This is great. I just tested on ppc.land and I come across the following errors:
a) Cloudflare will not work https://community.cloudflare.com/t/error-1014-cname-cross-user-banned/12584
b) Cnames do not allow MX or TXT records. Namecheap has an alternative called Alias Record. Otherwise you lose access to emails and txt records.
c) My se…
I'm also running into issues with Cloudflare and not sure if I've set up something incorrectly (I do have the grey cloud as directed) but the Substack support page I've found says that Cloudflare isn't supported. https://support.substack.com/hc/en-us/articles/360051222571
Hi Nadia, can you also help me with this, my newsletter is thechairmanscouncil.Substack.com and I own the domain thechairmanscouncil.com. I’ve followed the directions to point the domain, but it’s not working. I’ve already sent an email to support@substackinc.com, but did not get a response. Please help. P.s. I’ve been watching some of the YouTube videos you’ve hosted for Substack writers, please keep doing these, they are super.
Thanks for the update. Cloudflare is working without the proxy (I had the orange cloud). My fault there as this was in the tutorial. So only c) and d) are not working. The b) offers the solution. Thanks for launching the custom domain.
This is great. I just tested on ppc.land and I come across the following errors:
a) Cloudflare will not work https://community.cloudflare.com/t/error-1014-cname-cross-user-banned/12584
b) Cnames do not allow MX or TXT records. Namecheap has an alternative called Alias Record. Otherwise you lose access to emails and txt records.
c) My settings page stop working. Error: "{"error":""}"
d) The detailed receipts with a custom address or tax id click stop working as well. https://domain.example/account/receipts
I'm also running into issues with Cloudflare and not sure if I've set up something incorrectly (I do have the grey cloud as directed) but the Substack support page I've found says that Cloudflare isn't supported. https://support.substack.com/hc/en-us/articles/360051222571
Even worse, now the redirect happens but the whole page is broken :( I can't even load my dashboard on Substack!
Hi Nadia, can you also help me with this, my newsletter is thechairmanscouncil.Substack.com and I own the domain thechairmanscouncil.com. I’ve followed the directions to point the domain, but it’s not working. I’ve already sent an email to support@substackinc.com, but did not get a response. Please help. P.s. I’ve been watching some of the YouTube videos you’ve hosted for Substack writers, please keep doing these, they are super.
Thanks for the update. Cloudflare is working without the proxy (I had the orange cloud). My fault there as this was in the tutorial. So only c) and d) are not working. The b) offers the solution. Thanks for launching the custom domain.