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Thanks for coming to this week's Office Hours! The Substack team is signing off for today.

Next week we have two special guests for Office Hours: Tim and Mike from Substack’s legal team. We will open the thread early and host the live portion later in the day to accommodate more writers. Bring your legal questions!

Save to your calendar: https://lu.ma/office-hours

In the meantime, our resources are here for you: https://substack.com/resources

And, we're sharing new resources on the Blog regularly. We have a new post coming out later today. Keep your eyes out: https://on.substack.com/s/resources

Happy Writing!

Katie + Bailey + Mike + Lisa + Damesha + Kerianne + Sergey

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Hey all - we hope that everyone's having a great week! We wanted to share Citizen Scholar here with the group in case anyone's interested in subscribing or collaborating - we're a team of writers that launched ~2 weeks ago with a simple mission in mind: to bring together a community of readers who value the study & discussion of important ideas that shed light on the past, present and potentially, our future. More precisely, we’re interested in ideas that can enrich and improve our daily and civic lives (always with a positive & inclusive tone). We cover a book or a significant text/work every Friday morning (hits your inbox at 6am ET) discussing its key ideas and implications for our readers. Since launching on September 3rd, we've been amazed & humbled by the response thus far hitting 200 sign-ups in less than two weeks! We would love to have anyone join us that enjoys reading & lessons from history, classical literature, politics and psychology :) We hope to have you join us and we would welcome any collaboration opportunities with anyone that may have a similar/relevant focus on Substack - thank you!

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I'm on both Substack and Medium. While I love posting on Substack more than on Medium because of the interface and other features, I find that far more Medium members find my posts and subscribe internally than on Substack. My Medium posts are also more visible on search engines. How can Substack improve in this regard? I'd love to switch to Substack exclusively, but due to success elsewhere, I can't just yet.

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Hi Substack Team,

I haven't seen much improvement to the interface/UX when it comes to making it obvious to non-logged-in-Substack readers (either on a different device or browser) who come to the site to become paid members.

A lot of them get the screen that asks them for their email again, and they're confused because they're already subscribers to the list, and for those on the fence about signing up, this extra friction can be enough to make them give up.

I really wish it was made much clearer that to see the paid options you need to be logged in, and to have obvious "login" buttons rather than the super small, super low-contrast text hidden in the bottom/corner of the page.

Thank you.

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Hey guys! Are there any non-fiction writers who would like to write a guest post or make a cross promo? Here is my newsletter, see if it’s the right niche for you: https://thatsphilosophical.substack.com/

You can reach out here rufat.rassulov@gmail.com

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Who would I ask a question about why we aren't showing up on our main tag at all -- Travel -- while Substacks that have either gone dormant for months or never even published show up on the results page and we don't? We've been growing steadily on our own for five months but it feels like we're being held back because new readers can't find us on Substack. Thanks!

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This was awesome. Thank you Substack for always having our backs and hosting these forums. As always, feel free to connect with me if you want to cross promote or anything, happy to help your substack grow. https://youtopianjourney.substack.com/

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Good morning and thank you for this opportunity to learn and hear about such great new ideas! I need all the help I can get! I write Admiral's Log at jimgeorge.substack.com, mostly about politics but occasionally about random other areas as well. Considering my age (87 years young this very day! If I would have known I would live this long, I would have taken better care of myself! Old joke but very apropos this day!) and fortunate retirement situation, I have no plans to try to go to a paid subscription basis and would sure welcome anyone who may appreciate some perhaps-too-pithy (at times) observations on the current state of the Greatest Nation ever created by the Mind of Man in the history of the world, please do join me and also please let me have your helpful observations as to what I should be doing better, etc. God Bless America! Sincerely, Jim George

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Hey all, I recently started a Substack about authenticity in the USA and am looking to build a following. My big question is this: how is discovery on Substack compared with something like Medium or a traditional hosted blog? In other words, how much self-promotion is required here?

Would love to connect with some other writers, so please swing by and chat if you like.

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Hey folks, writer of How to Talk to Yourself here. I'd love for my substack to be discovered more easily, but I'm not sure how many people are stumbling across it now. Are analytics available for how many hits/subscriptions a newsletter gets from https://substack.com/discover?

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Appreciate the service. Question: my newsletter is always sent as a “Promotion” by gmail, maybe other service, and not “Primary.” Is this happening to anyone else?

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Hi! My parents both keep telling me that they haven't got my newsletters in their inbox recently, they end up being filtered into some kind of 'promotions' folder. They have moved them into the correct folder. My overall open rate is also down. Could this be to do with going paid a couple months ago? How can I make sure my emails are being received properly?

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Shaun Gold here with YouTopian Journey, always looking to do shout outs and happy to help other writers grow.

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Hey guys! I review nonfiction over at Ascending Bookstacks. I'm a historian, but I write this newsletter to see how topics from technology and climate change to immigration and capitalism can be understood through the lens of faith. Just reviewed a book on Trump-era border policies today. Great to see others here thinking through books too!

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Hello! I'm using substack to publish my YA novel in serial form. I'm super new here and have a tiny list of subscribers, but I wanted to share one tactic that I've found useful. I post on IG stories every time I publish a new chapter and offer to sign up anyone that drops me their email address (I use the "Ask Me a Question" sticker.) I've had way more people share their email addresses that way than click the link in my bio and go through the subscribe process.

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Hi there! New writer here. I just launched my newsletter last week and am trying to nail down my format and routine for weekly posts. I write mostly about food and family, with plans to throw in more about travel and wine later on. I'd love some advice from other food writers on Substack about what their readers are interested in most. Is it recipes? Essays? How-tos? To start, I've been sending out an essay per week, with a related recipe the following day.

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Hey y'all, I write Cole's Climb about outdoors and hiking. An upcoming piece of mine is a gear buying guide for brand new hikers. I love the way footnote links let you jump quickly around the page. Does substack have a feature that allows for other internal links (a la wikipedia?) It would be super helpful to have a master pack list at the top of the article, and let readers click to different sections.

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I would like to know of Substack writers who reinvented their newsletter or reshuffled their work in an interesting way to push beyond a plateau.

Keeping in mind what Ali shared in Substack Grow 4, my Routine Efforts are on track, but I would like to learn about some useful Growth Experiments.

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Hey! I'm Cole - I write about exploring the outdoors safely, and the lessons from the mountains that apply to our daily lives.

Does substack have any info about whether posts of certain lengths do better than any others?

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Hello All 👋

I publish a newsletter every two weeks about the Gray Areas in the world and ourselves called The Gray Area. Lately, I have been writing a lot about productivity and filmmaking. You can find it here: https://tscreativ.substack.com

I am hoping to grow my readership with the future goal of going paid. Any tips?

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Hi, everyone! It's the folks behind Animation Obsessive again -- the weekly guide to animation from around the world.

Our question is a little odd this week. We love interacting with other writers in our field (animation). For example, the animator Coleen Baik runs an awesome newsletter called The Line Between that delves into her life and art: https://www.the-line-between.com/

Our problem is that we're all pretty lonely in the animation lane right now on Substack. Coleen is the only other active, regular animation writer we've found besides ourselves.

So, maybe the best way of phrasing this is -- how do you help to grow your category on Substack? Is there anything we can do to help animation writing become more of a thing here?

Thank you!

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Hello! We are the team at https://foot.substack.com/. We currently have 2550 free subs and only 100 paid. Does this seem like a low number of paid to free?

We also applied last week for the Bitcoin payments trial. When should we expect to hear back about this?

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After a bit of research I am not at all clear on the best way to use threads. Should I only have one open at any given time? How long? Is it better than comments in terms of interaction? Should you strive to make it "real time" like this one? Can I only figure all that out after trial and error with my audience? Anyone in the same boat as me that's a bit hesitant to get started?

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If anyone wants to include some original music with their newsletter, you can do that with the "Podcast" feature — I'd love to collaborate and provide you with something custom people can listen to while they read your emails! Let me know :)

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Hi Substack community, first time here. My writing introduces paradigm shifts in business and capitalism, and Substack has been my incubation space.

I'm at 54 subscribers and marking the transition from a friends & family community to a wider one. There are some things about my Substack that make it feel unique from the current business model, which is the basis for my feedback.

I publish a crisp 1000-word essay just once a month, so it's a quality over quantity approach. My top goal is for people to find this work. And then just for subscribers, I expound on topics that are more inward-facing and community-oriented. The conventional wisdom here is to publish a lot, and I appreciate that, but I'd also like this platform to be home for less-is-more approaches.

I believe that the mission of this work requires it to always be free to access. Thus, I still aspire for a revenue model that is donation-based or a name-your-price subscription. I'd still be cool with Substack taking 10% for all the benefits it offers as a platform.

As you can tell from my icon, the work is more about developing the project's brand than my personal one. I like that the platform supports multiple authors now. My critique is in SEO results, which don't seem as good as they could be. A small, but meaningful leap for me would be the ability to remove "by Mike Rabin" in the SEO results, so that I can converge more about my essay titles and the Corporate Purpose Project brand.

Thanks for reading and hope a few of you are curious to check out this project. 🙏

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First time visitor. Very new to SS. My focus is helping small business leaders get better results from their salespeople and sales organization. Currently publish on LinkedIn and my company website. Regarding syndication, what have others found most successful: post on SS, and link that to my site and other outlets or some other strategy? Appreciate your advice and guidance

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I've been noticing that the Total Views of my newsletter is almost always way bigger than the number of my subscribers, I can only imagine that people are sharing it more? Is there anything I should do considering this scenario? (more views than subscribers)

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Yo Substack. I have noticed recently that I notification of new subscriber emails have been delayed/lagging. Any reason for this?

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RE: discovering great writers on Substack, any tips for good newsletter tags?

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Hey, folks. I write Let Your Life Speak, about rediscovering the lost art of integrity. It's full of personal essays, interviews, and resources. I launched paid subscriptions on 9/6 and had a huge jump in subscribers over the first week. The second week has been slower, but free subscribers are still increasing steadily, so I'm happy about that.

Most things moving forward go behind the paywall starting 9/20. I'm really nervous, to be honest. I have a free list of over 330 folks, while my paid list sits currently at 36. It's going to feel SO WEIRD to only send things to 36 people. It's hard to have faith things will grow from there...but I'm taking the leap, anyway.

There were some great suggestions last night on Grow about using free trials to tempt free subscribers to finally subscribe, so I may do some of that moving forward. Perhaps it will work, or at least assuage my anxiety.

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Hello -

I'm looking to start posting on substack my comics but I'm not sure where to start. I've looked up other accounts that are comic-based for reference but I was hoping for tips and guidance on how to make the most out of substack in this context.

Furthermore, as my content covers mainly parenthood, do you have references / relevant tags recommendations to leverage when reaching this audience?

thanks for your help!

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I'm just having a hard time getting my subscriber numbers where they need to be. I'm converting about 10% of my free sign-ups into paid subscribers, which is good, but I'm having a really tough time getting those free sign-ups. I know the answer is to probably promote on Twitter, to just keep churning out content, etc., but it's taking a lot out of me and I don't know what I'm doing wrong.

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I am a fan, and reader. I learned of you when Matt Taibbi switched to your site. I've had little luck finding an agent for my finished novel. A builder's Tale, I have been thinking of syndicating it on sub stack for free, one chapter a week. Do you know of anyone doing this on substack.

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A bit late to the party here, but . . . I love the new feature that allows me to embed links in a post. But sometimes it's offered as an option when I start linking, and sometimes it's not. I don't think it's me (of course, that's always a possibility) so maybe for the tech folks?

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Hello all check out my substack. https://samyakr.substack.com/

The Swipe File is meant to be a carefully crafted recommendations of interesting things on the Internet, delivered straight to your inbox every Sunday. My goal is to continue to provide you with a hand-picked selection of ideas, books, and thought-provoking stuff to read, watch, and listen, but also mix in other compelling, inspirational, and fun material. I'm excited to try out a few ideas and hope I can count on your continuous support!

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Hi all, I write a weekly newsletter called Womaning in India. I highlight one gender bias every week through stories of real women of India who I interview during the week. (http://womaning.substack.com)

The response to my newsletter has been very encouraging. I have nearly 1500 subscribers and my top post has over 10000 views. I'm thinking of going paid now, but not sure what it is I can offer to paid subscribers that free subscribers don't get. I absolutely intend to keep the free version going every Friday as before.

I have posted about this before and got some great suggestions - looking for more of those. Also, open to any collaborations with like-minded writers here.

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I am always looking for other authors who want to do shout outs and cross promotion. Happy to help one another grow. You can see how I have been doing it. https://youtopianjourney.substack.com/

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I still don't understand how to copy and paste from a Google doc into my Sub Stack page. I wonder if there is a tutorial available somewhere?

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I'm using Substack now, not Medium any longer (maybe I will crosspost there). Almost 100% of the "reads" I have there, I brought to the platform. I had call to remember what it was like moving from CA to FL in March 2020 - I took pictures and wrote as we drove cross country - San Antonio was unreal. It was one of the most surreal and amazing experiences ever. https://asterling.medium.com/see-the-usa-on-covid-19-moving-cross-country-during-the-pandemic-82f0b4df55c7

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Are there plans for a Parler "share" button?

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is there a good video on how to get started??

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I wish the directories had a "Mix topics" "Personal blog" or a maverick category of Subs that don't belong to any one particular niche! Like my sub- https://belladonnaoflavender.substack.com/

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While I do write (I am a professional writer by day), I am using my Substack newsletter as a vehicle for my musical pursuits — sharing instrumental compositions that I'm working on, along with a few words and other inspirations. Is anyone else here using Substack to share original music? Would love to connect.

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Hello all, I'm thrilled to say that I sent out my first post on my newsletter yesterday! I do have a few questions, but one is exactly how to "tag" the groups. In my settings, I have politics and culture checked as my main areas. Does this mean that my posts will automatically be sent to those groups or do I have to add tags to each post before it is published? I didn't see a place to add tags as I am drafting the post. Thanks and please give my new post a read and let me know what you think when you have time:https://crimeandpunishment.substack.com/p/seeing-the-forest-and-the-trees?r=iu19o&utm_campaign=post&utm_medium=web&utm_source=copy

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this question may be already asked but there is so much to read so I’ll ask again. I’m new to substack. how do I attract followers? any tips?

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How do I get my column posted under the "politics" category?

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Is it possible to edit previous free posts if an error is found? Also , how can I stay on free posts but also publish a book for paid subscribers?

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👋Hi everyone!

I write Health & Wealth, a newly launched weekly newsletter focused on the latest health optimization research and biotech trends.

This week I dug deeper into what the widely talked about Bezos funded longevity startup, Altos Lab will actually be working on: https://healthandwealth.substack.com/p/altos-labs-epigenetic-reprogramming

My question is — anyone know of/love reading any substacks that focus on investing in biotech companies or health optimization?

This is what I'm passionate about given my background in clinical genetics, so I'd love to find fellow newsletter writers whose target audience overlaps with mine. Thanks!

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How many free signups do you guys wait for before you start implementing paid options?

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