Have questions about recommendations, publishing, growing, or going paid on Substack?
The Substack team, and your fellow writers, are here to help!
We’re gathering the writer community and members of the Substack team together in this discussion thread to answer writer questions for an hour.
Drop your questions in the thread by leaving a comment, and we’ll do our best to share knowledge and tips. Our team will be answering questions and sharing insights with you in the thread today from 10 a.m.–11 a.m. PST / 1 p.m.–2 p.m. EST. We encourage writers to stick around after the hour and continue the conversation together.
Some updates and reminders from the Substack team:
Recommendations: We introduced a new features for writers on Substack to recommend each other and discover more great work. A writer can select a number of publications to recommend to new subscribers, and the writers of those publications will be notified and prompted to recommend back. Read the announcement post here. We’ll have folks from the Substack team who built recommendations in the thread today, so if you have any questions about this new feature, be sure to share them here.
Scheduling posts bugs update: We found and fixed two separate technical issues, one on April 8 and another on April 9, that resulted in some posts being sent twice to subscribers. We truly apologize for the frustration this caused and have introduced safeguards to ensure this doesn't happen again.
Got questions or feedback about what’s new? You’re in the right place! Leave a comment in this thread.
For those who have used it, what do you think? What questions do you have about how it works? Some of the team who built the feature will be stopping by today.
Also congrats to Substack for scaring the New York Times so much they tried to write a hit piece on Substack that only served to make more people aware of Substack!
Should I create a substack for substack writers where every issue is about promoting a certain writer by allowing the other writers to retweet/promote/push a specific newsletter? I think that could help the community and would be something bigger than the twitter hype pod I have (which I am having issues adding new people to). It would only work if we were all in on it.
Here's a question: is there a way to save or bookmark individual posts on Substack? Sometimes I come across a fantastic post in the publications I subscribe to, and I'd like to save it so I can easily come back to it later. Is there a built-in way to do that?
I’m really curious about your roadmap for the Substack editor, now that you’ve made the switch to a new engine for it. Can you talk a little bit about what kind of features this switch will allow you to build, and when we might expect them?
Can you discuss any forward movement on an advanced search feature? The discovery feature on Substack needs a serious overhaul, and I think it's a key way to get more engagement from people interested in finding newsletters. What I'm thinking of are the following options when I search: Checkboxes for Paid/Free so I can get one or both, a Checkbox for "Posted in the last 30 days" so I don't have to sift through hundreds of newsletters that haven't posted actively (like ever in 2 years), Checkboxes for searching Publication Summary/Posts so I can get one or both and finally an option to sort results by Alphabetical, Number Of Subscribers, Launch Date and Popularity (algorithm's choice of course).
I understand the value of having other Substack's provide recommendations, or newsletter aggregators (I use https://thesample.ai/?ref=a848 with great success) and social media, but it's just so much easier to be on Substack to try and find something.
1. Are we able to insert an audio clip without making it a podcast? Or can you only insert audio clips if it is designated as a podcast?
2. Can you specify podcasts (i.e., posts with audio clips) to go to one of your sections and NOT to a designated Podcast section?
3. When will the video feature be out of beta and available for all writers?
4. For headers, is there one basic header format that gets attached to every post you send out? Or can you pre-customize the header for each post (so, even if you have several posts scheduled, you can update the header for each one individually without affecting the others)? I'm thinking about how to use the header feature but don't really know enough about it to jump in yet. Any advice on using headers would be appreciated!!
The free trial seems to be a great tool to use. When you go paid ensure you have something extra to offer the reader/listener. Engage your audience. Stick to what you know and become the best in that area.
Is there an explanation or breakdown somewhere of what "direct" means as a traffic source? Does it mean readers are coming to the post by using a link? Would clicking a Linktree link boost this number? TIA!
I know this is a Substack Office Hours session, but this is also an opportunity for people to connect and if anyone wants to start a cross-promotion chain here, feel free to write about your newsletter and to leave a link to it. I'll leave the discord invite to the Substack Writers Unite server if you are not already in it. It's a Discord server many of us use to connect and to stay in touch: https://discord.gg/4Mk77DKA
A recommendation I have for Substack is to create some sort of Cohort model, kind of like how it works in graduate or certification courses. You could place a group of writers - say, by the type of content they write or perhaps by when writers start -- and they can go through certain “experiences together”, allowing them to develop a sort of camaraderie... There may already be one established-- or perhaps you may want that to be established organically, but it’s just a thought as I’m getting acquainted.
hi all, I’m a total newbie to Substack. I’ve been a Medium guy for years. Wonder if I can keep my Medium, should do both forums, or go all-in on Substack. I imagine this question’s been asked ad nauseum so if there are links to look at, would love if you could point me in the right direction or give me your personal feedback here. Thanks so much. Writing from Paris….
I love the idea of recommendations and would be interested in connecting with others who write in my field, which is domestic violence awareness and support for victims and survivors.
Over the past few weeks I have seen a steady decline in my readership despite a solid stream of content (and a lot of commentary on newsletters I follow). I think that the top ones such as Lucian Truscott and Heather Richardson are focused on news and analysis whereas mine is more fiction, poetry, and comics. I share on my social media, but for the most part it's been stasis trending toward attrition.
Stripe now works in my country, and I turned on subscriptions this week, and it’s really thrilling to get a few subscriptions come in, I use that money to subscribe to other publications 😂
I am writing a weekly "Thrive Letter" and I would love anyone who has the bandwidth to serve up some advice or reflection on what we are putting out there and how to capture new subscribers. We have a nice small based of ~200 at the moment and we want to grow and share some really great high quality content. I LOVE to write and our overall goal is to share real tips and inspiration for people who are looking to help themselves create a positive mindset and use evidence-based tools to feel more satisfied in life, more efficient at work, more productive etc. We aren't psychologists but we are training coaches in Positive Psychology and Clifton Strengths and in entrepreneurship, executive education and leadership. Anyone willing to take a peak and offer some guidance?
It would be nice to have a distinction between subscribers and paid subscribers. This way folks know at least someone is reading and maybe they might want to as well...
I am old but I still have things to say. I'm finding it hard to keep up with all the changes but love the young energy. Besides my newsletter I have a site on Word Press where I review books and I need time to read books. I also have housework to do. I may not come up with great recommendations right away, although I love some of the newsletter topics you have highlighted. I won't ask you to slow your roll, I'll just continue at my own pace but don't be discouraged if I can't use every feature right away.
I'm curious about the new app: when it first exploded onto the scene, I had such a number of new signups, that I suspected that must be the reason... but now that stream seems to have dwindled away. How can the app work for us to be noticed if we're not a sizeable or celebrity newsletter? (I'm small, but 1/6 go paid.)
Hi folks! Seeking clarification on a confusing aspect of post visibility:
-Everyone (Free, paid and non-subscribers see the post; visible on the website archive?)
-Paid subscribers (Paid only subscribers see it. Visible on Archive, but has a lock symbol?)
-Free subscribers (Paid subscribers don't see this post then?, Post is emailed, but not visible on Archive)
Ultimately, I want to encourage people signing up and don't want to put all my content open on the archive for people to bookmark the page, read it and move on. What setting should I use?
Under the category Climate and Environment, I don’t seem to find my own publication. Or is it so that writer doesn’t see their own publication on the list?
The "faux paywall" allows you to tease as much of the article as you want; it could be 20% or 10% or whatever. Then to keep reading that have to do a free signup; this means they either do a free signup or quit, and I suspect many will do a free signup, especially if they like what they saw in what you "teased".
So I think that this would really drive free signups; maybe you can help me spread the word about this idea because other Substackers have responded VERY positively to this idea and I have no CLUE why the people in charge at Substack would object to this idea. :)
Maybe some others want to help support this game-changing idea?
My friend said this about it:
"I'm really digging this idea on the "faux paywall," and I mean REALLY in all caps. It would truly improve my publication because, at this time I'm keeping my archive paid while I would much rather have it accessible via free signup so that I could capitalize on more than a year of daily articles on a vast array of topics to encourage people to become free subscribers and begin their journey with me. I assume this would take some time to implement for Substack since they would actually have to clearly differentiate accesses between visitors and free subscribers and effectively have to take into account three categories of users (visitors, free subs and paids subs) instead of two (free subs and paid subs). But this is something I really want them to be working on right now. REALLY."
I haven't tried recommendations yet. I subscribe to a number of other newsletters and this shows up on my profile. I've also mentioned other newsletters in a post w/ a few words about why I recommend them - exactly what the "recommendations" feature is meant to do.
It's a generous idea - and - I prefer the relationship that happens when you reach out to a writer directly. Even if they write about a topic different from yours (and maybe especially when they do), it's nice to "shout out" other newsletters. Nothing any of use write is purely in a vacuum, we are always influence by others.
As for the new feature though... might it end up appearing a bit too transactional? How do you keep up with all your recommendations? Surely you can't include all of them in the welcome new reader email - that would be overwhelming.
Curious what others are thinking.
And btw, I feature other writers once a month. If anything you write ever touches on home, please reach out!
Would like to know if it's possible to set up a subscription with two options, paid and free. I know it sounds silly....but for the purpose I have in mind it really isn't. Giving readers a choice makes a big difference to the blog I am considering setting up.
Hi all! I think I'm ready to "go paid" 🥳 I'd love to see examples from other writers of how you introduced this to your readership. Would also love to know what paid benefits you offer. Thanks!
I write a newsletter called The Recovering Academic (https://joshuadolezal.substack.com/), and I've been trying to think through a strategy for going paid. Right now my target is 1,000 free subscribers (thinking that a conservative estimate of 50 converting to paid) would be a baseline before it would be worth my time to develop additional content. A podcast featuring interviews with people who have left academia, or who have found ways to "recover" while staying in higher ed, or with life coaches who counsel people on life transitions, would be an obvious add-on for paid content. Many of the other recommended features (reading my work aloud, news digests, soliciting questions from readers) wouldn't be enough of a draw for my audience to attract paid subscriptions, so I'd be curious about other strategies for making the paid content attractive to readers. Might anyone on your team be willing to speak to me one-on-one?
Sooo, here’s a good one. How does an old lady (certainly not in spirit however!) reach an audience with essays that are deeply humorous and filled with heart? Garrison Keillor-like, but purely my own.
I've been using substack for a few months now and enjoy it even though it's been a real struggle to grow my subscriber base. But I think that has more to do with the oddball comics and podcasts I make just trying to find their audience.
I think Substack is a great way to publish comics it's just a matter of getting comics fans and publishers to take note of the content here, which is basically beating the internet bushes to find the right forums/groups. I've had some luck with Reddit and Linkedin (oddly enough) although I'm considering taking a great at google ads for some targeted awareness ads. Anyone else consider this?
Are there any plans to add the capability to place anchor tags within newsletters? My publication has multiple items each week and I'd like curators to be able to link directly to them rather than just to the top of the newsletter.
What does the “refer a friend” button do? I’ve seen other newsletters use it, but when I click, it just takes me to my account settings. Does Substack have a referral program?
Can someone tell me how I can add a quote to my substack post? Where it puts a left hand border next to a quote w/in the text? I am embarrassed I can't find it.
I have a question on doing sections with my newsletter. I write a Friday article and on Monday I do a quick thread with some useful links and invite people to post their goals for the week. I'd like to create a section for the Monday thread, leaving just the Friday articles on my home page
Will everyone still be subscribed to it if I set up a new section? I don't want different subscriptions. I want everyone to get everything.
Can I move old posts into the new section or will it just be for new posts going forward?
Question about the app roll-out: has anyone else had a general drop in email open rates since the app premiered? It makes sense that more readers through the app mean less readers through email, but I wanted to ask around and be sure.
I started my Substack in November and it was growing steadily. Then, some time in January or February, the numbers dropped to the tens and readers I knew personally were telling me they weren't getting my columns. I've been all over the site and can find no reason, nor can I figure out a way to rectify the problem. I have no idea how to get any answers or help.
What are the chances we can get access to the seminars from Substack Grow? I was a part of it but after migrating my accounts I can’t get access anymore.
Fantastic to see Matt Taibbi’s SS this AM announcing a SS for Russian writers to write and publish uncensored. That means a lot given accelerating censorship online.
This may not be the most appropriate place to put this question, so just ignore if so: but I am having trouble importing any number of subscribers — either one by one manually, through an excel doc, .csv, etc. I submitted a typform request as indicated, but my main concern is that I barely imported any to begin with.
Am I doing anything wrong? Some colleagues were helpful enough to share similar issues, but some have also said they never had this problem or it could be a glitch in the system.
Hi! I have just joined Substack and crafting my second post for publishing soon! A little bit of a delayed response to the thread. But hey, I guess it is never too late :)
I am concerned about my logo. When i preview my home page in the Default, and Magazine mode the logo shows up as too big in the larger space--it is cut off around the edges. On Feed of Posts, It does not appear (perhaps that is ok). These are basics i cannot find in your help section. Is there somewhere to ask a question and get an answer. My questions are these picky detail things at this point -- but they are stopping me from posting. I am so close to getting this up and running I can taste it.
What's up fellow Substackers! I'm new here and late to the party (also new to voicing my thoughts and opinions to the depths of the web, world wide). I've been doing a bit more contemplating, and idea jotting than actual writing. I'm going to write about women's health and the FemTech industry- hopefully with reviews of products, startups, and the science.
Would love to forge some new connections on here too!
Who's tried Recommendations? 💌
We introduced a new features for writers on Substack to recommend each other and discover more great work. More about that here: https://on.substack.com/p/recommendations?s=w
For those who have used it, what do you think? What questions do you have about how it works? Some of the team who built the feature will be stopping by today.
Roll call! 👋
Who's new here? Reply to this comment. We're excited to meet you. What's on your mind today?
Any growth wins this week? 🌱
What strategies have you been trying lately to grow your list? What's been working? What hasn't?
Our team is signing off for today! It was great to hear how you are starting to use Recommendations and about your different growth wins this week.
Welcome to all the new writers, Salma, Anne, Chris, JV, Lee and more! We hope you will join us again.
In the meantime, our resources are here for you:
http://support.substack.com/
https://substack.com/resources
Happy writing!
Katie, Bailey, Hannah, Kelsa, Jasmine, Seth, and Ben
Also congrats to Substack for scaring the New York Times so much they tried to write a hit piece on Substack that only served to make more people aware of Substack!
Should I create a substack for substack writers where every issue is about promoting a certain writer by allowing the other writers to retweet/promote/push a specific newsletter? I think that could help the community and would be something bigger than the twitter hype pod I have (which I am having issues adding new people to). It would only work if we were all in on it.
Hi, I would love to have a poll tool or a way to embed one.
Here's a question: is there a way to save or bookmark individual posts on Substack? Sometimes I come across a fantastic post in the publications I subscribe to, and I'd like to save it so I can easily come back to it later. Is there a built-in way to do that?
Any advice for someone about to go paid?
I love the recommendations feature 👏 It's a lovely thing to share and receive good vibes between us authors and fellow Substackers ✨
Because this is my year of LEARNING IN PUBLIC...
After completing the Substack Grow Fellowship this January, I wrote a long post for my paying audience. I shared -
🚀 all the lessons I took from the whole experience
📃 a downloadable PDF of everything I wrote in a private Substack with other Fellows
Opening it up for anyone that wants to read it: https://sneakyart.substack.com/p/insider-25-what-i-learned-from-being?s=w
Hope it helps!
I’m really curious about your roadmap for the Substack editor, now that you’ve made the switch to a new engine for it. Can you talk a little bit about what kind of features this switch will allow you to build, and when we might expect them?
Can you discuss any forward movement on an advanced search feature? The discovery feature on Substack needs a serious overhaul, and I think it's a key way to get more engagement from people interested in finding newsletters. What I'm thinking of are the following options when I search: Checkboxes for Paid/Free so I can get one or both, a Checkbox for "Posted in the last 30 days" so I don't have to sift through hundreds of newsletters that haven't posted actively (like ever in 2 years), Checkboxes for searching Publication Summary/Posts so I can get one or both and finally an option to sort results by Alphabetical, Number Of Subscribers, Launch Date and Popularity (algorithm's choice of course).
I understand the value of having other Substack's provide recommendations, or newsletter aggregators (I use https://thesample.ai/?ref=a848 with great success) and social media, but it's just so much easier to be on Substack to try and find something.
Several questions from me this week:
1. Are we able to insert an audio clip without making it a podcast? Or can you only insert audio clips if it is designated as a podcast?
2. Can you specify podcasts (i.e., posts with audio clips) to go to one of your sections and NOT to a designated Podcast section?
3. When will the video feature be out of beta and available for all writers?
4. For headers, is there one basic header format that gets attached to every post you send out? Or can you pre-customize the header for each post (so, even if you have several posts scheduled, you can update the header for each one individually without affecting the others)? I'm thinking about how to use the header feature but don't really know enough about it to jump in yet. Any advice on using headers would be appreciated!!
Cheers everyone!
The free trial seems to be a great tool to use. When you go paid ensure you have something extra to offer the reader/listener. Engage your audience. Stick to what you know and become the best in that area.
Good luck to everyone.
Is there an explanation or breakdown somewhere of what "direct" means as a traffic source? Does it mean readers are coming to the post by using a link? Would clicking a Linktree link boost this number? TIA!
Excited to be here! I'm still pushing through with my ODD JOBS NEWSLETTER if you want to check it out. Would love feedback
http://www.oddjobsnews.com/welcome
I know this is a Substack Office Hours session, but this is also an opportunity for people to connect and if anyone wants to start a cross-promotion chain here, feel free to write about your newsletter and to leave a link to it. I'll leave the discord invite to the Substack Writers Unite server if you are not already in it. It's a Discord server many of us use to connect and to stay in touch: https://discord.gg/4Mk77DKA
Otherwise, I write The Nostomodern Review, which specialises in philosophy, history and culture. You can read more here: https://thenostomodernreview.substack.com/
A recommendation I have for Substack is to create some sort of Cohort model, kind of like how it works in graduate or certification courses. You could place a group of writers - say, by the type of content they write or perhaps by when writers start -- and they can go through certain “experiences together”, allowing them to develop a sort of camaraderie... There may already be one established-- or perhaps you may want that to be established organically, but it’s just a thought as I’m getting acquainted.
hi all, I’m a total newbie to Substack. I’ve been a Medium guy for years. Wonder if I can keep my Medium, should do both forums, or go all-in on Substack. I imagine this question’s been asked ad nauseum so if there are links to look at, would love if you could point me in the right direction or give me your personal feedback here. Thanks so much. Writing from Paris….
I love the idea of recommendations and would be interested in connecting with others who write in my field, which is domestic violence awareness and support for victims and survivors.
I haven't tried the recommendations.
Over the past few weeks I have seen a steady decline in my readership despite a solid stream of content (and a lot of commentary on newsletters I follow). I think that the top ones such as Lucian Truscott and Heather Richardson are focused on news and analysis whereas mine is more fiction, poetry, and comics. I share on my social media, but for the most part it's been stasis trending toward attrition.
Would y'all consider adding a built-in polling or survey option?
Stripe now works in my country, and I turned on subscriptions this week, and it’s really thrilling to get a few subscriptions come in, I use that money to subscribe to other publications 😂
I am writing a weekly "Thrive Letter" and I would love anyone who has the bandwidth to serve up some advice or reflection on what we are putting out there and how to capture new subscribers. We have a nice small based of ~200 at the moment and we want to grow and share some really great high quality content. I LOVE to write and our overall goal is to share real tips and inspiration for people who are looking to help themselves create a positive mindset and use evidence-based tools to feel more satisfied in life, more efficient at work, more productive etc. We aren't psychologists but we are training coaches in Positive Psychology and Clifton Strengths and in entrepreneurship, executive education and leadership. Anyone willing to take a peak and offer some guidance?
It would be nice to have a distinction between subscribers and paid subscribers. This way folks know at least someone is reading and maybe they might want to as well...
What tools/apps/websites do you use to capture, clarify, and organize your thoughts and research? I would love to know your tech stacks!
I am old but I still have things to say. I'm finding it hard to keep up with all the changes but love the young energy. Besides my newsletter I have a site on Word Press where I review books and I need time to read books. I also have housework to do. I may not come up with great recommendations right away, although I love some of the newsletter topics you have highlighted. I won't ask you to slow your roll, I'll just continue at my own pace but don't be discouraged if I can't use every feature right away.
I'm curious about the new app: when it first exploded onto the scene, I had such a number of new signups, that I suspected that must be the reason... but now that stream seems to have dwindled away. How can the app work for us to be noticed if we're not a sizeable or celebrity newsletter? (I'm small, but 1/6 go paid.)
Hi folks! Seeking clarification on a confusing aspect of post visibility:
-Everyone (Free, paid and non-subscribers see the post; visible on the website archive?)
-Paid subscribers (Paid only subscribers see it. Visible on Archive, but has a lock symbol?)
-Free subscribers (Paid subscribers don't see this post then?, Post is emailed, but not visible on Archive)
Ultimately, I want to encourage people signing up and don't want to put all my content open on the archive for people to bookmark the page, read it and move on. What setting should I use?
Under the category Climate and Environment, I don’t seem to find my own publication. Or is it so that writer doesn’t see their own publication on the list?
I have an idea about a "faux paywall".
The "faux paywall" allows you to tease as much of the article as you want; it could be 20% or 10% or whatever. Then to keep reading that have to do a free signup; this means they either do a free signup or quit, and I suspect many will do a free signup, especially if they like what they saw in what you "teased".
So I think that this would really drive free signups; maybe you can help me spread the word about this idea because other Substackers have responded VERY positively to this idea and I have no CLUE why the people in charge at Substack would object to this idea. :)
Maybe some others want to help support this game-changing idea?
My friend said this about it:
"I'm really digging this idea on the "faux paywall," and I mean REALLY in all caps. It would truly improve my publication because, at this time I'm keeping my archive paid while I would much rather have it accessible via free signup so that I could capitalize on more than a year of daily articles on a vast array of topics to encourage people to become free subscribers and begin their journey with me. I assume this would take some time to implement for Substack since they would actually have to clearly differentiate accesses between visitors and free subscribers and effectively have to take into account three categories of users (visitors, free subs and paids subs) instead of two (free subs and paid subs). But this is something I really want them to be working on right now. REALLY."
I haven't tried recommendations yet. I subscribe to a number of other newsletters and this shows up on my profile. I've also mentioned other newsletters in a post w/ a few words about why I recommend them - exactly what the "recommendations" feature is meant to do.
It's a generous idea - and - I prefer the relationship that happens when you reach out to a writer directly. Even if they write about a topic different from yours (and maybe especially when they do), it's nice to "shout out" other newsletters. Nothing any of use write is purely in a vacuum, we are always influence by others.
As for the new feature though... might it end up appearing a bit too transactional? How do you keep up with all your recommendations? Surely you can't include all of them in the welcome new reader email - that would be overwhelming.
Curious what others are thinking.
And btw, I feature other writers once a month. If anything you write ever touches on home, please reach out!
Would like to know if it's possible to set up a subscription with two options, paid and free. I know it sounds silly....but for the purpose I have in mind it really isn't. Giving readers a choice makes a big difference to the blog I am considering setting up.
Hi all! I think I'm ready to "go paid" 🥳 I'd love to see examples from other writers of how you introduced this to your readership. Would also love to know what paid benefits you offer. Thanks!
I write a newsletter called The Recovering Academic (https://joshuadolezal.substack.com/), and I've been trying to think through a strategy for going paid. Right now my target is 1,000 free subscribers (thinking that a conservative estimate of 50 converting to paid) would be a baseline before it would be worth my time to develop additional content. A podcast featuring interviews with people who have left academia, or who have found ways to "recover" while staying in higher ed, or with life coaches who counsel people on life transitions, would be an obvious add-on for paid content. Many of the other recommended features (reading my work aloud, news digests, soliciting questions from readers) wouldn't be enough of a draw for my audience to attract paid subscriptions, so I'd be curious about other strategies for making the paid content attractive to readers. Might anyone on your team be willing to speak to me one-on-one?
Sooo, here’s a good one. How does an old lady (certainly not in spirit however!) reach an audience with essays that are deeply humorous and filled with heart? Garrison Keillor-like, but purely my own.
I've been using substack for a few months now and enjoy it even though it's been a real struggle to grow my subscriber base. But I think that has more to do with the oddball comics and podcasts I make just trying to find their audience.
I think Substack is a great way to publish comics it's just a matter of getting comics fans and publishers to take note of the content here, which is basically beating the internet bushes to find the right forums/groups. I've had some luck with Reddit and Linkedin (oddly enough) although I'm considering taking a great at google ads for some targeted awareness ads. Anyone else consider this?
Are there any plans to add the capability to place anchor tags within newsletters? My publication has multiple items each week and I'd like curators to be able to link directly to them rather than just to the top of the newsletter.
What does the “refer a friend” button do? I’ve seen other newsletters use it, but when I click, it just takes me to my account settings. Does Substack have a referral program?
Can someone tell me how I can add a quote to my substack post? Where it puts a left hand border next to a quote w/in the text? I am embarrassed I can't find it.
I have a question on doing sections with my newsletter. I write a Friday article and on Monday I do a quick thread with some useful links and invite people to post their goals for the week. I'd like to create a section for the Monday thread, leaving just the Friday articles on my home page
Will everyone still be subscribed to it if I set up a new section? I don't want different subscriptions. I want everyone to get everything.
Can I move old posts into the new section or will it just be for new posts going forward?
Question about the app roll-out: has anyone else had a general drop in email open rates since the app premiered? It makes sense that more readers through the app mean less readers through email, but I wanted to ask around and be sure.
I started my Substack in November and it was growing steadily. Then, some time in January or February, the numbers dropped to the tens and readers I knew personally were telling me they weren't getting my columns. I've been all over the site and can find no reason, nor can I figure out a way to rectify the problem. I have no idea how to get any answers or help.
What are the chances we can get access to the seminars from Substack Grow? I was a part of it but after migrating my accounts I can’t get access anymore.
I would love to watch them again if possible.
Fantastic to see Matt Taibbi’s SS this AM announcing a SS for Russian writers to write and publish uncensored. That means a lot given accelerating censorship online.
This may not be the most appropriate place to put this question, so just ignore if so: but I am having trouble importing any number of subscribers — either one by one manually, through an excel doc, .csv, etc. I submitted a typform request as indicated, but my main concern is that I barely imported any to begin with.
Am I doing anything wrong? Some colleagues were helpful enough to share similar issues, but some have also said they never had this problem or it could be a glitch in the system.
Thanks for any or all insight.
Hi! I have just joined Substack and crafting my second post for publishing soon! A little bit of a delayed response to the thread. But hey, I guess it is never too late :)
I am concerned about my logo. When i preview my home page in the Default, and Magazine mode the logo shows up as too big in the larger space--it is cut off around the edges. On Feed of Posts, It does not appear (perhaps that is ok). These are basics i cannot find in your help section. Is there somewhere to ask a question and get an answer. My questions are these picky detail things at this point -- but they are stopping me from posting. I am so close to getting this up and running I can taste it.
What's up fellow Substackers! I'm new here and late to the party (also new to voicing my thoughts and opinions to the depths of the web, world wide). I've been doing a bit more contemplating, and idea jotting than actual writing. I'm going to write about women's health and the FemTech industry- hopefully with reviews of products, startups, and the science.
Would love to forge some new connections on here too!