It has been many hours since I attempted to add a picture to the draft I was writing. The picture would not load. So I gave it a rest for an hour. I went back to check and the body of text that I had spent hours typing is gone. I then attempted to contact Substack to get some help. That was a waste of time, since you can not contact anyo…
It has been many hours since I attempted to add a picture to the draft I was writing. The picture would not load. So I gave it a rest for an hour. I went back to check and the body of text that I had spent hours typing is gone. I then attempted to contact Substack to get some help. That was a waste of time, since you can not contact anyone at Substack for help. Very disappointed. I just now checked my draft again to see if there was a glitch and it was fixed, again, my body of text is gone! Now what? Do I start over? If I start typing again, will that text disappear also? Is there any way to get a hold of Substack for assistance? This platform needs ALOT of improvement if you can not get help when you need it. TOTALLY NOT HAPPY WITH SUBSTACK RIGHT NOW! Why would I want to own a piece of this platform with TERRIBLE CUSTOMER ASSISTANCE!?!?!?!?
Yes, service for the writers and our marketing, publishing, and such over what ever they have spent doing other things for 3 yrs I have been on here, 3 million words published. NO marketing by site that I can tell except to pay for big names to come rather than promote the potential on site already, a slap to the members.
It has been many hours since I attempted to add a picture to the draft I was writing. The picture would not load. So I gave it a rest for an hour. I went back to check and the body of text that I had spent hours typing is gone. I then attempted to contact Substack to get some help. That was a waste of time, since you can not contact anyone at Substack for help. Very disappointed. I just now checked my draft again to see if there was a glitch and it was fixed, again, my body of text is gone! Now what? Do I start over? If I start typing again, will that text disappear also? Is there any way to get a hold of Substack for assistance? This platform needs ALOT of improvement if you can not get help when you need it. TOTALLY NOT HAPPY WITH SUBSTACK RIGHT NOW! Why would I want to own a piece of this platform with TERRIBLE CUSTOMER ASSISTANCE!?!?!?!?
Check your Draft History, lower left in edit mode. It may be there.
Thank you! I did find 'draft history'. It just says, 'loading draft body'. for a long time. I think there is something wrong that it will not load.
Oh, I’m sorry. I wish I had an answer for you. Hoping someone else might know.
Yes, service for the writers and our marketing, publishing, and such over what ever they have spent doing other things for 3 yrs I have been on here, 3 million words published. NO marketing by site that I can tell except to pay for big names to come rather than promote the potential on site already, a slap to the members.