coree Brown Swan's avatar

Oh cool! There’s a Google survey form on the main page. It’s pretty simple!

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Sarah Miller's avatar

I see. Thanks!

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Jodie Meyn's avatar

No longer working but have worked as a mom and expect to go back. I am very much in the between. I was a 30 year old mom who worked and then I had a -surprise- 40 year old baby and have stayed home for a few years. Might be an interesting perspective as far as moms who have experienced a little bit of everything!

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Coree Brown Swan's avatar

Oh that would be lovely! This week we featured a mom looking to head back after adoption so all stories are welcome. A Google form is on the Substack main page

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Kerri Aab's avatar

Working mom here! Just subscribed. :)

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Maura Casey's avatar

Just subscribed, although I am past the stage of being a working mom. But my daughter has a 3 year old and is about to give birth to her 2nd, so I will be sure to pass it on!

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Andrei Atanasov's avatar

Hey! I write Practice Space (sismanandrew.substack.com). It's a newsletter of nonfiction essays, whether memoir (stories about my life and how certain events changed me) or more general nonfiction stories. Some of the topics I cover are heavy (I wrote a piece about the history of animal abuse in Hollywood), while others are funny and whimsical. Come check it out! I'll be eternally grateful for the support. As for collaborations, I'm a big fan of cross-posts and recommendations. I recommend a bunch of stacks I love and it feels really great to help them reach new people.

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Ilene's avatar

Hi Andrei, I just subscribed too. I also write personal essays and would love to cross-post and recommend. You can see mine here: accidentalcareergirl@substack.com

.

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Andrei Atanasov's avatar

Hey, great. Subscribed to yours too! I'll hit you up with an e-mail to chat about some of those collaboration ideas.

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James F. Richardson's avatar

lots of my posts blend memoir with social analysis. You might be interested...I do monthly cross-post- link lists too...I'll keep you in mind...

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Andrei Atanasov's avatar

Thanks for the rec. Will check out your newsletter!

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Glenn Cook's avatar

Just subscribed! We do some similar things...

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Andrei Atanasov's avatar

Thank you Glenn. Will check out yours too.

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Chelsea Diehl's avatar

I write Maine Musings: https://gadaboutmaine.substack.com/

- I share my adventures throughout Maine - from hikes to pursue, to farm to table dinners, quirky events and so much more. If you are infatuated already with Vacationland or have dreamed of visiting, it should serve as good fuel.

- I'd love to cross-post with any other substack focused specifically on - or written from - Maine.

Great idea - and thanks for this! :)

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Steve Miller's avatar

Just subscribed, Chelsea. I’ve been looking for some New England based Substacks!

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Laura Patranella's avatar

Love Maine! I lived in NH but went to school in South Berwick...so many fun days at Wells and York beaches. ☀️

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Mariah Friend's avatar

I love this! I worked at a summer camp in Maine and it was really lovely.

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Tonya Morton's avatar

Just subscribed! I’m always mentally planning my next visit to Maine!

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Adrian Dinsdale's avatar

I write humorous poems about everyday life: https://rhymeofyourlife.substack.com/

Am always on the look out for inspiration and would love to hear from writers who have shared any stories about funny incidents that they have found themselves in. The strangest things can sometimes spark my imagination!

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Scoot's avatar

-I write the Peasant Times Dispatch https://timesdispatch.substack.com/

-It's a Catholic lifestyle magazine-ish about how to live as a Catholic in this modern world--the focus is on what I call the "Peasant Life" which is all about knowing our limits and our limitations.

-I'm looking for Guest posts, Cross posts, or letter writing counterparts.

-The ideal collaborator is someone who is Catholic or Christian (or interested in either), who has thoughts about the simplest and most fundamental truths of faith, and is interested in discussing or exploring those ideas in a collaborative setting.

This is a very niche thing, but if anyone is interested let me know!

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De's avatar

Ok I may have someone who would be interested Scoot. Send your details and I will let them know

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Scoot's avatar

Have them subscribe to my substack and reply to my welcome email!

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moviewise 🎟's avatar

You may be interested in William Collen's newsletter. He explores the arts from a Christian perspective at RUINS: https://www.ruins.blog

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Scoot's avatar

I will check him out! Thank you!

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Ruth Gaskovski's avatar

Hi Scoot,

I write on education and family in a time of upheaval from a Christian perspective. You can take a look at my posts and see if you feel they are a good fit for you. I just recently wrote on "Reclaiming your Stolen Focus - A Lenten fast with a tech twist" https://schooloftheunconformed.substack.com/p/reclaiming-your-stolen-focus

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Scoot's avatar

Excellent! You've got a new subscription, i'll be keeping an eye out for collaboration potential!

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Mar 16, 2023
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Scoot's avatar

Very interesting! I think there's room for a conversation there. I will subscribe and reach out via email! Thank you for reaching out!

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Magan's avatar

Hello Everyone,

I write Oíche Rua (Ee-ha rue-ah - it's Irish). In this publication I explore themes of product design, research & education, and cultural inspiration. My perspective comes from a pottery and textiles point of view, so occasionally there are sheep or clay involved.

I am looking for a cross post with/ to be a podcast guest for someone who enjoys art and culture, understanding complex systems, discussing spiritual influences. I'd love to share a cup of tea and discuss what makes wool beautiful, or the history behind your beloved teapot!

www.oicherua.com

P.S. Thank you for hosting a classifieds section, Scoot! RIP your notification window

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Howard M Cohen's avatar

I'm glad you suggested a separate forum for classifieds. Long ago I worked at a ComputerLand franchise where the corp had just set up a forum on Telenet. Many franchisees were exchanging great ideas. I made the mistake of asking my colleagues if any of them had a scarce product they could share with me. The entire network seized upon that idea and the forum became a trading post. My hope is that this Office Hours gets more focused on the craft of writing and the innovative things people are doing to reach a bigger audience.

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Mariah Friend's avatar

Hi Scott, thanks for trying this out here!

I write Heartbeats- https://thebarefootbeat.substack.com/

I share short and sweet weekly reflections to soothe the Sunday Scaries and offer inspiration/encouragement for all creatives.

I'm looking to feature fellow creatives who have traveled to the beat of their own drum- voices who need a little amplification and support with wisdom to share for the rest of us!

My ideal collaboration are with artists/entrepreneurs from all different modalities. The weirder the better. Let's show the world what can happen when we honor our authenticity and unique gifts/talents.

My goal is to create a thriving, creative community where we can eventually do things like offer collaborations, mutual aid, and widen the safety net of love in the world. <3

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Valorie Castellanos Clark's avatar

Fun! I run Unruly Figures, a history podcast. I'm looking for historians to interview. If you're interested in being a guest, shoot me an email at unrulyfigures@substack.com :)

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Sabrina LaBow's avatar

My Substack is Stream Unconsciousness. sabrinalabow.substack.com. I just write and tap into my unconscious. It's an exploration of the human condition. I'm not sure exactly how to describe it but it's my thoughts on all sorts of topics. It's about how we create your own realities with our thoughts and beliefs. We are all spinning on this ball in space going round and round and you look out into the sky and it's infinity and I suppose trying to get my head around it by writing about it and our shared experiences as humans. I'm not very good at the tech stuff but trying to get better!

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Jennifer's avatar

This is a great idea. I'd love to find some more people interested in right livelihood and alternatives to the money system: https://thelaboringheart.substack.com/

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De's avatar

Love love this idea. Collaborations yes Scoot. This classified approach would save time and having all potential collaborators listed to scroll, search, and email fantastic.

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Mariah Friend's avatar

I'm calling it a "community directory" but I think my idea is very similar!

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Sarah Styf's avatar

Thanks, Scoot!

My Substack is a little bit of a lot of things: memoir writing, travel, the writing process, social and political commentary - sarahstyf.substack.com

I would love to guest post or be a podcast guest. I just self-published a book! 😊

I'm MOST open to collaboration with travel posts, particularly camping and outdoors.

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Claudia Befu's avatar

Hi Scott, I like your initiative! I write a bi-weekly newsletter about climate fiction: https://claudiabefu.substack.com/

Currently I’m working on a collection of short stories and exploring the world of a novel I hope to start when I’m done with the collection.

I also write about climate fiction and its role in educating about climate change. I am looking to collaborate with other people interested in cli-fi. Letter exchange on cli-fi topics such as the future of food, ecological imagination, ecotopia, etc. would be interesting or interviews with cli-fi writers. If you write cli-fi or are interested leave a comment. 😘

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Marie Shadows's avatar

I'm Marie Shadows, an EX-WWE employee now turned podcaster, Livestream host, wrestling media journalist/analytist, and writer. I would love to Collab with other wrestling fans and wrestling writers.

The only idea I have is to feature fan stories on my newsletter. I might do the invite to my podcast as a guest to talk about WWE, New Japan Pro Wrestling, MLW, Impact, and not so much AEW as I've fell out of love with AEW. But we'll see. During 2020, I used to do this with my buddies.

My link: https://marieshadows.substack.com

My Substack is about my journey in wrestling, my thoughts on all things wrestling and even podcasting drama to set records straight because love to drag the most successful in their field, and more stuff in wrestling.

So this just an introduction for now. We can also use chat. 🤷 Message me if interested.

Please note: I don't easily trust or am quick to be like: yes! Let's book it! I do suggest to talk with me for a bit on a friendly level conversation and interact with me on my posts, in chat, in my discord, or on Twitter. It'll get me comfortable. This is the only thing I ask if you wanted to Collab with me. 🙏

I always wanted to Collab with others but it was always an idea. I think we change that.

Thanks Scoot.

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moviewise 🎟's avatar

"moviewise: Life Lessons From Movies" is open to guest writers. Please see the link below for more information:

https://moviewise.substack.com/p/be-our-guest

Prompt: If you've ever felt that you learned something about life from a movie,

please share it with us 🤗

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Ruth Gaskovski's avatar

I came across a substack that uses a "Tip jar" rather than paid subscription. Readers leave a one-time tip if they enjoyed the articles or want to support the writer with a one-time payment. Has anyone tried this? Any thoughts on adding a 'tip jar' option?

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Sophia Hembeck's avatar

I always put a Ko-fi link for people who don’t like the burden of a subscription and I usually get one or two per article, that’s £5. I think an integrated tip jar in substack would be even better.

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Fiona Beckett's avatar

Had never heard of that! Thanks, Sophia - definitely worth considering!

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De's avatar

What is a Ko-fi link Sophia?

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Sophia Hembeck's avatar

ko-fi.com is a platform where you can create a profil and people can send you money via a link “a coffee”. it is like any paypal/venmo link but a bit nicer

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Shreedhar Manek's avatar

Hey Ratika! I'm in the same boat. But $5 isn't actually the minimum for Indian publications. If you turning paid subs on you'll see that the pricing is in INR and more flexible. We do have a different problem though - no way to price in USD for US readers. Oh, also, no way for readers to pay via UPI.

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Kevin Alexander's avatar

I have one on my Substack. It’s a nice option for people that might not be regular subscribers or readers that might not be in a spot to go paid.

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Ruth Gaskovski's avatar

Does this option get used frequently? Do you think it might it dissuade readers from committing to a subscription?

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Kevin Alexander's avatar

Semi-regularly. Based on the people using it, I don’t think it dissuaded anyone. A common example might be my writing about a specific band, and one of their fans using it after reading the article.

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Theresa Christine's avatar

I saw a Substack do this as well and thought it was a nice idea. Less commitment. It was a writer/reader-related pub, so the author put "Buy me a book" and it linked to an outside site where people could do a one-time contribution of $5, $10, or $25.

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Janice Walton's avatar

My husband had Alzheimers Disease. In lieu of paid subscriptions, I plan to add a link to The Alzheimer's Association website and let readers contribute if they choose - either in his name or someone else's name they would like to honor.

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Claudia Befu's avatar

That's a beautiful idea. I wish you and your husband all the best. 💚

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Janice Walton's avatar

Thank you.

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Laura Patranella's avatar

I’ve thought about setting up a tip jar. I feel like the subscription pledges is still a big commitment.

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Maura Casey's avatar

Laura, it isn’t a big commitment for many people. Let them decide.

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Claudia Befu's avatar

The buy me a book idea is nice. I read a lot as research for my writing and the last book I bought was over 30$ in the Kindle edition… 😐

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De's avatar

Tell me about this Theresa

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Theresa Christine's avatar

The person used: https://www.buymeacoffee.com/

I like the concept of "throw me a couple bones if you like what I'm doing," because I totally do that for creators I like. I suppose I'm also a little unsure if my Substack offers enough value at the moment to have a Paid section, so this seems like a nice in-between.

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Bailey @ Substack's avatar

Hey there! Wanted to jump in to share some thoughts around we haven't built tools on Substack for this.

One of the reasons we focus on monthly and yearly subscriptions, at minimum $ amounts, versus one-off payments/tips and ads is that the former creates a stable, even sizable, income for the writer that empowers them to do their best work. Monthly and yearly subscriptions are not reliant on writing "hit posts" and don't incentivize short-term wins. Instead they encourage writers and readers to develop trusting, sustained relationships.

In the future, some form of "tipping" could work on Substack (for example, for readers who are already paying subscribers to give a writer kudos), but this is why we haven't prioritized building a feature like this now and instead have created products like pledges - https://on.substack.com/p/pledges

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Theresa "Sam" Houghton's avatar

While I can understand this, I don't see tip options as encouraging writers to attempt "hit" or "viral" posts. Rather, it gives readers (like me) who can't afford to subscribe to every Substack they enjoy a way to show tangible support and bolster others' income.

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Kevin Alexander's avatar

Thanks Bailey!

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Cierra's avatar

I keep forgetting to mention my Buy Me a Coffee link! But I have one. I used it in the past before Substack and had a few people give money and wrote praises for my writing and it was the best feeling ever!

Right now I’m in an existential phase of life so I’m always forgetting to mention it. I’m essentially just writing weekly posts as I explore life and figure out what the heck I’m doing with it after losing my mom... so I’ll have to remember to bring up the Buy Me a Coffee page again. I say “buy me a matcha”, haha! And can set it up to be as little as $3 I think.

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Theresa "Sam" Houghton's avatar

I think this is a smart idea. I'd love to see an integrated option on Substack for "support this article" or "Like this article? Buy me a (coffee, burrito, taco, salad, etc...)"

Honestly, this is the basic idea of writing NFTs in the Web3 space. There's a lot more to it than that, but at its core, it's a way for people to support and curate articles and other creative works individually rather than being tied to a subscription. And it gives creators more options to receive support.

I've commented about this on previous Office Hours threads, but I'd be happy to give a few dollars as a tip on a post I really liked vs. subscribing to every paid Substack I read. I can't sustain the latter financially, but the former would provide the option of supporting writers I enjoy beyond just clicking "like" or leaving comments.

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James F. Richardson's avatar

of front-of-house restaurant staff can do it, why not authors? :)

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Valorie Castellanos Clark's avatar

I have! Rarely does anything come from it, but every once in a while someone will toss in a few dollars.

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Faith Christine Bergevin's avatar

Thanks for sharing, Valorie. I looked into the option but I didn't like how the company of Buy me a coffee could access any information in the Stripe account. Maybe I'm worried too much but it gave me pause.

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Michael Woudenberg's avatar

I've been recommending something like this for a while too:

Substack establishes a credit system where a member can buy a dollar value each month, which can roll over. A credit can = $1 and can be used in the following ways:

1. They can pay for subscriptions with credits where there might be a reduced cost option (say 3 credits vs. $5)

2. They can pay for individual essays with credits (1 credit / essay)

3. They can send credits to writers for free essays as a 'tip' for good writing.

So this would break down to allow someone to buy 20 credits - $20 each month.

They could use 9 credits on three subscriptions and have 11 credits to buy / tip for other essays. This would allow a micro-monitization vs. the expectation of a fully committed and yet independent subscriptions. It would help build the broader community aspect of a network of authors as well.

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Theresa "Sam" Houghton's avatar

It would also solve the challenge of "micro-payments" via credit card. I think that's a bit of a barrier because you get socked a fee for every handful of dollars.

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Howard M Cohen's avatar

It always feels better when someone pays for the content after they've read it and found it valuable. There are few better ways to express recognition!

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De's avatar

How would this work online Ruth? Like the idea of generating some cash returns

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Ruth Gaskovski's avatar

This substack writer simply added a link along the main header called 'Tip Jar' which was linked to a stripe account.

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Lacey Delayne's avatar

Which one was this? Id like to implement it, but not sure how!

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Ruth Gaskovski's avatar

There seems to be an option to set this up if you have a stripe account. I'll look into this later today.

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Mariah Friend's avatar

I've thought about doing something similar- I've added my Venmo link at the bottom for a "pay what you can" option. We'll see what happens! I'm also interested in trying out registering/selling monthly events on my Substack. They will be free for founding members, but I know a lot of people would probably be more willing to pay $10 for one or two instead of $100 for all twelve.

Does anyone know if there's a way to make the Founding Membership monthly instead of annually? Might get more subscribers that way?

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Scoot's avatar

I am waiting for a Substack native feature that does this. I hope it is on their radar. I feel bad for taking money outside the substack native environment, it's the only way they make money too.

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osier's avatar

Is there any way to organise a Substack writers meet-up in our respective cities? Or at least a resource of where people are grouped so we can do the leg work ourselves of organising? Community is everything and meeting with other writers in our city would be so inspiring and helpful beyond the screen.

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Claudia Befu's avatar

That’s a fantastic idea! I’d love to meet writers from my area in person. Maybe start a little writing club.

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Valorie Castellanos Clark's avatar

Seconding what Tonya said. I think some writers--like those of us in LA--have planned to meet up again. If you can find people in your city, maybe they already have a meet up schedule.

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Tee Ming Ooi's avatar

Hi Valorie, I'm in LA and wondered if I could join your writers meetup.

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osier's avatar

Oh to be in LA with y’all. I’ll be on the lookout for Torontonian writers! 👀

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Kathleen Clare Waller's avatar

That’s a great idea. I wonder if people could choose to join different area groups? Something like that...

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osier's avatar

That’s exactly what we need! Expand those chat functions to author-author connections

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Tonya Morton's avatar

They did this last fall! I missed it, so I’m really hoping they’re organizing meetups this year too.

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Kevin Alexander's avatar

Great idea! I know there's at least 3 of us in my town, so it'd probably be more of a small dinner than anything else. Still a great way to get know the people on the other side of the screen.

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Katie @ Substack's avatar

👀 We've helped with organizing meetups in the past. I hope we can again one day. If you have ideas, feel free to check this out: https://airtable.com/shr75JiXOl4sPJOl4

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Tonya Morton's avatar

Oh no, does this mean there won’t be any “official” meetups on the two coasts this year? I definitely don’t have the square footage to host everyone in NY...

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Sri Juneja's avatar

Brilliant idea! Would love to participate in something like this.

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Melanie Newfield's avatar

It's possible but hard work. I organised Zoom meetups for writers in Australia/ New Zealand/ Pacific etc timezones, but I had to search the discover tab to find them and then contact them all.

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osier's avatar

That was my next thought- just how much legwork would I need to put in to make this happen without internal support from Substack?

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Melanie Newfield's avatar

Potentially a fair bit. I had a bit of spare time and it was something I really wanted to do. It's worth noting that as a side effect, I ended up being promoted by a couple of larger substacks than me, it's a worthwhile way of putting your work in front of others without actually promoting. I didn't do it for that reason, but it did have that effect.

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Rachel Katz's avatar

I've also been really hoping for this!

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Mary Rose's avatar

https://www.meetup.com/ There's an app for that.

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Jen Zug's avatar

Hey all, I’m celebrating a modest yet significant-to-me milestone: I have earned NET $400 as a writer on Substack! 🎉

Income is not not currently my goal but a happy side effect of offering the option to subscribers. All the money from Stripe gets deposited directly into my savings account where I’m holding it for costs related to editing and publishing my book at some point in the near future.

I was feeling pretty low key about this because it doesn’t feel like a lot, but I mentioned it to my friend the other day who has published a dozen books and he made a big deal out of me earning money as a writer. He celebrated it!

So here I am thanking Substack for making a space where nobodys like me can make a buck or two for doing what I love.

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Mariah Friend's avatar

Thank you for sharing and congratulations! I've made about $475 (net) since November and I think sometimes it's hard to celebrate these wins! I've been asking myself a lot what makes me a "real" writer when I don't have any formal publications or professional training, degrees, etc. but I think the fact that people are paying to read what I write definitely counts!

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Jen Zug's avatar

I feel the same fraudy feelings over what it means to be a writer. I have no books or bylines... YET! 😄

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Mariah Friend's avatar

Yes, I love that little word...YET!

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De's avatar

Sure it counts Mariah! Did ya start asking for paid subs first or ... cause always wonder if I should have done the same,as the cost is low and I believe it adds value to the work

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Mariah Friend's avatar

I started out offering paid subs with no expectation whatsoever that anyone would choose it. I wrote an email to 50+ people I knew personally and about 17 of them subscribed right away...I even got four founding member subscriptions. Honestly, it's all from people I know but that was a really big confidence boost (at the same time humbling) and helped me realize that I have support for what I'm trying to do.

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Mary Rose's avatar

Before the 80s most people who wrote newspapers articles were not trained in journalism. They were called reporters and were often college drop outs or had no college at all. Hemingway for instance and Churchill, one of the highest paid journalists of all time and prolific author, just started writing and writing and writing. Oh and he had staff

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Mariah Friend's avatar

Wow, Mary! Thank you so much for offering this perspective. It can feel so intimidating sometimes with all of the gatekeeping in place these days...which is one more reason I love Substack! We have the keys to unlock our own gate. Thanks again, I will hold this reminder close to my heart.

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Kevin Alexander's avatar

You should totally celebrate that! Nice work!!

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Melanie Newfield's avatar

Congratulations, well done

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Jodie Meyn's avatar

I am interested because I have many subscribers who I know personally and because of that I've felt odd asking for $. I think I've said before, I worry that I'm goin to come across as the crazy Avon lady calling at everyone's door. I would love to double my subscriptions with people who I don't run into at the coffee shop. Do you know your subscribers? I also write personal essays with a humorous edge. And of course I want to say I'm glad your friend celebrated you - that's the best part!

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Jen Zug's avatar

I have so far made paid subscriptions available but I don’t paywall any of my content. The language I use in the subscriber journey is that all my content is free, and a paid subscription is simply your way of supporting my work as a writer. I donny push paid subscriptions at all, so people have self-selected when they sign up.

My first 15 subscribers were friends and family, then about a month later I sent a personal invitation out and got another 15-20 friends subscriptions. But mostly my readers are new-to-me through substack.

My belief is that friends usually want to be supportive, whether it’s by paying, commenting, encouraging, or sharing. If we don’t give them that opportunity, then they can’t participate. But if we give them the opportunity, they can choose it or not. So I give my readers that opportunity.

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Mary Rose's avatar

I love(d) Avon.

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Rithana's avatar

100% worth celebrating, imo!! Congrats 🎉🎉

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🅟🅐🅤🅛 🅜🅐🅒🅚🅞's avatar

That's fantastic! Keep doing what you're doing...

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Joshua Doležal's avatar

An ignorant question here. If I send a post out to all of my subscribers and then update it, they don't get separate emails every time I do that, right? I've seen some folks posting comments admitting to typos, but they didn't go back and fix them. I'm obsessive enough that sometimes I'll tweak things even after sending out a new post -- and I definitely go back and fix errors (an embarrassing one was when Autocorrect changed "Noam" Chomsky to "Norm" Chomsky :). But am I spamming my subscribers every time I do that?

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Rebecca Holden's avatar

Rest assured, Joshua - the email is sent out just the once, unless you choose to resend it. You can go back in and edit a published post whenever you like, and it won’t automatically send the email again.

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Joshua Doležal's avatar

Phew! Thanks so much :)

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Bailey @ Substack's avatar

Correct! Updates you make also *will* show up on the web and in the app, but once the email is sent, it's sent and set in stone!

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Rebecca Holden's avatar

Thanks, Bailey!

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Laura Patranella's avatar

Knowing that the typo persists in the email drives me nuts though!

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Kathleen Clare Waller's avatar

YES. Me too; I have to refrain from emailing again...

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Glenn Cook's avatar

Same!

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Kevin Alexander's avatar

SAME. Had one in today's email, and it's been bothering me since I saw it!

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Laura Patranella's avatar

I feel confident we can survive this. 😎

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Stephanie Losi's avatar

It doesn't repost, fortunately. I fix typos now and then, more frequently if I've sent something in a bit of a hurry. I do add a footnote if I fix something factual or adjust wording in a way that I feel changes meaning, though. I don't want someone to read the email and then visit the website later and feel cognitive dissonance ("I thought it said something else.....").

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Laura Patranella's avatar

Good call on the footnote!

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Mike Goodenow Weber's avatar

I update a lot of my posts too, Joshua. I always have that tiny trepidation, but I'm 99% sure they don't result in another email going out. Glad you asked, and I look forward to a Substack staffer giving us a definitive answer.

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Karen Constable's avatar

Mistakes, weirdly, seem to make my readers like me more - I guess I seem more like a human and less like an industry media machine.

So don't stress the mistakes too much.

On Monday I made a really really bad factual error about a deadly human pathogen in my email and have added an 'Erratum' near the top of the page on the web version so anyone who received the error in their email will see that I have corrected it if they happen to visit the page. (I will also let subscribers know about the error in my next email to them, of course),.

BTW AI writing never has typos so your mistakes prove you are human!

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Michael Woudenberg's avatar

Oh I totally go back and edit things. When I started using Grammarly, I went back through the old posts and was appalled (though in reality it wasn't so bad). I'll only leave a note if it changes the form, fit, or function of the essay. You can't fix the first e-mail, but they don't see any others. (I have one of my other e-mails as a 'subscriber' to check these things too :)

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Kathleen Clare Waller's avatar

I also make edits! (It doesn’t get sent out) I think people understand we are editing ourselves and it’s easy to make mistakes. :) I also sent something out about 6 weeks early by mistake - oof - I followed it with a whoops email and actually got a lot of engagement out for that! I think people like to see our human side! Also - it’s really nice when other writers write privately to help with an edit. I always appreciate that

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Sam W (She/Her)'s avatar

Oh that's a good question...and it's good to know the answer, as posted by others here. I didn't even think of that, yikes!

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Theresa Christine's avatar

I did this earlier this week and wondered the same thing :)

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Andrei Atanasov's avatar

Hey Joshua. They don’t, I checked in with my wife a couple of times. I’ve made a habit of tweaking my older posts every once in a while, now that I know for sure I don’t run the risk of being spammy.

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De's avatar

Update away Joshua. Updates never duplicate as far as I know. Go to resources and all this is covered. Updating posts by adding content, expanding sub titles esp. and of correcting typos all have increased #s

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Sophia Hembeck's avatar

I was wondering why PayPal is not a payment solution? My readership is mostly European which means that most of them do not own a credit card. They use paypal instead. Currently I let them pay via paypal and comp them but that is quite manual also I guess not really ideal for substack is it? 🤷‍♀️

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Петър Петров's avatar

You can pay with a debit card via Stripe. I live in Europe and this is how I pay and how my paid subscribers pay.

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Bailey @ Substack's avatar

We are currently investigating other payment options. Would love to hear from writers which ones you'd like us to support, so please chime in!

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moviewise 🎟's avatar

Yes, I would love PayPal to be an option. 🤗

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Karen Constable's avatar

I'd love Paypal too

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Kathleen Clare Waller's avatar

Oh I didn’t realise this. I also have a large European audience and did not consider it. Debit is not allowed with Stripe?

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Valorie Castellanos Clark's avatar

Stripe can definitely charge to debit cards. My debit card is hooked up to Stripe.

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Jen Zug's avatar

My debit card is charged by Stripe -- I'm U.S. based.

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Laura Moreno's avatar

Not sure if it's because people finally see that PayPal does evil things to their customers: https://news.ycombinator.com/item?id=1043833

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Meghan Yager's avatar

Hey there! So I'm a bit new (haven't even started my full Substack yet), so I wanted to see if anyone had any advice on starting? Do I need to have a ton of posts in the archive before I publish? Should I just start the darn thing and see what happens? I think I am in my head about the first newsletter and providing enough to get a subscription from readers. Anyway, any advice would be oh-so welcome and appreciated!

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Andrei Atanasov's avatar

I’m pretty new here too. I have 9 posts out at this time. What I’ve found is just writing and posting are satisfying in themselves, and pretty soon you’ll find yourself on a roll. You won’t worry about what you should be writing about, it will just come to you, and soon your newsletter will have its own voice. And while I think it’s important to have a large back catalogue, so to speak, to create in the reader the idea you’re a legitimate creator, I also think you’ll build that over time, just by putting out your newsletter week to week (or whatever frequency you choose). Pretty soon, a year will have passed, and you’ll have released 52 issues!

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Namrita Negi's avatar

This is so true! just showing up for your writing at a frequency you are comfortable with, is enough! I've had wonderful transformations within myself with my writing. And now, that is more than enough feedback for me :)

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Meghan Yager's avatar

THANK YOU! I love to write so that's why I am so excited about Substack. I really appreciate the feedback, I think I should probably just get started and go dive it :)

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David @ Design Talk's avatar

My wife and I have an interior design Substack/podcast, which is her area of expertise. She is not quite as willing to “build in public” as I am, so the fact that we can keep our publication on private mode initially was a big selling point for her. The way it works is that only subscribers can see our home page/archive and whenever anyone fills out the subscription form, we get an email notification and approve them. An unforseen benefit is that it feels pretty intimate for the approx 50 people on our subscriber list and a lot of people on the subscriber list are very excited to be taking part in this whole experiment from the beginning.

Anyways, maybe an option for you :)

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Andrei Atanasov's avatar

Yeah, I’m in full support of that!

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Mariah Friend's avatar

This is encouraging. I think I get frustrated sometimes by not having a "totally clear and concise" topic my Substack is about. It's more a mission- create a collaborative community and inspire others to nurture their creativity. But some weeks I write personal reflections about grief or how I'm struggling to make a decision, etc. It all ties back into hoping to inspire others but it can feel a little messy at times!

I hope the more I write the more I'll refine the messaging and that in the meantime, people will be drawn to the "spirit" of my Substack without needing to indulge them in a lot of marketing gimmicks.

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Howard M Cohen's avatar

In accepting his recent Oscar, Brendan Fraser talked about how, in his career, it all came so easy... until it didn't. I've also found that it doesn't come as easy to others as it often has to me, so I remember to be grateful. The trick is to identify early when it stops being so easy so you can up your game to compensate. Don't let self-doubt or self-pity drag you down.

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Tonya Morton's avatar

My advice: aim to be prepared “enough” but don’t try to be fully prepared when you start publishing. You’ll never feel ready. I had two weeks’ worth of posts prepared when I started. It felt like a huge leap to hit publish, but it all flowed from there.

Also, it doesn’t hurt to publish a few things at the start. I published three pieces on my first day, so that when I directed my friends to the site there was something on there for them to see.

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Chevanne Scordinsky's avatar

It’s always helpful to have a catalog of work to schedule before launch so the pressure is off. But I say start the damn thing and commit to a sustainable cadence with sustainable extras that works for you. Consistency counts the most for successful substacks. But also, come back here! This is a great place for networking, finding good Substacks or get subscribers.

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Laura Patranella's avatar

That was my plan originally but ended up just going for it. My cadence is not as consistent as I’d like it to be- but now after I few weeks of every other week, I’m almost done with a post for this week. I am always pushing myself though and enjoying the process.

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Chevanne Scordinsky's avatar

Enjoying the process is what’s most important.

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David @ Design Talk's avatar

Agree 100% 😊

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Claudia Befu's avatar

Start the darn thing and see what happens 😁 Every article you write should go out as a newsletter from day 1. If you have any people in your circle that might be interested in subscribing, let them know one week in advance, tell them to subscribe and then send the first newsletter. It doesn’t make sense to build an archive. Subscribers like to follow the journey from the beginning. Good luck! What do plan to write?

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Scoot's avatar

Treat your substack as a living experiment. I launched with an idea of how I wanted to do it, and I have assessed and reconfigured at least twice in the last year. Be open to change, listen to your audience, and don't be afraid to talk to them about what you want for them and for your publication. Good luck!

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Faith Christine Bergevin's avatar

A good point. I am currently in the midst of reconfiguring my publication. I started in Oct 2022 and have about 35 posts to date. I feel like I know what I am now offering in a clearer way than when I started which is satisfying in its own way AND is prompting some messaging changes in how I present initially to an audience. Stay tuned!

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Mariah Friend's avatar

Thank you for sharing! I feel like I'm constantly in the "reassess and grow" phase and that can be frustrating at times but I think it's natural!

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Howard M Cohen's avatar

That's exactly where you most want to be!! Grow or die!

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Howard M Cohen's avatar

Such excellent advice, Scoot! Thanks for posting this!!!

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Kathleen Clare Waller's avatar

Before I started, I did have about a month’s work already scheduled and some other notes. That way I didn’t fee time pressure. I tend to have a lot ready beforehand and sometimes do something last minute, pushing the others back. I guess it depends on your topic and how often you plan to post? I wanted to go twice a week from the start. I was playing around on Medium to get ready for it.

But if it’s once a week, maybe just go for it! Start with some short posts. Maybe you only have a few subscribers to start then slowly build. It sounds like you want to get going :) good luck!!

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Mike Goodenow Weber's avatar

Signed up for your Substack, Kathleen. Will check it out.

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Kathleen Clare Waller's avatar

Thank you! Yours looks really interesting as well. Will also check it out :)

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Mike Goodenow Weber's avatar

Oh, very cool. So you're in Europe?

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Kathleen Clare Waller's avatar

Yes, in Basel. You live in Florence? I lived in Milan about 15 years ago. Was so wonderful.

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Mike Goodenow Weber's avatar

Oh no, New Florence is symbolic of the Renaissance. I live in Albuquerque in the U.S.

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Sunny's avatar

I would recommend joining my Substack, In Which We Journey, where I'm getting together a bunch of people who are also new to Substack so we can learn and go together. I would say, just start! At the very least, I'll be reading your posts.

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Sarah Styf's avatar

Subscribed! I'm excited to see where this kind of networking can go. I've written a lot about writing lately, as well 😊

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Andrei Atanasov's avatar

Hey Sunday! I just subscribed. Welcome to Substack! Maybe you'll find my newsletter interesting too. I write short, personal essays, mostly inspired by my own life, but sometimes about other things that matter to me.

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Sunny's avatar

I just saw, I'm so thrilled! I'll definitely be checking out your Substack. I think you are my most experienced subscriber, how would you like to be featured on next Saturday's Subscriber Spotlight?

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Andrei Atanasov's avatar

Hey, I mean, yeah, sure. I wouldn't say no to some free publicity :D you can hit me up by email at andrei.sisman@gmail.com.

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Jen Mann's avatar

Personally, I'd have several posts written and ready to go in DRAFTS before I launch. When I launched, I had several in draft mode and then I could publish something every single day. I published every day for about 3 weeks to get the thing going. I find that if you publish every day, you'll build it faster and as you go along, you'll have an archive for folks to read.

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Laura Patranella's avatar

Great point- I am definitely in the phase of creating a body of work and not too worried about my rate of growth. My husband made the point that you want potential subscribers to be able to ‘go down the rabbit hole’ of your archive. So making that rabbit hole is definitely my top concern! Slowly but surely.

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Jen Mann's avatar

Yes, if you want a rabbit hole, then create and publish the content before you launch.

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De's avatar

Start the darn thing Cake 🍰😊 Ya start with a single step with that first post of a single article. My very first article has been generating interest ever since I started a year ago. Featured character that was the inspiration gets a lot fan love. Just do it Cake. That first bite is the best!

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Sarah Styf's avatar

Just start the thing! Make a consistent goal (once a week, once every other week) and just do it. Focus on building an audience (and know that it will happen slowly) and don't worry about how people will react to your FIRST newsletter.

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Laura Patranella's avatar

Start the dang thing! It will all get much more clear once you get going.

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Mariah Friend's avatar

Great advice! Love this thread.

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Andrei Atanasov's avatar

Hey Substack! Any plans to introduce new ways for writers without a big audience to gain subscribers?

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Michael Woudenberg's avatar

This is hard because thousands keep signing up. What I've found is that sites like The Sample https://thesample.ai/?ref=9034 or Yak Reads https://yakread.com/?ref=wtwhoj help to grow.

The Sample is a quid-pro-quo. Growth is slow unless you help others find it. OR you pay. I tried paid forwards and gained about 20 new subscribes. The benefit here is that these aren't bot accounts. They are people who see and read one of your essays and descide to subscribe.

Otherwise, it's about social media and other activities. It's Slow is Smooth and Smooth is Fast.

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De's avatar

Sample not doing much for me so far Michael

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Mike Goodenow Weber's avatar

Good to know, Michael. I signed up for Sample about a month ago, but had no idea how it works.

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Michael Woudenberg's avatar

Yeah, you have to plug it in your substack so they gain subscribers if you don't want to pay. Like I said, I started paid forwards and I'm getting new subscribers but they are costing about $5 each. Which is a better return than I had doing paid promotions on Twitter and LinkedIn. I got more views through those last two, but the sample only charges with each honest subscription.

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Mike Goodenow Weber's avatar

Your Substack sounds interesting. I just subscribed and will check it out.

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Mike Goodenow Weber's avatar

Interesting, Michael.

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Chevanne Scordinsky's avatar

I see this question weekly. Hopefully we get some insight.

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Kevin Alexander's avatar

We should legit start a Substack on how to grow your audience. 😎

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Chevanne Scordinsky's avatar

The Molehill - How to Become a Mountain.

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Kevin Alexander's avatar

I’m here for it!

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Namrita Negi's avatar

I will subscribe!

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Karen Constable's avatar

I have legit started one!

It's published under a pseudonym, out of respect for my professional/industry audience (at The Rotten Apple), who don't give a damn about writing or Substack.

It's https://pubstacksuccess.substack.com/ and in it I share everything I have learned about starting a Substack and growing to 1699 subscribers and $8,600 annual revenue.

Click here to check it out: https://pubstacksuccess.substack.com/

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Mary Rose's avatar

I haven't really started. Just wrote something and published it to see what happens. I'm interested in what you did. You have your Writes The Rotten ... and then another separate one for folks starting or thinking of starting a Substack. I'd like to know if you have two separate substacks do the subscribers to one know that you are the author of the other if you don't tell people like you just did in this post? I'd like to have a community substack for where I live and then a separate substack about more personal things that I don't want everyone in my condo to know about.

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Karen Constable's avatar

It's possible to keep Substack newsletters completely separate from each other. My Substack learners newsletter readers know I have a successful food safety Substack, but my food safety readers don't know about my other publication.

To keep them completely separate you can use two different email addresses to create two different Substack accounts. You should also use two different browsers or browser profiles on your device, one for each 'persona', otherwise you will be constantly having to sign in and out of Substack to switch 'personas'.

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Howard M Cohen's avatar

You're participating in it right now. Nothing has provided better advice for me than some of the brilliance Office Hours participants share here. That's why I keep coming back.

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Bailey @ Substack's avatar

What ideas do you have for us that we aren't yet doing!?

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Andrei Atanasov's avatar

Hey! Well, I’m thinking about a variation on Substack Grow or Substack Go for people who missed the first ones. I hear only great things about them and I’d love to experience that sense of community with other writers, help each other, and give each other a much needed boost. And also the information that those courses provide. I don’t really know what to do in order to get more subscribers consistently. I’m not a big media personality outside of here, but I am a good writer. And I’m not sure what to do to get my work in front of more people.

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Jen Zug's avatar

Write, read, explore, comment, like, network -- organic growth takes time.

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Mike Goodenow Weber's avatar

What do you write about, Andrei?

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Andrei Atanasov's avatar

I write nonfiction essays. Usually, I tell personal stories about my life, often intertwining them with bigger themes. Or I might write essays on entirely different topics, which have caught my attention that week and which I want to explore (for instance, my seventh issue is about animal abuse in Hollywood). Most of all, whatever I write, I do so because I feel the urgency to tell those stories. I only write stories that matter to me.

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Mike Goodenow Weber's avatar

Cool. I signed up and will check it out.

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Andrei Atanasov's avatar

Really appreciate it!

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Namrita Negi's avatar

Checking it out Andrei! I'm also relatively new to Substack so trying to understand!

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Andrei Atanasov's avatar

Thanks, Namrita!

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Punit Thakkar's avatar

Happy Office Hours! I am happy to share that my Substack experience has been so wonderful that I decided to start a new Substack!

Read my latest edition about GPT-4 on this new newsletter, and consider subscribing if you are interested in AI and other cutting-edge technologies 😀:

https://futuretelescope.substack.com/p/future-telescope-6

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Michael Woudenberg's avatar

I wrote about chatGPT earlier that you might enjoy as well.

I'm currently working a project leveraging GPT4 that I'm hoping to be able to share soon!

https://polymathicbeing.substack.com/p/can-ai-be-creative

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Punit Thakkar's avatar

Thanks for sharing, checking it out!

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Aristotle Evangelos's avatar

I have a series of posts exploring ChatGPT's creative capacity. Here is the first one, from back in December.

https://evangelosscifi.substack.com/p/the-amazonian-reactor

My conclusion: Definitely.

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Punit Thakkar's avatar

Wow, checking it out right away!

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Meg Oolders's avatar

Hey Substack, is there a way to delete old or abandoned chat threads from the feed? Some folks I subscribe to haven't posted a chat in months (chat's not for everyone and that's a-okay!) but there doesn't seem to be a way to clear those dormant threads. Am I missing something obvious here? Thank you!

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Kevin Alexander's avatar

Looking for an answer to this as well.

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Bailey @ Substack's avatar

Let me double check the answer for this for you!

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De's avatar

Yes Meg, I think there should be a way to delete this esp. when and if are little to no response

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oriana's avatar

Hi there! My partner and I co-write our Substack, The Queerest Year, about queer art, media and creators (and our year *only* intaking queer art, media & voices).

I'm wondering about the categories available for tagging our Substacks... I know this is a topic that comes up a lot and that Substack is hesitant to add more, but I find that the categories are really limiting, especially for Substacks that are relevant to communities/demographics of people.

In other words, currently the category tags are focused on WHAT the newsletter content is about, but what if we had some categories for WHO the newsletter is for, especially now when certain communities (like queer and BIPOC communities) are under increasing social and political attack and we need to feel more connected. I would love for more people from the LGBTQ+ community to more easily be able to find our newsletter. (Yes, I know readers could search the word "queer" or "LGBTQ" but it's not the same.) Would love to hear what people, esp those at Substack, think. Cheers!

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Bailey @ Substack's avatar

Thank you for sharing your interest in this! I'll let our team know.

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oriana's avatar

Awesome, thanks, Bailey!

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Mary Rose's avatar

Having no audience categories translates into the writing being for all people; and maybe more people will read your posts. Barry Gordy of Motown says in his movie Hittsville that he was against classifying Motown music as black music. He insisted it was American music. Or have your writing in several categories so non LGBTQ+ people don't miss your writing thinking it is not for them. Radio stations in the 60s played Sinatra, then Zepplin. The variety exposed everybody to different things.

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oriana's avatar

Not everything is for all people, and that's okay—especially for people from systemically marginalized communities. We need different things, including communities (and art and culture) BY and FOR us. Our publication knows our audience, which is LGBTQ+ and can include allies who seek our perspectives, and we appreciate how Substack is inclusive and could potentially support us to reach more of our specific audience.

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oriana's avatar

Great! And, ah yes: "audience categories"! Thank you for understanding what I was saying and very succinctly capturing the idea in two words. ;-)

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Michael Woudenberg's avatar

How many people are also doing voice-overs and pushing them to Podcast players? Are you seeing much traction? The one thing I've noticed is that Substack only tracks Podcast episodes for taffic, NOT voiceovers pushed to RSS. This could be a really great addition.

If you are doing recordings, I'd love your feedback on mine as I'm always looking to learn and grow.

https://polymathicbeing.substack.com/p/new-podcast

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Tash Doherty's avatar

I do this! I interviewed my readers and found that they prefer to listen to my posts, and if I don't make the audio myself, it will generate a robot voice that they don't like. I also had a podcast before for many years, so it's great to get more listens for that as well.

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Stephanie Losi's avatar

Michael, have you heard from your readers on whether they like it and are listening instead of reading? I've thought about doing this for all my existing posts and am wondering whether or not to prioritize it.

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Karen Constable's avatar

Stephanie, making podcasts of back issues is quite time consuming, so it might not be worth your while. But here's a weird observation:

I have been making audio versions for 49 weeks straight and hardly anyone listens to them. BUT they are one of the features that paid subscribers say they value and will pay for (funny!).

So even though people aren't listening, the paid-only audio versions definitely seem to be a good selling point for my publication.

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Stephanie Losi's avatar

This is interesting, Karen! Thank you for the valuable insight. So maybe I'll record them in the background and then if I ever do a paid section with additional content, I can upload them. It would be fine it it takes a while, since I'm happy producing free weekly essays and don't plan to introduce a paid tier soon.

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Bailey @ Substack's avatar

We've heard this feedback from other writers. Hopefully we can get that data tracking added soon!

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Karen Constable's avatar

Hi Michael, I just clicked your link. Have you thought of also adding a Substack native podcast track to that list of podcast players, so casual readers can check out the 'feel' of your podcast straight from their browser before committing to finding you on Spotify/whereever?

My publication has an audio archive where I post links to every issue's audio version so they are easy for my subscribers to find...

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Phil Lewis's avatar

Hello! I run the "What I'm Reading" newsletter (https://phillewis.substack.com/), and I'm relatively new to the Substack world. What are some tips for growing your newsletter?

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Mike Goodenow Weber's avatar

What do you write about, Phil?

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Phil Lewis's avatar

I write news stories about race and culture!

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Bailey @ Substack's avatar

Welcome Phil! I would definitely give this post a read. It's our most comprehensive resource: https://on.substack.com/p/grow-4

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Phil Lewis's avatar

Thank you!

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Sunny's avatar

I would recommend joining my Substack, In Which We Journey, where I'm bringing together a bunch of people who are new to Substack, so we can all grow together, support one another and answer each other's ignorant questions without feeling embarrassed. I would also recommend this article: https://karlstack.substack.com/p/26-growth-lessons-from-26-substack A lot of it went over my head, but the main ideas are find your niche, post regularly, and write about what you love.

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YouTopian Journey's avatar

Starting a new podcast here on Substack which is different from my current Substack, exciting times.

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Sam W (She/Her)'s avatar

How are you finding the podcast functionality? I have a loose plan to add in some audio later on, as extra content when I open for paid subscribers.

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Valorie Castellanos Clark's avatar

I run a podcast here! (Unruly Figures) I really like the functionality, though I find it much easier to record somewhere else and upload than to record in Substack. There's not a ton of editing functionality (yet?).

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Karen Constable's avatar

I agree with Valorie, making podcast posts is easy and very intuitive, but, like Valorie I find it better to record elsewhere (I use the free auphonic app on my Android phone, and this cleans up background noise and ensures every audio file has exactly the same loudness - you can also do simple edits in the app).

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Lacey Delayne's avatar

Would be interested in talking for a collab!

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Mike Goodenow Weber's avatar

Thanks, Substack managers, for Writers Office Hours! I've picked up about 40% of my subscribers directly or indirectly from hanging out and chatting here on Office Hours every Thursday. Also find 2 or 3 new Substacks each week that I really like or even love.

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Bailey @ Substack's avatar

Wow that's awesome! Glad to have you here!

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Mike Goodenow Weber's avatar

Thanks, Bailey.

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Matt Renwick's avatar

I recently suffered a stroke. It has impacted my speech and coordination in my left hand. Subsequently, this has also affected my ability to write and speak (cognition is thankfully unaffected, although I get tired more quickly during the day as my brain tries to heal). I am making improvement through therapies.

If you have suggestions for resources, strategies, and/or tools to accommodate this type of situation, please share.

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Chevanne Scordinsky's avatar

I follow this account on Instagram:

https://linktr.ee/abilitease

They have a lot of resources for a variety of abilities. They have tools for everyday life as well as some others in development. Hope this helps and good luck with your recovery.

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Matt Renwick's avatar

Thank you Chevanne, I appreciate you sharing these resources

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Guru Raghunathan's avatar

That's awesome. Thanks for sharing it.

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Tash Doherty's avatar

My friend Hal has a severe chronic illness. He makes music and posts on his Substack once per week, when he has enough energy and does pretty well on it too! https://halwalker.substack.com/. Hope you find his work helpful / inspiring :)

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Matt Renwick's avatar

Thank you Tash.

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