Answers to reader and writer questions about Chat on Substack
I'm now getting notifications both from Substack itself and from people I follow here, about messages to read. Except I can only read them on IOS (which I don't have).
Why add a new feature that only a particular device can read? Why not add it to the website FIRST, so that EVERYONE can read their messages, and add it to particular devices after that?
This is a very weird rollout of a feature. I'm a software developer with many years experience; if we were to say "We've developed this new feature, and people will be trying to communicate with you with it, but unless you have this one specific device, you can't see their messages until we get around to implementing it on other platforms" -- our users would freak the hell out.
If you're going to add new features - especially a communications feature - put it on the website first before implementing it for specific devices, not the other way around!
When will Chat be available on Android?
You say these chats are “private,” “only visible to subscribers of that publication.” But what about Substack employees? Are these chats encrypted or not?
Once we start a chat, are chat notifications going to be turned on automatically for all of our subscribers? I foresee mass unsubscribing if that’s the case.
This feature is already driving me crazy. I do not want to have these notifications. I wanted this to be a quieter space
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Is there no way for two or three different publications to group-host a chat? To pool our subscriber pool, but also make it more of an event between multiple "experts in a field"?