The idea with the email setting is to have an option for people who are reading in the app not to get emails for those posts. We figure that's a win/win - it's nice as the reader not to see a duplicate, and it's nice as the writer not to send a bunch of email that gets filtered or ignored and might hurt deliverability. Then, we ca…
The idea with the email setting is to have an option for people who are reading in the app not to get emails for those posts. We figure that's a win/win - it's nice as the reader not to see a duplicate, and it's nice as the writer not to send a bunch of email that gets filtered or ignored and might hurt deliverability. Then, we can still send the email if the reader isn't in the app, or for things that require a paid upsell, etc. And of course you always get the email list and the right to email folks. The thinking is that this gives the best of both worlds. That said, we hear the feedback and will continue to look for ways to improve.
Re paying in the app: there are limits to what we can do currently in the Apple ecosystem. In this initial version we contact folks through email to help them with the payment process, but we'll definitely be tracking closely how this is going and looking for ways to make sure that we're helping folks pay -- after all, our business depends on that too.
Great feedback on the headers and footers. And thanks for checking out the app!
Not a tech person, and I realize this means someone would leave the app, but could there just be a button or link that takes them out to a paid subscription option in the browser on their phone? That seems like it would be pretty easy to add, possibly as a button?
I was FLUMMOXED when I realized readers could not subscribe to their favorite Substacks on the app. So tell me if this works:
1. People can not subscribe to their favor writeres from the app.
2. When people on the app click "manage subscription" of their favorite writers, they are shown a screen page that says YOU CAN NOT MANAGE YOUR SUBSCRIPTION IN THE APP.
3. So what we writers should do is put a link to the WEBSITE post with each new essay and say SUBSCRIBE HERE.
You *can* sign up for the email list within the app. You just can’t pay within the app quite yet. Once those folks are ready to upgrade to a paid subscription they can do it in email or on the web.
Chris! Hail! ASTONISHINGLY, I just payed for a subscription on my iPhone (with apple pay) by CLICKING a link WITHIN MY ESSAY which took me to my Ask E. Jean Website Subscribe Button:
Within the essay I wrote: "Are You on the Substack App and Can’t Figure Out How the Hell to Subscribe…..Click Here"
I placed it right before the Pay Wall cut off---and low and behold!
Thanks.
The idea with the email setting is to have an option for people who are reading in the app not to get emails for those posts. We figure that's a win/win - it's nice as the reader not to see a duplicate, and it's nice as the writer not to send a bunch of email that gets filtered or ignored and might hurt deliverability. Then, we can still send the email if the reader isn't in the app, or for things that require a paid upsell, etc. And of course you always get the email list and the right to email folks. The thinking is that this gives the best of both worlds. That said, we hear the feedback and will continue to look for ways to improve.
Re paying in the app: there are limits to what we can do currently in the Apple ecosystem. In this initial version we contact folks through email to help them with the payment process, but we'll definitely be tracking closely how this is going and looking for ways to make sure that we're helping folks pay -- after all, our business depends on that too.
Great feedback on the headers and footers. And thanks for checking out the app!
Not a tech person, and I realize this means someone would leave the app, but could there just be a button or link that takes them out to a paid subscription option in the browser on their phone? That seems like it would be pretty easy to add, possibly as a button?
Hail, Chris!
I was FLUMMOXED when I realized readers could not subscribe to their favorite Substacks on the app. So tell me if this works:
1. People can not subscribe to their favor writeres from the app.
2. When people on the app click "manage subscription" of their favorite writers, they are shown a screen page that says YOU CAN NOT MANAGE YOUR SUBSCRIPTION IN THE APP.
3. So what we writers should do is put a link to the WEBSITE post with each new essay and say SUBSCRIBE HERE.
Does that work? Or am I missing something?
Ravishing regards,
E. Jean
You *can* sign up for the email list within the app. You just can’t pay within the app quite yet. Once those folks are ready to upgrade to a paid subscription they can do it in email or on the web.
Chris! Hail! ASTONISHINGLY, I just payed for a subscription on my iPhone (with apple pay) by CLICKING a link WITHIN MY ESSAY which took me to my Ask E. Jean Website Subscribe Button:
Within the essay I wrote: "Are You on the Substack App and Can’t Figure Out How the Hell to Subscribe…..Click Here"
I placed it right before the Pay Wall cut off---and low and behold!
So, you and Substack will be making 10% off this sweet little work around.