This is great. It's exactly what I was hoping to find when I discovered Substack. Now I can point people directly to this summary when they ask me for more details on how my newsletter works. Putting it in context like this also helps me better appreciate how much Substack offers to writers and publishers. None of your 'competition' even comes close. (Do you even have any direct competitors right now? I can't think of any...)
I'm pleased with Substack's customer support. One of my subscribers asked a question about refunds, and I forwarded it to support and got a clear, helpful, and straightforward explanation within a very reasonable time frame. Thank you.
Do you have any plans to introduce Bandcamp to the list of supported formats for embedding? I publish a music newsletter, and I really like sending my readers to a platform where they can directly support the artists I recommend.
How much does Substack cut per subscription?