88 Comments

I really appreciate all the work that you all do here at Substack. The fact that you listen to your users, while at the same time maintaining your ideals and guiding philosophy is fantastic.

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I definitely want to say thank you to the development team for implementing 2FA. As a software engineer I know what an absolute pain security can be to implement correctly, but as a writer I'm also keenly aware of how upset I would be if someone hacked my account and deleted all of my hard work. If you're a writer on Substack, please, even if you think it's a big pain, go enable 2FA and protect all of your efforts!

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any chance anchor links are on the roadmap for the editor?

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Finally a place to coalesce with like-minded humans. My first choice was a volcano lair but the Humor tag will do. Thanks Substack

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Id like to add humor to my tags, but I don't want to be shifted out of the history category. Last time I added another tag, I had to get help (thanks!) to get back into my main category. Yeah, I know... History... humor... history.. does not compute.

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These are awesome, thank you! I love how involved the Substack team is and how you care so much about your users!

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I'd sure like to see a NATURE category in the leaderboard. It's half of what our Substack is about, and I'd love to find others writing about it as well.

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Really enjoy all the constant product upgrades and product innovation and brainstorming about it and hoping for others.

With regards to the Leaderboards could we please have new categories like "Future" and "Artificial Intelligence." What I am finding is there are so many Newsletters buried in the technology card, people are getting buried and therefore getting less exposure.

It's leading to a less equal reading experience and incentive structure for certain kinds of tech writers. I noticed this especially when a Newsletter hasn't recommended any other Newsletter and you get the choice of what your interests are 5 related Newsletters, there's just way too much overlap. Thus the categories don't feel equal or varied enough in matching the reader UX for different kinds of male or female readers of different ages. Over time this will literally skew your reader demographics and bias the flow somewhat for Creators.

The Recommendation feature is a major win. I wish I could click on a button and it would import my blurb and I could choose to insert one of my existing recommendations at the end of my Newsletter (I'm sure you are already working on this). I also wish there was a (just once per) weekly Web and App "notification" that recommended me a few Newsletters based on which leaderboard category I read the most that week.

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It would be nice to have templating system. I write news digest and it's not very simple to copy/paste "header" and "footer" every time.

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2FA is a game changer! Thanks for building and keeping the features rolling in!

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Sent out today's Hit Points and I'm not getting email notifications for likes or comments. Have checked dashboard settings and they're set up correctly. Have checked spam too, nothing. Anyone else?

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Bigup to the product folk! I know you had a frustrating moment with that double-send bug, but I hope you can keep the overall amazing quality of your product in context: Substack is still so far-and-away the best newsletter platform around. You folks rule.

Question: Is there any way (existing or planned) to add large lists to newsletters? My post for this week is currently looking like it will be (gulp) 37 pages—close to 50,000 words—long. Most of that is a long list. I might just link out to a spreadsheet, but I hate asking people to leave the platform. Any advice would be much appreciated.

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Thanks for all the constant improvements and updates. I cannot say enough about the ease of using Substack. I have a question about 2fa -- I cannot find "account security" in my account settings. What heading is it under? Or is it a heading? Ooo, and one more question. Does the video embed mean that we can insert video into the middle of our post where it might make more sense than being up top?

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Speaking of bugs. Importing emails has been broken for days now. It can take hours (or even days) for emails to be added to the subscribers list. This is extremely frustrating. Could someone please look into this and fix it? And I know I'm not the only one who's run into this issue.

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Has any thought been given to bundling newsletters? For example 3-4 music writers could unite & offer a combined package of all individual letters at 1 rate. It could be a good way for writers to boost reach & income.

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I’ve never been involved with a platform so committed and responsive to their writers. You anticipate our needs before we even know what we need! Thank you for

exceeding expectations in every category from security to an incredibly intuitive interface. I continue to be blown away.

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