40 Comments
User's avatar
Timby's avatar

I'm now getting notifications both from Substack itself and from people I follow here, about messages to read. Except I can only read them on IOS (which I don't have).

Why add a new feature that only a particular device can read? Why not add it to the website FIRST, so that EVERYONE can read their messages, and add it to particular devices after that?

This is a very weird rollout of a feature. I'm a software developer with many years experience; if we were to say "We've developed this new feature, and people will be trying to communicate with you with it, but unless you have this one specific device, you can't see their messages until we get around to implementing it on other platforms" -- our users would freak the hell out.

If you're going to add new features - especially a communications feature - put it on the website first before implementing it for specific devices, not the other way around!

Jeez.

Eliot's avatar

https://xkcd.com/2691/ "My new secure texting app only allows people named Alice to send messages to people named Bob"

West of Eden's avatar

When will Chat be available on Android?

Orbit's avatar

You say these chats are “private,” “only visible to subscribers of that publication.” But what about Substack employees? Are these chats encrypted or not?

Orbit's avatar

Wow, you literally edited the text to remove the word “private”??? I guess that answers that question! You guys are unbelievable.

Cindy Bernard's avatar

Once we start a chat, are chat notifications going to be turned on automatically for all of our subscribers? I foresee mass unsubscribing if that’s the case.

Chanel Riggle's avatar

This feature is already driving me crazy. I do not want to have these notifications. I wanted this to be a quieter space

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Jack0777's avatar

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emma watson's avatar

I'm currently receiving notifications from both Substack and users I follow, prompting me to read messages. The catch is, I can only access them on IOS, a platform I don't possess.

Why introduce a feature exclusive to a specific device? It would make more sense to debut it on the website initially, allowing universal access, and later extend it to particular devices. The current rollout strategy seems peculiar. As a seasoned software developer, if we unveiled a feature that essentially says, "You'll receive messages, but unless you have this specific device, you can't read them until we implement it elsewhere," https://xnxubdvpnbrowser.org/ our users would understandably be alarmed. When introducing communication features, prioritize the website for inclusivity before device-specific implementations.

Liam Harris's avatar

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