I don't have an iPhone, and just a basic cell phone for emergencies... when will this function be available to people with regular computers? I am disabled. I function best on a CPU. Cell phones are too cumbersome and small. Thank you!
And meanwhile those of us with Android phones are receiving numerous (annoying) emails that someone we subscribe to has just sent us a message (I would insert an eye roll emoji if I wasn't on my desktop, another place I can't see chat.)
It's great news and I'm looking forward for the Chat to be available on Android (I don't want to split my readers by os). It's great that Substack introduces new big features.
But I'd also like to see 5 much smaller interface improvements that would make creators' life much easier.
1. I miss the possibility to add notes to my subcribers' info that I had on Patreon but I don't have on Substack. Notes could be extremely useful, e.g. to see that subscribers are early adopters, or were warned for their rude comments, or won a prize in a quiz, etc.
2. Another info about subscribers that I had on Patreon and miss on Substack is their names. Sometimes it feels rude when you have to write an email to your subscribers without even knowing their name.
3. The next thing I miss on Substack is from Medium. There you can click 3 dots on your post to see the post stats. On Substack you have to scroll down on dashboard to see stats for your posts, it's very inconvenient when you want to see stats for an old post.
4. Another very useful feature implemented on Medium but missing on Substack is performance in time for each post. There you can see the number of readers for each of the posts for each day since they'd been published. Substack ― only daily number of readers for your entire blog
5. The last but by no means the least is the lack of the ways to contact support. Substack Help Center doesn't show any ways to contact support either by chat, email of form. My Substack subscribers write me when they have problems with subscription, because they don't have other options. Very inconvenient.
Thank you for the Chat and other new features and I hope you'll have time for these smaller fixes that would be extremely useful not just for me but for all of us here.
When will this be coming to Android? I feel like Android is now a major player. It sort of feels like features should be rolled out for all platforms at roughly the same time.
Or don't advertise it widely until it is perhaps?
Don't get me wrong, I like the platform and want only success, and look forward to all of the features and additions... When they get here.
As many of us are trying to make the transition away from social media dependency, does anyone have tips for how to get people to sign up for your newsletter (and see it on social media) while making that transition.
Are there concerns that this new (and hopefully positive) feature will help people silo themselves even more than we already have? That is a constant concern of mine.
I’m feeling hesitant about this. I’m not sure I want more chat notifications in my life. I just like coming here to write and read. There’s peace in the lack of notifications.
Love the idea. Can't wait for the Web and Android versions to launch. Seriously, if you all can surpass Spreaker (iHeart) in the number of podcast dissemination points - and make that a seamless and uncomplicated process - you will decimate other publishing outlets...
Looking forward to this once it's available outside of Apple devices. Rather frustrating receiving a million email notifications about author chats in the last hour, and being entirely unable to read them on my Android phone or even on a standard Windows PC... :P
I don't have an iPhone, and just a basic cell phone for emergencies... when will this function be available to people with regular computers? I am disabled. I function best on a CPU. Cell phones are too cumbersome and small. Thank you!
Will you be supporting chat for Android users as well?
Yall keep rolling out more features that are incredibly useful! Thanks so much!
I'd love to try it. Not getting an iPhone, though. 🙄 #noloveforandroid #again
So excited to engage with my community on a closer level! Thanks, Substack!!
And meanwhile those of us with Android phones are receiving numerous (annoying) emails that someone we subscribe to has just sent us a message (I would insert an eye roll emoji if I wasn't on my desktop, another place I can't see chat.)
I will however try to wait patiently, honestly!
Seems good. Waiting to see it on Android.
It's great news and I'm looking forward for the Chat to be available on Android (I don't want to split my readers by os). It's great that Substack introduces new big features.
But I'd also like to see 5 much smaller interface improvements that would make creators' life much easier.
1. I miss the possibility to add notes to my subcribers' info that I had on Patreon but I don't have on Substack. Notes could be extremely useful, e.g. to see that subscribers are early adopters, or were warned for their rude comments, or won a prize in a quiz, etc.
2. Another info about subscribers that I had on Patreon and miss on Substack is their names. Sometimes it feels rude when you have to write an email to your subscribers without even knowing their name.
3. The next thing I miss on Substack is from Medium. There you can click 3 dots on your post to see the post stats. On Substack you have to scroll down on dashboard to see stats for your posts, it's very inconvenient when you want to see stats for an old post.
4. Another very useful feature implemented on Medium but missing on Substack is performance in time for each post. There you can see the number of readers for each of the posts for each day since they'd been published. Substack ― only daily number of readers for your entire blog
5. The last but by no means the least is the lack of the ways to contact support. Substack Help Center doesn't show any ways to contact support either by chat, email of form. My Substack subscribers write me when they have problems with subscription, because they don't have other options. Very inconvenient.
Thank you for the Chat and other new features and I hope you'll have time for these smaller fixes that would be extremely useful not just for me but for all of us here.
this is why Substack is deserving of the praise by so many.
When will this be coming to Android? I feel like Android is now a major player. It sort of feels like features should be rolled out for all platforms at roughly the same time.
Or don't advertise it widely until it is perhaps?
Don't get me wrong, I like the platform and want only success, and look forward to all of the features and additions... When they get here.
I'm really excited to try this new feature!
As many of us are trying to make the transition away from social media dependency, does anyone have tips for how to get people to sign up for your newsletter (and see it on social media) while making that transition.
Are there concerns that this new (and hopefully positive) feature will help people silo themselves even more than we already have? That is a constant concern of mine.
And keep up the innovation, Substack!
🙌🏻
Very cool. Can't wait to explore this!
I’m feeling hesitant about this. I’m not sure I want more chat notifications in my life. I just like coming here to write and read. There’s peace in the lack of notifications.
Love the idea. Can't wait for the Web and Android versions to launch. Seriously, if you all can surpass Spreaker (iHeart) in the number of podcast dissemination points - and make that a seamless and uncomplicated process - you will decimate other publishing outlets...
Looking forward to this once it's available outside of Apple devices. Rather frustrating receiving a million email notifications about author chats in the last hour, and being entirely unable to read them on my Android phone or even on a standard Windows PC... :P